Sam Chau
Sam Chau at Westside Lexus

Sam Chau

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
473 Reviews
4.7

473 Reviews

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Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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473 Reviews of Sam Chau

May 13, 2026

Dealership Rating
Employee Rating

All the staff that I interacted with were professional. It was a pleasant buying experience. More

by wdpsmith82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling

May 14, 2026

Westside Lexus responded

Thank you for stopping by to leave Westside Lexus a wonderful review!

May 12, 2026

Dealership Rating
Employee Rating

That was the easiest car buying I have ever experienced. Usually you are held for hours, and my entire process was less than an hour. More

by denisecclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Westside Lexus responded

Denise, we're happy to hear your experience at Westside Lexus was so quick and seamless! Thank you for choosing us and for sharing your positive feedback. Safe travels!

May 08, 2026

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Great dealer selection with top notch customer service in both the sales and service departments. More

by Kgmcardle
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 11, 2026

Westside Lexus responded

Thanks so much for your praise for our inventory and teams. We look forward to your next visit to Westside Lexus!

April 30, 2026

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Employee Rating

Great experience. Sales person was very patient and never pushy. Good communication style, and very professional. More

by dale.voon
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn An

May 01, 2026

Westside Lexus responded

Thank you for choosing Westside Lexus and for sharing your experience with our team! We hope to have the privilege to serve you again in the future. Drive safely!

April 28, 2026

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Our salesperson was great. He didn’t pressure. He makes himself available if we need him. More

by hebrewrox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Saucedo

Apr 28, 2026

Westside Lexus responded

Thank you for trusting Westside Lexus with your business! We're always here to help. Happy driving!

April 27, 2026

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Employee Rating

The experience was made exceptionally smooth, and Adam was remarkably accommodating and pleasant to collaborate with. He was forthright with the information he shared and explained matters with great clar More

by jalawneh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen

Apr 28, 2026

Westside Lexus responded

Thank you for your thoughtful review of Adam and the team! We appreciate your feedback and will pass it along for you. - The Westside Lexus Team

April 24, 2026

Dealership Rating
Employee Rating

I was ready to return to a Lexus. I called Bob and David. They set me up with Christian and it was all smooth sailing. I got the vehicle I want at a deal I am comfortable with. Thanks More

by LONNIE9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Niedzielski, Christian Bauer , David Trice

Apr 27, 2026

Westside Lexus responded

Congratulations on your new Lexus, Lonnie! We are so grateful to have your business, and we hope you can count on the Westside Lexus team in the future! Enjoy the ride!

April 19, 2026

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Employee Rating

From the moment I walked into the building, everyone was so attentive. Alex was knowledgeable, friendly, and considerate of what I was seeking in a new vehicle. He made the car buying process a breeze and I More

by desiree_tutt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce

Apr 20, 2026

Westside Lexus responded

Hi Desiree, we're delighted to hear that Alex made your car-buying process smooth and enjoyable. Thank you for choosing Westside Lexus. We look forward to assisting you in the future! Safe travels in your new vehicle!

April 18, 2026

Dealership Rating
Employee Rating

Jennie was focused throughout the processes to guide us through the car that we were interested in. We discussed lots of information in her cubicle and in the car that we were interested in. She easily con More

by Willrontine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennie Nguyen

Apr 20, 2026

Westside Lexus responded

Thank you for sharing this positive review of Jennie! We’re thrilled that you had such a great experience. Congrats on your new car and welcome to the Westside Lexus family, Will!

April 15, 2026

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Employee Rating

Rick was an amazing salesman. Rick was extremely helpful and took his time to explain things about car. More

by camillia0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Tatum

Apr 16, 2026

Westside Lexus responded

Hi Camillia, we're so glad Rick was such a help at Westside Lexus. We hope you love your new car!

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