Jeff Gessler | Page 15

these are a great group of people to work with .they are very friendly and knowledgable .this is our third car purchased from them and will definately will be back in the future. very friendly and knowledgable .this is our third car purchased from them and will definately will be back in the future. More

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This was one of my best dealer experiences. Matt and Jeff certainly took care of me well, and they were willing to hold my new Impreza Hatchback for me until I had the title of my trade in car in-hand. Matt certainly took care of me well, and they were willing to hold my new Impreza Hatchback for me until I had the title of my trade in car in-hand. Matt explained all the workings of my new car very well and let me have a nice long test drive before making my decision. Jeff really worked with me to get me to the monthly payment that I was looking for. Finally, I am extremely happy with my new Subaru and would recommend the car to anyone. Overall I would highly recommend #1 Cochrane Subaru to anyone looking for a new Subaru. More

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I am a long-time customer, and was treated as I hope to be. Rich wanted to give me sufficient opportunity to be comfortable so he extended the test drive to include curves and hills and less familiar roads be. Rich wanted to give me sufficient opportunity to be comfortable so he extended the test drive to include curves and hills and less familiar roads. He was prepared to show me a different model, but I was satisfied that the Impreza wagon was right. We picked the options, and Jeff knew I don't like to play games, so he came up with a competitive price right away. I'm looking forward to closing the deal. More

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Jeff Gessler agreed to take care of the scratches on my car at my next scheduled oil change, which will be in August. There was some mis-communication about what is actually covered by the Premier Paint Pr car at my next scheduled oil change, which will be in August. There was some mis-communication about what is actually covered by the Premier Paint Protection Plan II that I was sold when I purchased this new vehicle and while I do now understand that scratches are not covered going forward, Jeff has agreed to live up to what I was informed of at the time of purchase this one time at no charge. I truly appreciate Jeff for being a stand-up guy and hope to purchase my next car from him as well, he is a very nice guy and could probably sell me the Brooklyn Bridge truth be told due to his honesty, credibility and engaging personality. He is the perfect sales manager. I also got to speak with Ken Nutter, the service and parts manager whom I've known for years, while I was there on this most recent visit. Like Jeff, he is the perfect service manager because of his honesty and credibility...the consummate professional in my opinion. In fact, he is in large part one of the reasons I have stayed with Cochran Subaru and the truth is I have had other Subaru customers speak very highly of him to me in the past while in the waiting area when getting service, to which I completely agreed with them. Not to be lost in the shuffle here is one Darla Hill, whom I only recently had the pleasure of meeting in the service department. She is not only very sweet (hard not to be taken by her and that smile) but also very knowledgeable and customer driven. She went out of her to way to make sure I was satisfied with my visit, contacting Jeff for me to save me the trip and taking my car for a wash while I somewhat abruptly had to take an important call in the middle of the checkout process. When I apologized for my unfortunately unavoidable rudeness, she would have none of it and insisted it was no problem and that family matters come first. She is truly an asset to the already great service staff there at Cochran Subaru, including Charlie Dillon, Joe Rosenberger and anyone else that has had to deal with me over the years...which is not the easiest thing to do at times I realize. More

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My Family and I have bought (13) new and used vehicles My Family and I have bought (13) new and used vehicles from this dealership since 1998. There sales,parts and service team is top of the line. I will My Family and I have bought (13) new and used vehicles from this dealership since 1998. There sales,parts and service team is top of the line. I will only deal with Donna Dunnivan and Anna John's in the sales team! They are so nice and they are straight forward with everything. They know your cars,and know about every manufacturer discount along with promotions from the dealership. They make the buying experience as painless as possible.GMC service has to be the pride of the company.My truck and all of my former vehicles were GM and I must say they know what they're doing over there! From diagnosis to completion of the job they are #1 they also help out by sending coupons or getting coupon discounts. I'm currently dealing with Ken and the Subaru team they really understand customer service begins with customer respect. His team of service reps are so polite and accommodating. Charlie, Joe, and Darla are great people, #1Cochran has to be proud of such a great team. My recent visit was for an oil change service, I also had a cracked windshield at this time. Ken Nutter helped me set up the appointment for the glass company to come over and put in the windshield while I was getting the oil change.I had the replacement D.O.T stickers and the service done all at the same time. I can see I'm going to have a positive future with this crew of people. #1Cochran your a gem to the community thanks for your vision!!!!!!!!!!! More

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I came to #1 Cochran "just looking" for a new car with my dad, never knowing I would fall in love with the XV Crosstrek. I was getting my first new car and had no idea what to expect. Thankfully, car with my dad, never knowing I would fall in love with the XV Crosstrek. I was getting my first new car and had no idea what to expect. Thankfully, I had the pleasure of working with Harry, who took me on an excellent test drive, showing me everything that the car had to offer. Afterwards, I told both my father and Harry that I wanted this car in hopes that they could make some kind of deal. Much to my surprise, a deal was made after much deliberation and I am no the proud owner of the XV Crosstrek. I've only had it for less than a week, but I really do love my car. The experience at the dealership was top notch as is my vehicle, and I would highly recommend it to anyone looking for a new car. More

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We just moved to Pittsburgh from NYC and needed a new car in fairly short order. We had shopped around a lot and narrowed to Mazdas and Subarus. After looking at a number of dealers (including another Subaru in fairly short order. We had shopped around a lot and narrowed to Mazdas and Subarus. After looking at a number of dealers (including another Subaru dealer where my stepfather-in-law had shopped previously), I decided to reach out to Cochran. I knew specifically what car I wanted, so I reached out via Internet sales and worked with Rachel, who not only quickly handled my request, but got me a firm quote that met my offer, and then some. That in hand, we went to the showroom; everyone was exceedingly nice, friendly, and professional. After a quick test drive to make sure all looked good, we were able to put the whole deal together in a very straightforward manner. Matt (salesperson), Jeff (manager), Josh (finance) and Rachel (Internet leads) all worked to make me feel very comfortable with my decision. I was able to go from emailed offer to keys in just under four hours. I'd definitely recommend #1 Cochran Subaru. More

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This is my first experience with Cochran and my first Subaru. Harry Gosnell was knowledgeable and helpful without high pressure. Jeff Gessler was helpful in sealing the deal. I’ve had my Forester less Subaru. Harry Gosnell was knowledgeable and helpful without high pressure. Jeff Gessler was helpful in sealing the deal. I’ve had my Forester less than a week but so far I am very happy. I have been pleasantly surprised by the follow up calls to see if I have any questions and to check on my satisfaction. More

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I have always enjoyed buying cars at Cochran Subaru----specifically working with Jeff Gessler and Anna Johns. Friendly and fun to work with. Even though I'm moving out of the area I will likely Subaru----specifically working with Jeff Gessler and Anna Johns. Friendly and fun to work with. Even though I'm moving out of the area I will likely buy again from them specifically. More

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We have purchased 6 new Subarus since 1986, the last two from the Cochran. One thing that impressed us was working with the same people from 5 years ago, meaning a solid company with experience. We spent 3 from the Cochran. One thing that impressed us was working with the same people from 5 years ago, meaning a solid company with experience. We spent 3 months shopping differnent brands and dealerships to be able to make the right decision for a new car. It turned out to be our 4th Outback at a fantastic price, first time we purchased two from the same dealership. My wife likes their big new Subaru service facilty. Subaru stands behind their vehicles and for a straight forward, no pressure, knowledgable deal ask for Ron and Jeff. For the financing and extended warranty Josh was also knowledgable and helpful in making the right choices. More

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