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Lacey Skelton
Lacey Skelton at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Lacey Skelton

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Lacey Skelton

May 17, 2026

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Employee Rating

Lacey and the service/parts department went above and beyond to find a factory remote start kit for my truck and install with ease. Appreciate all! More

by Scaseygg
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Recommend Dealer
Yes
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May 18, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We’re thrilled to hear that Lacey and our service/parts department provided you with exceptional service while finding and installing the factory remote start kit for your truck. Your appreciation means a lot to us at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We look forward to serving you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 12, 2026

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Service is great and always very honest on their work also they are very quick on their service More

by neojose11117
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Recommend Dealer
Yes
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May 12, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We’re thrilled to hear your Jeep Wrangler Unlimited received honest and efficient service. We’ll be sure to share your kind words with Lacey and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

May 05, 2026

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Fantastic Service department. Moe is my Service Advisor hes always quick ti contact me on every aspect of my services on my truck. Always look forward to dealing with him. The sho More

by dandjco2009
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Chapman , Moe

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May 05, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We’re glad our Service Advisor and shop foreman provided timely updates and made you feel at ease leaving your Ram 1500 with us. Thank you for the kind feedback and the five-star rating. We look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 18, 2026

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The service department was very professional and Alex was super professional, friendly and very communicative with me during and after the service was completed More

by Wj3k3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

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Apr 18, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It’s great to know our service team provided a professional and communicative experience for your Jeep Grand Wagoneer. Lacey is glad she could keep you informed throughout and after the service. We look forward to supporting you on your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 26, 2026

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Service advisor was nice and clear about the time that it will take to check my car. More

by JDLRG
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Recommend Dealer
Yes
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Mar 27, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We’re glad to hear that our service advisor provided you with clear communication about the time it will take to check your car at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

March 26, 2026

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Prosper CDJR has always done an amazing job while working on my Jeep Wrangler. From the service advisor to the techs, everyone goes out of their way to make my visit a successful and pleasant one. More

by erinjohnson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Chapman, Chris Godwin

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Mar 26, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for trusting us with your Jeep Wrangler Unlimited time after time. It’s wonderful to hear our advisors and technicians make each visit smooth and enjoyable. We look forward to caring for your next service need. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Mar 26, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words, Erin! We’re thrilled to hear that you consistently have a great experience with your Jeep Wrangler at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Our team strives to provide excellent service, and it’s wonderful to know that our service advisors and technicians have made your visits enjoyable. We look forward to serving you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

February 27, 2026

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Every person I have interacted with at this dealership from Sales, parts and service has been very friendly and customer focused. Everyone greets you and makes sure you’re taken care of every step of the More

by Oberlinsey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jules Walters , Brendon Roggendorf, Moe Jamal, Armaan Marchant

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Feb 27, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for highlighting the friendly support from sales, parts, and service during your Jeep Grand Cherokee visit. We’re thrilled each interaction felt welcoming and attentive. We appreciate your recommendation and hope to assist you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

February 03, 2026

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As soon as I walked in someone greeted me directed me to the correct person More

by slawren35
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Recommend Dealer
Yes
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Feb 03, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your positive feedback! We’re thrilled to hear that our team at Shottenkirk Prosper Chrysler Dodge Jeep Ram provided you with a warm welcome and directed you to the right person. We appreciate your review and look forward to seeing you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

January 18, 2026

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Recently I brought my vehicle to get some work done and all the repairs were completed in a timely manner. My service advisor keep me updated all the time and was very helpful. More

by h.eri89
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Recommend Dealer
Yes
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Jan 18, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 15, 2026

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Employee Rating

Excellent experience Samantha and that crew are the best. Thanks for all the great work,help,and support More

by Williamsb109@yahoo.com
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Workmanship
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Recommend Dealer
Yes
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Jan 15, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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