Jeff Richard
Jeff Richard at Silko Volkswagen of Easton

Jeff Richard

Service Advisor

Silko Volkswagen of Easton

122 Liberty St
Brockton, MA 02301

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4.8
289 Reviews

Dealership Experience

4 yrs, 2 mos

4.8

289 Reviews

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289 Reviews of Jeff Richard

November 09, 2025

Dealership Rating
Employee Rating

The dealership went out of their way to make sure I was satisfied, including giving me a loner car for a few days. More

by PHILPERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2025

Silko Volkswagen of Easton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for contacting Silko Volkswagen of Easton!

October 17, 2025

Dealership Rating
Employee Rating

Jeff Richard’s kept me informed about the progress of the repairs to my car. When I came to pick up my car it was ready on time. Jeff explained the repairs that were done and what needed to be done. More

by Ginny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen of Easton. We look forward to having you as one of our valued customers for many more years to come! Thank you for contacting Silko Volkswagen of Easton!

October 14, 2025

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Very happy with the work done on my '96 Cabrio. Work was done timely. Staff is very professional and helpful with my questions. More

by TROBIT2886
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Silko Volkswagen of Easton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for contacting Silko Volkswagen of Easton!

September 29, 2025

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Employee Rating

Jeff greeted me in the service area to have my car serviced,he went through options available for my car. More

by donr6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 29, 2025

Silko Volkswagen of Easton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for contacting Silko Volkswagen of Easton!

September 25, 2025

Dealership Rating
Employee Rating

I wanted to be sure that I had new tires on a future road trip to Vermont to see my elderly father and family. I worked with the Silko Parts Department and the Silko Service Department to get four new Mic More

by Jonathan L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Sim, John Medeiros , Another Parts Customer Service Representative that ordered the tires.

Sep 25, 2025

Silko Volkswagen of Easton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Volkswagen of Easton! Thank you for contacting Silko Volkswagen of Easton!

September 23, 2025

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Employee Rating

Friendly, honest, hard working, explains everything that needs to be done. Will keep retuning for service More

by kellygiallella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Silko Volkswagen of Easton responded

Thank you for choosing Silko Volkswagen of Easton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for contacting Silko Volkswagen of Easton!

September 18, 2025

Dealership Rating
Employee Rating

I truly appreciate the customer service and professionalism by Jeff Richards. From the old location to the new bigger location, I always felt valued. More

by MARTINE.FLORESTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Silko Volkswagen of Easton responded

Thanks for sharing about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon! Thank you for contacting Silko Volkswagen of Easton!

September 11, 2025

Dealership Rating
Employee Rating

Beautiful brand new dealership that I had an oil change at. The service was quick and flawless. More

by BMONOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Silko Volkswagen of Easton responded

Thank you for choosing Silko Volkswagen of Easton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for contacting Silko Volkswagen of Easton!

August 25, 2025

Dealership Rating
Employee Rating

Great experience,nice dealership,and the issue I had with my car was handled with swift results More

by donr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Silko Volkswagen of Easton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Silko Volkswagen of Easton. Thank you for contacting Silko Volkswagen of Easton!

August 24, 2025

Dealership Rating
Employee Rating

Trey was very helpful walked out with a brand new car the same day didn’t take long thank you Trey I’m very pleased 😊 More

by Belias12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevon Hubbard

Aug 24, 2025

Silko Volkswagen of Easton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for contacting Silko Volkswagen of Easton!

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