Jeff Hanson | Page 2

Poor Customer Service and Sales Tactics PEOPLE DON'T BUY FROM SCHOMP BMW! After spending a lot of money in late August 2017 on an X5 Signature, we have found out the hard fact that those rea PEOPLE DON'T BUY FROM SCHOMP BMW! After spending a lot of money in late August 2017 on an X5 Signature, we have found out the hard fact that those really cool 20" wheels and tires are SUMMER ONLY! Who in their right mind sells a BMW "The Ultimate Driving Machine "in Colorado with Summer Only tires? The sales person " Jeff Hudson "even expressed to us that the all-season tires were very high performing during the sales job! We found out the hard way and almost, but didn't get into 2 accidents Saturday on I-70 driving home. Contacted the sales Person "Jeff Hudson" and he totally passed the buck off to Robb Ashby, Sales manager? Over paid issue diffuser is my words for him but he still offered no help and said it's my problem, seriously! Offered to sell me tires at their cost $ 1600 and I had better tires already reserved at Discount Tire down the street for $ 1100.00 out the door! They are liars and all they want is to sell the car and screw you afterwards! Placed a call into Aaron the President about this but still no reply. He's too busy to take care of customers that could have been easily satisfied with a little care. After two BMW's from them, you can rest assured it's our last. Hopefully this will set in mind with one or two others and they too will save themselves the headache! Oh the 1 hour, 1 person sales approach.. A bunch of crap, over 4 hours one the first BMW and this one was well over 5 hours! Please consider this before you consider Schomp BMW! More

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Great service What a great experience. My sales person Jeff Hanson was very knowledgeable and professional. Great to work with- no pressure. BMW Genius David Tobin What a great experience. My sales person Jeff Hanson was very knowledgeable and professional. Great to work with- no pressure. BMW Genius David Tobin was fantastic as well. He took the time to go through the car and made sure I was comfortable and happy. I also liked that Jeff did all of my paperwork and financial info. I've never liked being moved to a different dept. to do paperwork and try to get sold on other products. Refreshing idea! More

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Trade in Very professional and courteous delivering a great product at a correct price. Presentation of the new car and its features was also great. Will defin Very professional and courteous delivering a great product at a correct price. Presentation of the new car and its features was also great. Will definitely return as a first choice in the future. More

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Best dealership. Best people. Best people to sell and maintain your new vehicle(s). I checked other dealerships and they can't compare. I'll stick with schomp. They provide great Best people to sell and maintain your new vehicle(s). I checked other dealerships and they can't compare. I'll stick with schomp. They provide great value for my money. More

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Best car buying experience EVER! Jeff made my BMW buying experience easy, fast and stress free! Jeff & Schomp will be my dealer of choice from now on! Thank YOU Jeff! Jeff made my BMW buying experience easy, fast and stress free! Jeff & Schomp will be my dealer of choice from now on! Thank YOU Jeff! More

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Top-notch service department Mike Gibbson and the people at Schomp BMW's service department have consistently provided me with spectacular service. Jeff Hanson in the sales depart Mike Gibbson and the people at Schomp BMW's service department have consistently provided me with spectacular service. Jeff Hanson in the sales department made sure the BMW 335 that I picked up was the perfect car for me. I highly recommend Schomp BMW. Brett A. Buchheit, Esq. Rocky Mountain Personal Injury Lawyers, LLC More

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Exceptional customer service. The entire Schomp is is incredibly friendly and professional. Our sales contact was Jeff Hanson and he has helped us purchase/lease four cars from the The entire Schomp is is incredibly friendly and professional. Our sales contact was Jeff Hanson and he has helped us purchase/lease four cars from the dealership over the last 10 years. Jeff is very personable, yet very thorough and focused on making sure every detail of the transaction is correct and all of our needs are meet. Great service! More

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Absolute joke. Called on Monday to inquire about a used car they had listed. They said it wasn't available and they need to take the posting down due to a recall iss Called on Monday to inquire about a used car they had listed. They said it wasn't available and they need to take the posting down due to a recall issue. I noticed the posting was still up that same week on Friday. I called them to see if anything changed, and one of their staff said that it shouldn't be up still due to the recall, but then said they'd call me back because they may be able to work something out so I can buy the vehicle and bring it in when the recall replacement part comes in. Few hours later they called back saying it was good for purchase. I scheduled a time to see the car that same night. About an hour prior my appointment they give me a call and said that the car was sold the day prior (THURSDAY), which was THREE days after my initial call about the car. It seems that their sales team is absolute garbage when a car goes from initially not being able to be sold on that Friday to being sold the day prior on Thursday. This dealership is an absolute joke. More

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SCHOMP BMW IS TOP NOTCH The car buying experience can be daunting and sometimes intimidating. Thats a shame because the experience should really be exciting and enjoyable...T The car buying experience can be daunting and sometimes intimidating. Thats a shame because the experience should really be exciting and enjoyable...Thats the reason the ONLY place I go is to SCHOMP BMW! They have so much to offer and make the experience just amazing overall. They are no pressure and no commission so there is no one lurking to hustle you through and take your money. They are easy going and genuinely interested in helping you with the process. On top of that they are incredibly knowledgeable about their product! I just yesterday picked up my new vehicle...I was lucky enough to work with Jeff Hanson, who has been at the dealership for 13 years! He was absolutely FANTASTIC! Then, my BMW Genius Marcus Decherd spent more than HOUR with me going over the entire vehicle and its systems and got everything I needed programmed in! I pulled off the lot feeling like I had been in the car forever...it fit like a glove! Its the equivalent of getting a finely tailored suit made just for you from scratch! The whole team is amazing there...Todd Courtney, Matt Rebeck, and the GM Rich Battista and Jeff Capps are the best in the biz in my opinion. Hands down if you are shopping for a car...look no further than Schomp! More

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