Jeff Richard
Jeff Richard at Silko Volkswagen of Easton

Jeff Richard

Service Advisor

Silko Volkswagen of Easton

122 Liberty St
Brockton, MA 02301

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4.7
286 Reviews

Dealership Experience

4 yrs

4.7

286 Reviews

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286 Reviews of Jeff Richard

September 25, 2025

Dealership Rating
Employee Rating

I wanted to be sure that I had new tires on a future road trip to Vermont to see my elderly father and family. I worked with the Silko Parts Department and the Silko Service Department to get four new Mic More

by Jonathan L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Sim, John Medeiros , Another Parts Customer Service Representative that ordered the tires.

Sep 25, 2025

Silko Volkswagen of Easton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Volkswagen of Easton! Thank you for contacting Silko Volkswagen of Easton!

September 23, 2025

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Friendly, honest, hard working, explains everything that needs to be done. Will keep retuning for service More

by kellygiallella
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 23, 2025

Silko Volkswagen of Easton responded

Thank you for choosing Silko Volkswagen of Easton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for contacting Silko Volkswagen of Easton!

September 18, 2025

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I truly appreciate the customer service and professionalism by Jeff Richards. From the old location to the new bigger location, I always felt valued. More

by MARTINE.FLORESTAL
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2025

Silko Volkswagen of Easton responded

Thanks for sharing about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon! Thank you for contacting Silko Volkswagen of Easton!

September 11, 2025

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Beautiful brand new dealership that I had an oil change at. The service was quick and flawless. More

by BMONOB
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Silko Volkswagen of Easton responded

Thank you for choosing Silko Volkswagen of Easton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for contacting Silko Volkswagen of Easton!

September 09, 2025

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Very good on all ends,questions were answered and everyone had a smile,that counts More

by donr6
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Dias

Sep 09, 2025

Silko Volkswagen of Easton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for contacting Silko Volkswagen of Easton!

August 25, 2025

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Employee Rating

Great experience,nice dealership,and the issue I had with my car was handled with swift results More

by donr6
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2025

Silko Volkswagen of Easton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Silko Volkswagen of Easton. Thank you for contacting Silko Volkswagen of Easton!

August 24, 2025

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Employee Rating

Trey was very helpful walked out with a brand new car the same day didn’t take long thank you Trey I’m very pleased 😊 More

by Belias12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevon Hubbard

Aug 24, 2025

Silko Volkswagen of Easton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for contacting Silko Volkswagen of Easton!

August 18, 2025

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Employee Rating

Dealership was very clean right and accommodating. Bathrooms were clean. I was received promptly and explained what my service will be for the day. More

by ajt3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Silko Volkswagen of Easton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for contacting Silko Volkswagen of Easton!

August 14, 2025

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Employee Rating

I decided it was too hot outside and I was too lazy to install the Mud Guards on my new Taos,so I called in for an appointment. They had 1 available the same afternoon and it was completed in 1 hour flat. More

by GA1960BOSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abby Silverleib, Colin MacLeod

Aug 14, 2025

Silko Volkswagen of Easton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Silko Volkswagen of Easton, we look forward to having you as a valued customer for many years to come! Thank you for contacting Silko Volkswagen of Easton!

August 13, 2025

Dealership Rating
Employee Rating

They where very easy to work with and made the service of the vehicle easy to have done More

by KKJEEP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abby Silverleib, Billy Sim

Aug 13, 2025

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for contacting Silko Volkswagen of Easton!

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