Sam Chau
Sam Chau at Westside Lexus

Sam Chau

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
467 Reviews
4.7

467 Reviews

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Dealership Experience

6 yrs, 10 mos

Languages Spoken

Cantonese Cantonese

English English

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467 Reviews of Sam Chau

April 24, 2026

Dealership Rating
Employee Rating

I was ready to return to a Lexus. I called Bob and David. They set me up with Christian and it was all smooth sailing. I got the vehicle I want at a deal I am comfortable with. Thanks More

by LONNIE9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Niedzielski, Christian Bauer , David Trice

April 19, 2026

Dealership Rating
Employee Rating

From the moment I walked into the building, everyone was so attentive. Alex was knowledgeable, friendly, and considerate of what I was seeking in a new vehicle. He made the car buying process a breeze and I More

by desiree_tutt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce

Apr 20, 2026

Westside Lexus responded

Hi Desiree, we're delighted to hear that Alex made your car-buying process smooth and enjoyable. Thank you for choosing Westside Lexus. We look forward to assisting you in the future! Safe travels in your new vehicle!

April 18, 2026

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Employee Rating

Jennie was focused throughout the processes to guide us through the car that we were interested in. We discussed lots of information in her cubicle and in the car that we were interested in. She easily con More

by Willrontine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennie Nguyen

Apr 20, 2026

Westside Lexus responded

Thank you for sharing this positive review of Jennie! We’re thrilled that you had such a great experience. Congrats on your new car and welcome to the Westside Lexus family, Will!

April 15, 2026

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Rick was an amazing salesman. Rick was extremely helpful and took his time to explain things about car. More

by camillia0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Tatum

Apr 16, 2026

Westside Lexus responded

Hi Camillia, we're so glad Rick was such a help at Westside Lexus. We hope you love your new car!

April 14, 2026

Dealership Rating
Employee Rating

Our experience working with Will and Sam was just GREAT! Will and Sam are very professional, knowledgeable, yet customer focused and easy to communicate with. They were attentive and answered several questi More

by NEDRA.BROOKS
Recommend Dealer
Yes

Other Employees Tagged: Will Bruns

Apr 15, 2026

Westside Lexus responded

Nedra, we're so pleased to hear Will and Sam made your first Lexus experience a great one. Thank you for choosing Westside Lexus and for sharing your feedback!

April 13, 2026

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Employee Rating

Steve Machann at Westside Lexus provided a very professional and pleasant car buying experience! He is very experienced and was able to listen well and walk me through the best solution for my situ More

by kward61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Judy Patureau

Apr 13, 2026

Westside Lexus responded

We're delighted to hear you had such a positive experience with Steve at Westside Lexus. Thank you for sharing your feedback!

April 04, 2026

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Employee Rating

Everything was great until the end. Danny Garza provided exceptional service and I am happy with my purchase. I confirmed with him the day prior if I could use Apple Pay because I did n More

by sbaba3706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza

March 18, 2026

Dealership Rating
Employee Rating

Very positive experience from working with the dealer up to the financial/ loan portion. Kind people, helpful, and a great deal on the exact car I wanted. More

by Tate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza

Mar 18, 2026

Westside Lexus responded

Hi Tate, we're glad our team made the entire process smooth from start to finish. It's great to know you got a good deal on the car you wanted. Thank you for choosing Westside Lexus!

March 15, 2026

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Employee Rating

Good dealership, worked with us as we drove a lot of different vehicles to find the right one. Not too pushy. More

by rschill1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bui

Mar 16, 2026

Westside Lexus responded

Thank you for sharing your experience with the Westside Lexus team! We enjoyed working with you and hope to see you again down the road!

March 08, 2026

Dealership Rating
Employee Rating

Our salesperson MJ made our experience great. She was kind, knowledgeable and patient while we made our decision. I would recommend westside Lexus because of her. More

by RAYGAMBINO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: MJ Blythe

Mar 09, 2026

Westside Lexus responded

We're glad to know MJ made your experience at Westside Lexus so positive! Thank you for choosing us and for recommending our team, Ray!

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