Jeff Meadows

The Service center told me 2 (two) times they would send me a video of the inspection that was completed for my needed service. I never received 1 (one). me a video of the inspection that was completed for my needed service. I never received 1 (one). More

by BTWHALEN Verified Customer Verified Customer

Report | Print

They were very kind and considerate to us as customers, the waiting room was beautiful. Fantastic customer service. the waiting room was beautiful. Fantastic customer service. More

by STEVENKRPAN Verified Customer Verified Customer

Report | Print

Ordered a part and was very satisfied with the experience and communication of the body shop staff. (Jess) Thanks! and communication of the body shop staff. (Jess) Thanks! More

by Dan Verified Customer Verified Customer

Report | Print

They helped me find the vehicle I wanted, while the other kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am g kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am getting older and it is taking longer to understand how things work. Unfortunately the hybrid vehicle does not get the mileage as listed. As I get more used to it, the sportage seems like a nice vehicle More

by JHMI2006 Verified Customer Verified Customer

Report | Print

Excellent service and friendly staff. Keep you updated as the work is in progress on your car Keep you updated as the work is in progress on your car More

by Majidsar Verified Customer Verified Customer

Report | Print

Staff are all very personable. They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experienc They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experience and knowledge from Will Akins and Jonathan. More

by DAVID.LENTZ Verified Customer Verified Customer

Report | Print

Russ Darrow always delivers great service and they are upfront about what type of work needs to be done to the car. upfront about what type of work needs to be done to the car. More

by NHCLARK2 Verified Customer Verified Customer

Report | Print

I had the car inspected by another shop before towing it to Kia for them to inspect for a warranty claim. Since I already knew the issue with the car, I was treated to the service dept repeatedly gave me in to Kia for them to inspect for a warranty claim. Since I already knew the issue with the car, I was treated to the service dept repeatedly gave me incorrect information about what was broken. They also repeatedly did not answer the phone, only for me to call the receptuon desk and be routed to the service dept and immediately answered, meaning they were right by the phone the whole time. I was also assured when I first turned the car over that I would not be charged for the inspection sincr I told them what was wrong with the car when I brought it to them. Needless to say I was eventually charged for them to tell me things I already knew. I would call the service hilariously bad but as I am out over 300 dollars and several weeks of my life, there was nothing funny about it. In short I'd call their service negilent. More

by Spifkne Verified Customer Verified Customer

Report | Print

Took care of oil change and filter replacement in timely and professional manner. Also easy booking online and professional manner. Also easy booking online More

by TCS Verified Customer Verified Customer

Report | Print

Got in right away and had someone assigned immediately. Done quickly and was completely satisfied Done quickly and was completely satisfied More

by SSHOWERS2732 Verified Customer Verified Customer

Report | Print