Jeff Farrah | Page 44

It was a smooth car buying experience. Great communication from everyone involved in the process. Great communication from everyone involved in the process. More

by ERIC Verified Customer Verified Customer

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15 word minimum. Ha. This was definitely one of the best car buying experiences we've ever had, so this will be a novelette. The only negatives are things that everyo Ha. This was definitely one of the best car buying experiences we've ever had, so this will be a novelette. The only negatives are things that everyone is dealing with and not specific to Sunset Ford: lack of inventory, difficulty test driving because demand exceeds supply, and people buying cars sight-unseen, so a car listed in inventory is claimed before it ever reaches the dealer, but I digress. Sunset Ford was a pleasure to deal with. Our experience started about a month ago. I walked over to the dealership because it looked like they had a Mustang Mach-E in stock. I'd been test driving EVs for weeks and the Mach E was the only one on our short list that I hadn't been able to drive. I spoke with Mike Geraghty and he let me know the vehicle was on order but probably wouldn't be in until somewhere between 4/5 and 4/12. He took my information and promised to call/email when they received it. Fast forward to last Friday. I decided to take a chance and call to see if they had received a Mach E. As good fortune would have it, someone had special-ordered a Mach E GT PE, but decided not to purchase it. I rushed over to Sunset Ford after hanging up the phone and Mike had it all ready for me to test drive. I drove it, loved it, and Mike and I talked pricing and also potential availability of the Mach E they were waiting for (a Select trim, so a significant difference in features and of course price). I left Sunset Ford to talk it over with my wife. I returned Saturday morning, drove it again, and Mike had me take it home so my wife and kids could check it out. When I got back, I worked with Mike, Justin, and team on the pricing details, trade-in valuation, etc. I again decided to leave and sleep on it. I needed to do a little more research comparing what I would and would not get in the Select trim that I was already spoiled by the GTPE. I spoke with Mike right before close on Saturday and the GTPE hadn't sold , so it was still an option. By the end of Sunday we made a decision and got everything prepped for a trip to Sunset Ford. I called Mike at open Monday morning and let him know we were coming in to purchase the Mach E GTPE, so he started the process of getting it clean and ready for us. The purchase process - the actual pricing finalization and work with Jeff on all the fine details was painless. Jeff has a good sense of humor which I'm sure anyone stressing about financing would appreciate. He also didn't pressure us to add extended coverage. He offered them, and left it at that. The longest part of the process - something that is sure to continue as tech in these vehicles keeps advancing - was setting up FordPass, making sure our account was ready to roll, and then Tim talking us through the tech in the Mach E. He also provided some really good recommendations for us getting used to driving our first EV, and the first real performance vehicle since I purchased a used first model year Lincoln LS nearly two decades ago. Let's just say there's no comparison. We're loving the Mach E, and our experience at Sunset Ford was a good one. I highly recommend them and the crew we worked with. We'll be back. More

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Buying our vehicle was a fast, easy process at Sunset Ford. The entire sales team was a pleasure to deal with. Ford. The entire sales team was a pleasure to deal with. More

by AGB111 Verified Customer Verified Customer

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Tim was awesome to work with. He helped us out a lot throughout the long process of ordering the car and maneuvering through the build & delivery process. He helped us out a lot throughout the long process of ordering the car and maneuvering through the build & delivery process. More

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Great experience all around from sales to finance. Amanda, Justin and Jeff were great to deal with. Amanda, Justin and Jeff were great to deal with. More

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Ian Shepard and Sunset were wonderful to deal with. Ian listened to and understood what options I wanted on my Explorer and he delivered extremely quickly. I look for to buying my next vehicle from Ian Ian listened to and understood what options I wanted on my Explorer and he delivered extremely quickly. I look for to buying my next vehicle from Ian and Sunset. More

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We had an amazing experience at Sunset Ford. They went above and beyond to help me get the car of my dreams. I will definitely return in the future and refer friends and family to them. They went above and beyond to help me get the car of my dreams. I will definitely return in the future and refer friends and family to them. More

by SWANOFGRACE Verified Customer Verified Customer

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It was a great experience working with you guys. I would recommend you to my friends I would recommend you to my friends More

by akw041178 Verified Customer Verified Customer

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I had a great experience with Sunset Ford. All of the folks there are great and made it easy to buy my first vehicle. All of the folks there are great and made it easy to buy my first vehicle. More

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Jim Wagstaff was fantastic to deal with and financing was quick and easy. Found exactly what we wanted on website. Contacted by email set up test drive. Best car buying experience ever. quick and easy. Found exactly what we wanted on website. Contacted by email set up test drive. Best car buying experience ever. More

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