I had a professional experience with friendly people.
They looked out for our best interest. Answered any and all questions thoroughly.
They looked out for our best interest. Answered any and all questions thoroughly.
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by ethan.davis15
Verified Customer
Verified Customer
Jun 17, 2023 -
James Wood AutoPark responded
Ethan, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
My experience with James Wood was smooth and easy.
Noah was very helpful with the process
Noah was very helpful with the process
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by genesisc2012
Verified Customer
Verified Customer
Other Employees Tagged:
Noah Gattenby
Jun 15, 2023 -
James Wood AutoPark responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Service Dept.
always on time and work done professionally with a great attitude. Staff is always friendly and pleasant.
always on time and work done professionally with a great attitude. Staff is always friendly and pleasant.
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by FISHHOOK82
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tim Wilkins
Jun 14, 2023 -
James Wood AutoPark responded
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Chevrolet Denton, we value our customers and we look forward to seeing you down the road.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Melanie was super to work with and had us on our way in
no time.
no time.
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by tommy46
Verified Customer
Verified Customer
Other Employees Tagged:
Melanie Gregg
Jun 14, 2023 -
James Wood AutoPark responded
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Sincerely,
James Wood AutoPark Management | 940-591-9663
This was the quickest and smoothest transition I’ve ever
experienced when buying a vehicle. Rossie and Sheldon was very professional and knowledgeable. I traveled from Houston. They had everything ready and
experienced when buying a vehicle. Rossie and Sheldon was very professional and knowledgeable. I traveled from Houston. They had everything ready and I as back on the road with an hour and a half! 5⭐️⭐️⭐️⭐️⭐️
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by marvagayle.mh
Verified Customer
Verified Customer
Other Employees Tagged:
Rossie and Sheldon
Jun 13, 2023 -
James Wood AutoPark responded
Thank you for this amazing review! We really appreciate your business.
Sincerely,
The James Wood Buick GMC Denton Team
Super nice, listened to my needs, very flexible!
I’ll be back and thank you for the great service!
I’ll be back and thank you for the great service!
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by ROSEANNSEARS
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2023 -
James Wood AutoPark responded
Roseanne, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Sincerely,
The James Wood Buick GMC Denton Team
Great service.
Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks.
Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks.
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by KENT317
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2023 -
James Wood AutoPark responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The James Wood Buick GMC Denton Team
I arrived at 8:15 am and got my car back at 12:00 pm.
I was having the oil changed. There was a problem with the drivers side front door. I kept reviewing the app to get my status, but aside from a 50% s
I was having the oil changed. There was a problem with the drivers side front door. I kept reviewing the app to get my status, but aside from a 50% status rating, there was no detail. I finally had to ask my service rep for a status. That was around 11:00 am. He said it was at wash then and I would get it back in a few minutes. The few minutes turned into an hour. After I left I tried using the windshield washers but there was no fluid. My experience in the past has been that you checked fluids and topped them off. Maybe I’m wrong. Since the fluids weren’t checked, then was the oil actually changed? At this point I don’t know.
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by hoosierdn
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2023 -
James Wood AutoPark responded
We strive to provide a positive service experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving us a chance to make things right, we invite you to contact us at your earliest convenience.
Sincerely,
The James Wood Buick GMC Denton Team
Jun 12, 2023 -
hoosierdn responded
I can be reached at 765-617-5510.
They are always very nice and get my car done in a timely
manner ! Nice waiting area also!
manner ! Nice waiting area also!
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by KENNYANDHALI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Micheal
Jun 09, 2023 -
James Wood AutoPark responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
James Wood AutoPark Management | 940-591-9663
We had an amazing experience.
Rossie was friendly and knowledgeable, she took the time to make sure we understood all the features of the vehicle.
Rossie was friendly and knowledgeable, she took the time to make sure we understood all the features of the vehicle.
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by stephanie.parker73
Verified Customer
Verified Customer
Other Employees Tagged:
Rossie Sewell
Jun 09, 2023 -
James Wood AutoPark responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
James Wood AutoPark Management | 940-591-9663
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