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Lacey Skelton
Lacey Skelton at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Lacey Skelton

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.9
49 Reviews
4.9

49 Reviews

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49 Reviews of Lacey Skelton

April 18, 2026

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Employee Rating

The service department was very professional and Alex was super professional, friendly and very communicative with me during and after the service was completed More

by Wj3k3
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex

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Apr 18, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It’s great to know our service team provided a professional and communicative experience for your Jeep Grand Wagoneer. Lacey is glad she could keep you informed throughout and after the service. We look forward to supporting you on your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 26, 2026

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Service advisor was nice and clear about the time that it will take to check my car. More

by JDLRG
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Yes
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Mar 27, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We’re glad to hear that our service advisor provided you with clear communication about the time it will take to check your car at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

March 26, 2026

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Prosper CDJR has always done an amazing job while working on my Jeep Wrangler. From the service advisor to the techs, everyone goes out of their way to make my visit a successful and pleasant one. More

by erinjohnson32
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Chapman, Chris Godwin

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Mar 26, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for trusting us with your Jeep Wrangler Unlimited time after time. It’s wonderful to hear our advisors and technicians make each visit smooth and enjoyable. We look forward to caring for your next service need. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Mar 26, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words, Erin! We’re thrilled to hear that you consistently have a great experience with your Jeep Wrangler at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Our team strives to provide excellent service, and it’s wonderful to know that our service advisors and technicians have made your visits enjoyable. We look forward to serving you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

February 27, 2026

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Every person I have interacted with at this dealership from Sales, parts and service has been very friendly and customer focused. Everyone greets you and makes sure you’re taken care of every step of the More

by Oberlinsey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jules Walters , Brendon Roggendorf, Moe Jamal, Armaan Marchant

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Feb 27, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for highlighting the friendly support from sales, parts, and service during your Jeep Grand Cherokee visit. We’re thrilled each interaction felt welcoming and attentive. We appreciate your recommendation and hope to assist you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

February 03, 2026

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As soon as I walked in someone greeted me directed me to the correct person More

by slawren35
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Yes
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Feb 03, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your positive feedback! We’re thrilled to hear that our team at Shottenkirk Prosper Chrysler Dodge Jeep Ram provided you with a warm welcome and directed you to the right person. We appreciate your review and look forward to seeing you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

January 18, 2026

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Recently I brought my vehicle to get some work done and all the repairs were completed in a timely manner. My service advisor keep me updated all the time and was very helpful. More

by h.eri89
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Recommend Dealer
Yes
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Jan 18, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 15, 2026

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Excellent experience Samantha and that crew are the best. Thanks for all the great work,help,and support More

by Williamsb109@yahoo.com
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Recommend Dealer
Yes
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Jan 15, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 12, 2026

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Always friendly and good service. Quick to help out and answer any and all questions. More

by Raymond
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Recommend Dealer
Yes
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Jan 12, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 11, 2026

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The service department was very professional and walked us through the recommendations needed and told us how long tthe servuce was going yo take. They delivered on time and again the service was excellent More

by Wj3k3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordyn Runte

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Jan 11, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chrysler Dodge Jeep Ram Prosper to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 01, 2026

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Employee Rating

Highly recommend Scottenkirk in Prosper. Very professional service and keeps you well informed on how your service is going. Didn’t know there was an update till Lacey told me, which took mo More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 01, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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