I had an excellent experience at Shottenkirk Dodge
Dealership, thanks to the outstanding service provided by the Service Advisor Jeff. From start to finish, he was professional, knowledgeable, and gen
Dealership, thanks to the outstanding service provided by the Service Advisor Jeff. From start to finish, he was professional, knowledgeable, and genuinely attentive to my concerns. He took the time to clearly explain the work being done, kept me updated throughout the process, and ensured everything was completed efficiently and to a high standard.
His dedication to customer satisfaction truly stood out, and the entire experience was smooth and stress-free. I highly recommend Shottenkirk Dodge and especially Jeff as service adviser to anyone looking for reliable and exceptional service.
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by Pavan
Service Price Transparency
On time , courteous, easy to work with, reasonable.
Making appointments are easy and fast. That’s it
Making appointments are easy and fast. That’s it
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by Markheffel
Service Price Transparency
Oct 21, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chrysler Dodge Jeep Ram Prosper to be a positive one. Please don't hesitate to reach out if you need anything else.
We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Great customer experience; Jeff Kingsley had a great
personality, very professional, great communication, enthusiasm and kindness!
personality, very professional, great communication, enthusiasm and kindness!
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by pamelamcclair
Sep 06, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Jeff treated me right, I give him a 10 out of 10 for a
great job. My truck is running great. Thanks Brian L Sandefur
great job. My truck is running great. Thanks Brian L Sandefur
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by Brian Sandefur
Service Price Transparency
Aug 29, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
The service department is great, I left my last dealer
after 20 years and they have earned my business
after 20 years and they have earned my business
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by brucemilloy
Service Price Transparency
Jul 12, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Thank you for your wonderful feedback, Bruce! We’re thrilled to hear that you’ve found our service department at Shottenkirk Prosper Chrysler Dodge Jeep Ram to be exceptional. Earning your business means a lot to us, and we look forward to serving you for many more years to come. Don't hesitate to reach out if you need anything!
Sincerely,
The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
972-433-0524
Always very professional service.
Jeff always provides the best service.
I always feel very comfortable having by car serviced here.
Jeff always provides the best service.
I always feel very comfortable having by car serviced here.
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by Jesse
Service Price Transparency
Jun 18, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Jesse, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Service Manager Jeff has always been great.
He’s very responsive and knowledgeable.
I accidentally took out my driver side mirror and needed to replace it. Jeff ordered a new mirror which ar
He’s very responsive and knowledgeable.
I accidentally took out my driver side mirror and needed to replace it. Jeff ordered a new mirror which arrived within 24hrs, scheduled my appointment, and the replacement repair took right about a hour. The repair cost and time were both lower than expected.
There are 3 CDJR dealers closer to my house, but because of Jeff and great service I continue to receive, I will continue to have my vehicle serviced at Prosper CDJR.
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by eric.church71
Service Price Transparency
Jun 05, 2025 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Jeff at Shottenkirk Prosper Chrysler Dodge Jeep Ram. It’s great to know he was able to assist you promptly with the mirror replacement. Your loyalty means a lot to us, and we look forward to continuing to serve you in the future. Please don’t hesitate to reach out if you need anything else!
Sincerely,
The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
972-433-0524
Team was great - communicative, helped solve our problems
- great! Would totally recommend Jeff to others
- great! Would totally recommend Jeff to others
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by rick@lenderman.com
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!
Shottenkirk always goes above and beyond when I need to
have my car serviced.
Samantha went out of her way to make sure it was done correctly and smoothly.
have my car serviced.
Samantha went out of her way to make sure it was done correctly and smoothly.
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by Jesse
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Samantha
Oct 18, 2024 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Jesse, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Jeff's service is always impeccable and appreciate him
taking the effort to keep me informed...5 stars!
taking the effort to keep me informed...5 stars!
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by kingsley3478
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2024 -
Shottenkirk Chrysler Dodge Jeep Ram Prosper responded
Kingsley, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!