Jeff Richard
Jeff Richard at Silko Volkswagen of Easton

Jeff Richard

Service Advisor

Silko Volkswagen of Easton

122 Liberty St
Brockton, MA 02301

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4.8
293 Reviews

Dealership Experience

4 yrs, 3 mos

4.8

293 Reviews

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293 Reviews of Jeff Richard

November 28, 2025

Dealership Rating
Employee Rating

Service there was amazing. I was able to get a rental car and get my car fixed in a time without too much trouble and I was able to go to work and carry on with my day. More

by MCRAE0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 28, 2025

Silko Volkswagen of Easton responded

Thanks for sharing your thoughts about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon! Thank you for contacting Silko Volkswagen of Easton!

November 21, 2025

Dealership Rating
Employee Rating

Had a fantastic sales experience with Al when trading my Taos for a 2026 Tiguan. His knowledge & professionalism coupled with a people-friendly & winning personality made this experience rather fun! Silko V More

by MrsSoares
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Jecrois

Nov 21, 2025

Silko Volkswagen of Easton responded

Thanks for sharing about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon! Thank you for contacting Silko Volkswagen of Easton!

November 14, 2025

Dealership Rating
Employee Rating

They were very diligent about keeping me updated. I also appreciated the car wash. Thank you More

by CKK5
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Service Time
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Recommend Dealer
Yes
Nov 16, 2025

Silko Volkswagen of Easton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Silko Volkswagen of Easton to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you for contacting Silko Volkswagen of Easton!

November 13, 2025

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Very polite. Very clean. Great service. Done in reasonable time. Would recommend this place to others. More

by JANISJ.YOUNG1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 13, 2025

Silko Volkswagen of Easton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Silko Volkswagen of Easton. Thank you for contacting Silko Volkswagen of Easton!

November 09, 2025

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The dealership went out of their way to make sure I was satisfied, including giving me a loner car for a few days. More

by PHILPERSON
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2025

Silko Volkswagen of Easton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for contacting Silko Volkswagen of Easton!

October 17, 2025

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Employee Rating

Jeff Richard’s kept me informed about the progress of the repairs to my car. When I came to pick up my car it was ready on time. Jeff explained the repairs that were done and what needed to be done. More

by Ginny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen of Easton. We look forward to having you as one of our valued customers for many more years to come! Thank you for contacting Silko Volkswagen of Easton!

October 14, 2025

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Employee Rating

Very happy with the work done on my '96 Cabrio. Work was done timely. Staff is very professional and helpful with my questions. More

by TROBIT2886
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2025

Silko Volkswagen of Easton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for contacting Silko Volkswagen of Easton!

September 29, 2025

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Employee Rating

Jeff greeted me in the service area to have my car serviced,he went through options available for my car. More

by donr6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 29, 2025

Silko Volkswagen of Easton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for contacting Silko Volkswagen of Easton!

September 25, 2025

Dealership Rating
Employee Rating

I wanted to be sure that I had new tires on a future road trip to Vermont to see my elderly father and family. I worked with the Silko Parts Department and the Silko Service Department to get four new Mic More

by Jonathan L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Sim, John Medeiros , Another Parts Customer Service Representative that ordered the tires.

Sep 25, 2025

Silko Volkswagen of Easton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Volkswagen of Easton! Thank you for contacting Silko Volkswagen of Easton!

September 23, 2025

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Employee Rating

Friendly, honest, hard working, explains everything that needs to be done. Will keep retuning for service More

by kellygiallella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Silko Volkswagen of Easton responded

Thank you for choosing Silko Volkswagen of Easton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for contacting Silko Volkswagen of Easton!

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