Jeff Ferreira
Jeff Ferreira at Herb Chambers Honda of Burlington

Jeff Ferreira | Page 12

Service Advisor

Herb Chambers Honda of Burlington

33 Cambridge St
Burlington, MA 01803

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4.9
162 Reviews
4.9

162 Reviews

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162 Reviews of Jeff Ferreira

October 11, 2023

Dealership Rating
Employee Rating

I have been buying and leasing cars at Herb Chambers in Burlington Ma. For over 20 years! Always a fair price and excellent service ! More

by Gary Weidner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Herb Chambers Honda of Burlington responded

Gary, it's fantastic to know you've been with us at Herb Chambers Honda of Burlington for over 20 years! We appreciate your loyalty and are glad we could consistently provide excellent service. Here's to many more years together!

September 22, 2023

Dealership Rating
Employee Rating

Service was clear and efficient. The car was ready when promised. The crew was friendly and nice More

by sabmohi101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Herb Chambers Honda of Burlington responded

Thanks so much for your wonderful review! We're glad our team provided a five-star experience and look forward to seeing you again! - Herb Chambers Honda of Burlington

September 10, 2023

Dealership Rating
Employee Rating

xxxxxxin service works done before schedule should have more staff on Saturday to help out with long lines of customers you guys did a great job. More

by haihongtran16@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Herb Chambers Honda of Burlington responded

Thanks for the feedback and high rating! We're glad to know that we were able to complete your service ahead of schedule at Herb Chambers Honda of Burlington. Your suggestion about staffing on Saturdays is appreciated, as we always strive to improve our customer experience. We look forward to serving you again!

September 06, 2023

Dealership Rating
Employee Rating

Service staff are very professional and helpful. Honda technicians offer excellent car repair services. Thanks More

by None
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: June Fraser, Chris Glen

Sep 07, 2023

Herb Chambers Honda of Burlington responded

We appreciate your positive feedback! Our team at Herb Chambers Honda of Burlington strives to provide top-notch service and we're glad you experienced that. Safe travels, and thank you for choosing us! - Herb Chambers Honda of Burlington

August 20, 2023

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Employee Rating

Wait time was reasonable and staff friendly. Very happy with service! Will be back again for service. More

by acamacho732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're happy to hear that you had a positive experience with our team at Herb Chambers Honda of Burlington! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

August 18, 2023

Dealership Rating
Employee Rating

I’ve been dealing with Herb Chambers Honda Burlington MA through three car leases and a purchase. Because their sales and services have always been commendable, I keep coming back. It’s nice to be able to r More

by MoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Matton , Check in woman in service department was extremely helpful

Aug 18, 2023

Herb Chambers Honda of Burlington responded

We're so glad to know that you've had consistently positive experiences with us at Herb Chambers Honda of Burlington. It's our pleasure to provide speedy and reliable service for all your automotive needs. Thank you for continuing to choose us!

August 16, 2023

Dealership Rating
Employee Rating

Jeffrey and Scott made a great effort to replace my battery during a very busy day for them! I’m grateful for the professionalism in solving the problem More

by Nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: June Fraser , Scott

Aug 16, 2023

Herb Chambers Honda of Burlington responded

Hey Nicholas, it's great to know that Jeffrey and Scott were able to assist you efficiently with your vehicle needs at Herb Chambers Honda of Burlington. We appreciate your kind feedback and look forward to seeing you next time. Safe travels!

August 15, 2023

Dealership Rating
Employee Rating

In spite of making an online appointment for a 10:30 AM oil change, it took more than two hours, and when I asked Jeffrey at noon what was going on, he said it would be another 40 minutes. It seems like th More

by sds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2023

Herb Chambers Honda of Burlington responded

We're sorry to read about your experience during your recent visit and appreciate your patience. We aim for efficiency, especially when appointments are made, so it's disappointing that we didn't meet those expectations this time around. We'd like to look into what happened here and see how we can improve things moving forward. Please feel free to reach out at any time. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

August 14, 2023

Dealership Rating
Employee Rating

Herb Chambers Honda of Burlington has an excellent service department. Also excellent is the service manager, Jeff, who follows up after the repair to make sure the customer is completely satsfied. More

by Katecantrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Herb Chambers Honda of Burlington responded

Hey Kate, we're delighted to know that Jeff and our team at Herb Chambers Honda of Burlington provided you with a great service experience. Thank you for choosing us! We'll see you on your next visit. Safe travels!

August 04, 2023

Dealership Rating
Employee Rating

Very good service pleasant workers I am always very pleased at this location rate it 5 star More

by donna.mviera
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: June Fraser, Chris Glen , Ty Andre

Aug 04, 2023

Herb Chambers Honda of Burlington responded

Thanks so much, Donna. We look forward to your next visit to Herb Chambers Honda of Burlington!

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