Jeff Jafry | Page 2

It was a pleasant experience dealing with prestige, from start to finish the experience was amazing start to finish the experience was amazing More

by jshowers22 Verified Customer Verified Customer

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The car i bought ended up needing 2 tpms units for the tires and an abs module within 2 weeks of owning the car. Also I was told they would send me my registration in the mail but when it was ready they s tires and an abs module within 2 weeks of owning the car. Also I was told they would send me my registration in the mail but when it was ready they said ups loses them all the time so I would need to drive 90 minutes back to the dealership to pick it up. Also they were supposed to transfer my old license plates but instead gave me new ones More

by MARSHALL12522 Verified Customer Verified Customer

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We worked with this dealership several times and all experiences were very positive. We highly recommend Jeff Jafry, who worked with us and was professional, patient and knowledgeable. He is the reason experiences were very positive. We highly recommend Jeff Jafry, who worked with us and was professional, patient and knowledgeable. He is the reason we returned to Prestige Toyota in Ramsey. More

by Crusso0506 Verified Customer Verified Customer

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Awesome experience, great salesman, bought a vehicle from Jeff Jafry over the phone. Flew into Newark, ubered to the dealership and picked it up. Drove back 660 miles, Great ride. Thanks Jeff Jeff Jafry over the phone. Flew into Newark, ubered to the dealership and picked it up. Drove back 660 miles, Great ride. Thanks Jeff More

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Made some promises but not yet fulfilled. like most dealers, tried to sneak in extra $$ at closing. like most dealers, tried to sneak in extra $$ at closing. More

by JMYRN57 Verified Customer Verified Customer

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After several failed attempts at other Toyota dealer, I discovered Prestige.. First I started with Jesseline and then Jeff. Both were so professional and made it a smooth, no nonsense transaction. What discovered Prestige.. First I started with Jesseline and then Jeff. Both were so professional and made it a smooth, no nonsense transaction. What was very frustrating for me ending with a great experience at Prestige. Thank you More

by craig76 Verified Customer Verified Customer

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The sales process was very quick and efficient. The business manager/finance manager was also professional and thorough. Up until the point of driving the car off the lot, all was great! Since we d The business manager/finance manager was also professional and thorough. Up until the point of driving the car off the lot, all was great! Since we drove it off the lot, the lack of responsiveness is very disappointing. More

by EBERN Verified Customer Verified Customer

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Everyone was very courteous. Mohamed Kenawi Sales is the best about this place. He was very welcoming and took his time to listen and take care of my needs. Although, they did no Mohamed Kenawi Sales is the best about this place. He was very welcoming and took his time to listen and take care of my needs. Although, they did not have to exact car I wanted. He was so helpful that he made me find the vehicle that I needed. More

by doranderlamisere Verified Customer Verified Customer

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On day of delivery, chk engine light was on. Dealer said he'll make Appt & call us back. No callback. Got diagnosed. $2,000 to fix sensor at Audi. I think they resettled the system b4 I bought t Dealer said he'll make Appt & call us back. No callback. Got diagnosed. $2,000 to fix sensor at Audi. I think they resettled the system b4 I bought the car. It didn't light up during test drive. So typical. No warranty. We signed As-Is agreement during financing. I hope that's all that's wrong with the car. More

by William89063 Verified Customer Verified Customer

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Encountered unexpected delay in vehicle delivery. Salesman uncommunicative and failed to return multiple phones calls to a distressed old woman. Internal Toyota communication processes unacceptab Salesman uncommunicative and failed to return multiple phones calls to a distressed old woman. Internal Toyota communication processes unacceptably vague. If there is a "quality hold" on a vehicle, an explanation of the nature of the problem and possible workarounds is imperative. Ignorance of even the location of the vehicle is not acceptable. Everyone understands there are still supply chain issues affecting the auto industry, but the poor communication here is shameful. More

by Paul O'Leary Verified Customer Verified Customer

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