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Lacey Skelton
Lacey Skelton at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Lacey Skelton

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of Lacey Skelton

July 23, 2026

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Employee Rating

Lacey scheduled service and the shop performed the maintenance promptly. Lacey also arranged a good price. Work was performed on a non-CDJR auto. Very pleased. More

by krc1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Flores, Gary Chapman

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Jul 23, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience with the prompt maintenance on your INFINITI and the great price Lacey arranged. We’ll pass along your comments to Lacey and the service team. We’re glad you were so pleased and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Jul 24, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your review! We’re glad to hear that Lacey was able to assist you with your service and that you were pleased with the pricing and prompt maintenance. At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we strive to provide excellent service regardless of the vehicle brand. Your feedback is appreciated, and we look forward to serving you again in the future! The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 21, 2026

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Fulfilled recall issues quickly while I waited. Gave me a text to say they were working and got me promptly when finished. More

by sheryl
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Recommend Dealer
Yes
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Jul 21, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience with our recall service on your Jeep. We’re glad Lacey kept you informed by text and returned your vehicle promptly once the work was finished. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

June 16, 2026

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I took my vehicle to Shottenkirk Chrysler for service, they performed the repairs in one day. The service advisor Lacey is very knowledgeable and keep me updated all the time. More

by an.0711al
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Service Communication
Recommend Dealer
Yes
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Jun 17, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear that Lacey provided you with knowledgeable and timely updates during your service at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We take pride in our team's dedication to customer care. Our team looks forward to seeing you again for any future needs! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 17, 2026

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Lacey and the service/parts department went above and beyond to find a factory remote start kit for my truck and install with ease. Appreciate all! More

by Scaseygg
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 18, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We’re thrilled to hear that Lacey and our service/parts department provided you with exceptional service while finding and installing the factory remote start kit for your truck. Your appreciation means a lot to us at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We look forward to serving you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 12, 2026

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Service is great and always very honest on their work also they are very quick on their service More

by neojose11117
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 12, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We’re thrilled to hear your Jeep Wrangler Unlimited received honest and efficient service. We’ll be sure to share your kind words with Lacey and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

May 05, 2026

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Fantastic Service department. Moe is my Service Advisor hes always quick ti contact me on every aspect of my services on my truck. Always look forward to dealing with him. The sho More

by dandjco2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Chapman , Moe

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May 05, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We’re glad our Service Advisor and shop foreman provided timely updates and made you feel at ease leaving your Ram 1500 with us. Thank you for the kind feedback and the five-star rating. We look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 18, 2026

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The service department was very professional and Alex was super professional, friendly and very communicative with me during and after the service was completed More

by Wj3k3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

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Apr 18, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It’s great to know our service team provided a professional and communicative experience for your Jeep Grand Wagoneer. Lacey is glad she could keep you informed throughout and after the service. We look forward to supporting you on your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 26, 2026

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Employee Rating

Service advisor was nice and clear about the time that it will take to check my car. More

by JDLRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We’re glad to hear that our service advisor provided you with clear communication about the time it will take to check your car at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

March 26, 2026

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Prosper CDJR has always done an amazing job while working on my Jeep Wrangler. From the service advisor to the techs, everyone goes out of their way to make my visit a successful and pleasant one. More

by erinjohnson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Chapman, Chris Godwin

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Mar 26, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for trusting us with your Jeep Wrangler Unlimited time after time. It’s wonderful to hear our advisors and technicians make each visit smooth and enjoyable. We look forward to caring for your next service need. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Mar 26, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words, Erin! We’re thrilled to hear that you consistently have a great experience with your Jeep Wrangler at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Our team strives to provide excellent service, and it’s wonderful to know that our service advisors and technicians have made your visits enjoyable. We look forward to serving you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

February 27, 2026

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Employee Rating

Every person I have interacted with at this dealership from Sales, parts and service has been very friendly and customer focused. Everyone greets you and makes sure you’re taken care of every step of the More

by Oberlinsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jules Walters , Brendon Roggendorf, Moe Jamal, Armaan Marchant

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Feb 27, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for highlighting the friendly support from sales, parts, and service during your Jeep Grand Cherokee visit. We’re thrilled each interaction felt welcoming and attentive. We appreciate your recommendation and hope to assist you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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