Jeff Jones | Page 8

We had purchased a 2013 Passat from Luther VW in Burnsville. After driving our VW for 7 months we found that the seats were horribly uncomfortable. Otherwise, we loved the car and excellent mileag Burnsville. After driving our VW for 7 months we found that the seats were horribly uncomfortable. Otherwise, we loved the car and excellent mileage we got. We decided we needed to trade because we wanted to do some traveling and realized we couldn't keep this car long-term. After doing extensive research on vehicles, not wanting to make the same mistake twice, we decided that we wanted to buy a Ford Taurus. My husband called several dealerships, requesting "ballpark" quotes. Not one of them made us feel it would be worth the time or the effort to even come in to try to make a deal. My husband called North Country Ford and was connected to Jeff Jones. From the very beginning, Jeff made it worthwhile to come in and talk to him. (We live 2 hours away from Coon Rapids) We met with Jeff and he explained the pricing and also informed us of all the incentives that were available at that time. We were able to come to an agreement on the price of the trade and ordered a new Taurus. Jeff ordered exactly what we wanted and called us when it came in. About the time we were supposed to come an pick up our new car, my husband was hospitalized. I called Jeff and he said he would be more than happy to deliver the car to us! I was so relieved and happy that he would do that. It took such a burden off my mind with being so worried about my husband. Jeff delivered our beautiful car to our door. My husband was out of the hospital by that time and Jeff spent about 3 hours going over every detail of the car with us. He also explained all of the paperwork to us and did an excellent job! I was amazed at his knowledge of both the vehicle and financial portion of this transaction. I deeply appreciate all of Jeff''s concern for my husband during this difficult time. He truly provided excellent customer service and went above and beyond! Wendy H. More

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We went in for a test drive of the Ford Escape on Saturday March 30. Busy place but we got some great help looking at the Escapes. We went back on 4-1 and test drove the Edge SEL. We liked that mod Saturday March 30. Busy place but we got some great help looking at the Escapes. We went back on 4-1 and test drove the Edge SEL. We liked that model better and purchased one the next day. All the staff we encountered were extremely nice and helpful. The selection at North Country was the best of all the dealerships we looked at. Would recommend highly to anyone looking to buy. More

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