If you are looking for top notch customer service, look
no further than the team at westside Lexus. From the sales to the finance and service department, you will always be treated as a valued customer. I
no further than the team at westside Lexus. From the sales to the finance and service department, you will always be treated as a valued customer. I originally went there shopping for a new vehicle 2 years ago and they didn’t have the vehicle wanted in stock that day but the salesman found one in stock at their sister location. I didn’t buy from them that year but I upgraded a month ago and full circle the same helpful salesman from 2 years ago helped me with my upgrade. Never had an issue when going to this location for service and now I am happy with my new purchase!
More
by Tschulze449
Verified Customer
Verified Customer
Aug 03, 2026 -
Westside Lexus responded
Thanks for sharing your experience! We’re thrilled to hear you’ve been pleased with our team for years now. We’ll see you next time at Westside Lexus! Enjoy your new car!
Great at the sale but poor in follow up service.
Will use a different sales person if I come back
Will use a different sales person if I come back
More
by lgaskill77
Verified Customer
Verified Customer
Other Employees Tagged:
Sam Chau
, Laura Brown
They are very good services and helping including
receptionist , sales person, and financial advisor. Appreciate it and will highly recommend my friends coming 👍
receptionist , sales person, and financial advisor. Appreciate it and will highly recommend my friends coming 👍
More
by changjenny1018
Verified Customer
Verified Customer
Jul 06, 2026 -
Westside Lexus responded
Thank you for recommending Westside Lexus and for sharing your support for our team! Your feedback means a lot to us. We’re so grateful to have you as a customer, Jenny.
Such a pleasant experience dealing with Jeff.
He listened to my wants and needs. Was so absolutely patient trying to help me learn features of car.
He listened to my wants and needs. Was so absolutely patient trying to help me learn features of car.
More
by chivvis15
Verified Customer
Verified Customer
Apr 09, 2026 -
Westside Lexus responded
We are honored to receive this great feedback about Jeff and our team! Thank you for choosing Westside Lexus and for sharing your support!
I had a phenomenal experience at Westside Lexus.
Jeff Jones was super easy-going and personable. I did not feel pressured to buy anything, which is a great feeling. They worked with me and kept the
Jeff Jones was super easy-going and personable. I did not feel pressured to buy anything, which is a great feeling. They worked with me and kept the process smooth and professional.
More
by jerryg76
Verified Customer
Verified Customer
Feb 24, 2026 -
Westside Lexus responded
Hi Jerry - We are so glad Jeff made your experience memorable! Thank you for your business and your five-star review of Westside Lexus.
We were helped right away and everyone was very kind.
We appreciated that we weren’t pressured to buy a car because we weren’t quite sure what we wanted yet. Once we made our decision to buy, they were v
We appreciated that we weren’t pressured to buy a car because we weren’t quite sure what we wanted yet. Once we made our decision to buy, they were very helpful. Before we left with the car Jeff spent a lot of time explaining all of the features to us. This is our first Lexus so we greatly appreciated it!
More
by christin.baker1
Verified Customer
Verified Customer
Feb 23, 2026 -
Westside Lexus responded
Christin, thank you for your thoughtful review! We're happy to hear Jeff, and the Westside Lexus team made your experience smooth and pressure-free. Welcome to the Lexus family, we wish you safe travels ahead. If you have any additional questions, don't hesitate to reach out!
Everything went smoothly.
All features in my car were explained fully. The people were friendly.
All features in my car were explained fully. The people were friendly.
More
by joniries
Verified Customer
Verified Customer
Feb 19, 2026 -
Westside Lexus responded
Great to hear everything went smoothly! We're glad we could fully explain all the features of your car, and appreciate your kind words about our friendly team at Westside Lexus.
We have purchased 9 new cars from this dealership.
They always treat us fair & they have great customer service. My favorite thing is dropping my car off for service. The monitor states your name & sa
They always treat us fair & they have great customer service. My favorite thing is dropping my car off for service. The monitor states your name & says, “Welcome, Sally Jones.” Or whatever your name is. They have all the records so I let them handle all the service.
More
by dgheisch
Verified Customer
Verified Customer
Feb 11, 2026 -
Westside Lexus responded
Thank you for your loyalty and kind words! We're grateful for your trust and look forward to many more years together. - The Westside Lexus Team
Hassle-free trade and sales process.
We’ve bought two cars in the last year and each time the experience has been excellent.
We’ve bought two cars in the last year and each time the experience has been excellent.
More
by uco721
Verified Customer
Verified Customer
Feb 09, 2026 -
Westside Lexus responded
It's awesome to hear you've returned to Westside Lexus for two cars in one year! We are delighted to hear that your deals went down smoothly and stress-free.
Jeff was very professional and knowledgeable about the
cars. He was also very helpful explaining all the technical functions of my new car.
cars. He was also very helpful explaining all the technical functions of my new car.
More
by kskronzer
Verified Customer
Verified Customer
Dec 23, 2025 -
Westside Lexus responded
Thank you for choosing Westside Lexus and for sharing your feedback about Jeff! We will pass this along to him. Safe travels in your new car!