Sam Chau
Sam Chau at Westside Lexus

Sam Chau

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
480 Reviews
4.7

480 Reviews

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Dealership Experience

7 yrs

Languages Spoken

Cantonese Cantonese

English English

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480 Reviews of Sam Chau

June 12, 2026

Dealership Rating
Employee Rating

All staff at Westside Lexus have always been so helpful and willing to answer any questions I may have. Our sales guy, Mike Nelson is very responsive to my emails and calls. More

by espey001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bissonett, Mike Nelson

Jun 12, 2026

Westside Lexus responded

We are happy to read this excellent feedback! Thank you for choosing Westside Lexus and for sharing your experience with Mike and the rest of the team.

June 11, 2026

Dealership Rating
Employee Rating

The service from this dealer was great. They were informative along the way and made the whole process easy. More

by AYSHEIKH90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke Malia

Jun 12, 2026

Westside Lexus responded

Thank you for choosing Westside Lexus and sharing your feedback about our team. We are glad to hear that you had such a seamless process with our team. Enjoy your new car!

June 07, 2026

Dealership Rating
Employee Rating

Alex was a really great salesperson to work with. We were doing our first out of state purchase and he held our hand the whole way. He did a FaceTime call, showing all the features of the car, then g More

by Nvguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce

Jun 08, 2026

Westside Lexus responded

We’re glad Alex was so helpful during your purchase! We appreciate your business and wish you safe travels. See you next time at Westside Lexus!

June 01, 2026

Dealership Rating
Employee Rating

Jon and his team are fantastic! I would highly recommend them and will be life long customers of Westside Lexus! More

by E_THREET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Loving, Jay Brown

Jun 02, 2026

Westside Lexus responded

Thank you for the review for Jon and the team! We truly appreciate your business and look forward to assisting you again at Westside Lexus. Enjoy your ride!

June 01, 2026

Dealership Rating
Employee Rating

They had the exact car I was looking for, and we made the deal very easily. More

by Kevin D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Wang

Jun 02, 2026

Westside Lexus responded

Kevin, we are glad to hear that our Westside Lexus team found you a great deal! Enjoy the new ride!

May 31, 2026

Dealership Rating
Employee Rating

Lauren was amazing! ! The whole experience was easy and fantastic. We are very pleased with our vehicle. More

by KBROWNLEE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Jun 02, 2026

Westside Lexus responded

Thank you for the feedback! Nothing makes us happier than hearing Lauren made the buying process easy and enjoyable. Enjoy your new vehicle, and congratulations!

May 22, 2026

Dealership Rating
Employee Rating

Fernando was the best sales associate I’ve ever had . He’s definitely 10/10 More

by aliyahbbb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lozano

May 22, 2026

Westside Lexus responded

Aliyah, thank you for the great review. We'll make sure your kind words reach Fernando. We look forward to seeing you again at Westside Lexus!

May 13, 2026

Dealership Rating
Employee Rating

All the staff that I interacted with were professional. It was a pleasant buying experience. More

by wdpsmith82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling

May 14, 2026

Westside Lexus responded

Thank you for stopping by to leave Westside Lexus a wonderful review!

May 12, 2026

Dealership Rating
Employee Rating

That was the easiest car buying I have ever experienced. Usually you are held for hours, and my entire process was less than an hour. More

by denisecclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Westside Lexus responded

Denise, we're happy to hear your experience at Westside Lexus was so quick and seamless! Thank you for choosing us and for sharing your positive feedback. Safe travels!

May 08, 2026

Dealership Rating
Employee Rating

Great dealer selection with top notch customer service in both the sales and service departments. More

by Kgmcardle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2026

Westside Lexus responded

Thanks so much for your praise for our inventory and teams. We look forward to your next visit to Westside Lexus!

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