Jeff Johnson

Took my Buick encore in twice for intermittent starting. Sorry they can't find problem plus last time I had to pay for their diagnostic! Never by a car from them! Dissatisfied customer! I am going to report Sorry they can't find problem plus last time I had to pay for their diagnostic! Never by a car from them! Dissatisfied customer! I am going to report them to Attorney General office! They do not honer nothing! More

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The sales people were very nice and helpful. I paid cash for the vehicle so there was no financing. I paid cash for the vehicle so there was no financing. More

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Service advisor did nothing but lie about the Shipping of parts to repair vehicle, has vehicle for 3 weeks with no loaner car. parts to repair vehicle, has vehicle for 3 weeks with no loaner car. More

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DO NOT BUY FROM HERE! We bought a used car with a 3 month/3,000 mile warranty. We were told bumper to bumper. Anything goes wrong, they fix it. And, we bought the extended We bought a used car with a 3 month/3,000 mile warranty. We were told bumper to bumper. Anything goes wrong, they fix it. And, we bought the extended bumper to bumper (they claimed) warranty. Within 1 month, the check engine light came on, code for misfire, and they replaced a coil and the spark plugs. $600 not covered under either warranty. 2 months later, same problem and they want to replace the coil and spark plugs again. When we asked them to look deeper into another issue, the car sat for a week on their lot. We sent it to a Ford dealership who told us that it needed a new engine. It was not covered by the warranty company due to a 'design flaw'. The dealership refused to acknowledge they had any liability and we had a car we were paying for and could not drive. STEER CLEAR!! More

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Excellent customer service as always! Casey in the service department is wonderful to work with! Everything was done fast and affordable. Casey in the service department is wonderful to work with! Everything was done fast and affordable. More

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Great Customer Service Dealt with many other dealerships while searching for a Chevy Silverado. After no luck at these other dealerships I finally decided to go back and see Dealt with many other dealerships while searching for a Chevy Silverado. After no luck at these other dealerships I finally decided to go back and see Wayne Burns making this the second vehicle our family has purchased through him. Wayne is one of the friendliest salesmen I have ever met. Finding a salesman that did not try to take advantage over me at such a young age was hard to find .Wayne helped me get through what can be a very difficult process of buying my first vehicle. I couldn't be happier with how my experience at Suntrup went. Everyone was very friendly and I would recommend giving them a visit if you are looking to buy a new or used vehicle. More

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Very Proud to Have Suntrup Buick GMC at the Front Door The Dealership brings Honesty, Credibility , Integrity, Professional relationship on all levels that the Dealership offers. I would recommend their Sa The Dealership brings Honesty, Credibility , Integrity, Professional relationship on all levels that the Dealership offers. I would recommend their Sales, Service, Financing to anyone or businesses. As you noticed I gave Suntrup a 5 Gold Star rating More

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Great work!! Excellent help from Hollie....I went in for a test drive and ended up purchasing the car! Jeff and Hollie were both great and knew what they were talk Excellent help from Hollie....I went in for a test drive and ended up purchasing the car! Jeff and Hollie were both great and knew what they were talking about. Kyle in finance also provided excellent help, he helped me get a really good deal and was very thorough in describing the payment options. All three were very professional and I highly recommend them!! Thank you!! More

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Certified at the right price I have only ever purchased from Suntrup Buick GMC. Every car has been certified and at an incredibly competitive price. I appreciate the customer serv I have only ever purchased from Suntrup Buick GMC. Every car has been certified and at an incredibly competitive price. I appreciate the customer service Suntrup offers. My salesman knows me by name and puts my needs first. More

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What a great experience! Car buying is not one of my favorites things but this team is amazing! They made the whole experience easy. My family will shop there again. The follo Car buying is not one of my favorites things but this team is amazing! They made the whole experience easy. My family will shop there again. The follow through of the team is top notch and ask a question you will get an answer. More

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