Jeff Roe
Jeff Roe at Serra Volkswagen

Jeff Roe

Operations

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.4
51 Reviews

Languages Spoken

English English

4.4

51 Reviews

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51 Reviews of Jeff Roe

October 23, 2025

Dealership Rating
Employee Rating

Very good people very friendly and fast amanda is the best service manager very welcoming More

by JAULT4040
Service Price Transparency
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Recommend Dealer
Yes

September 11, 2025

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The advisor did an outstanding service, I’m grateful that the business is fair and want to reschedule next year to get excellent oil change quality. More

by warrenlilly1986205
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Recommend Dealer
Yes

June 01, 2025

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I have never had what I can call an exceptional experience before, but this was absolutely exceptional. They go out of their way to look out for you. I’m not used to that at all. They were wonderfu More

by ouidaaboyd
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Coleman , Karen Ingram

May 27, 2025

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Service was very quick and helpful. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. More

by christianhill0016
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Recommend Dealer
Yes

May 26, 2025

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i love the service that i received from serra volkswagen and would be coming back again More

by malaijiajade
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Recommend Dealer
Yes

March 29, 2025

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The hours I waited for the car to be detailed off the lot only some spray was sprayed in there I wasted a lot of time sitting there thinking they were going to actually do detail shine up . They lied. More

by wendy4145
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Recommend Dealer
No

Other Employees Tagged: Payden Sewell, Jeff Coleman

Apr 01, 2025

Serra Volkswagen responded

We are unable to find any employees with the names that you provided (Payden Sewell and Jeff Coleman) except for Jeff Roe who is our IT Director and would have nothing to do with a vehicle detail. Please provide further information so that we may investigate this claim, as we strive for customer satisfaction and we would like to address this situation. Or you may call the manager, Dylan Taylor, at 205-856-2544. Thank you.

March 04, 2025

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Employee Rating

They are very reliable car and reasonable prices and I like how they work on the car anytime you need them very good people More

by renivacurry403
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Recommend Dealer
Yes

Other Employees Tagged: Jeremey Rutledge, Jeff Coleman

December 26, 2024

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Great workmanship, Great customer service, True professionals, Love the clean restrooms. Have to recommend Loved our experience! More

by milesdm77
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Recommend Dealer
Yes

December 04, 2024

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All personnel at Serra Volkswagen were caring, knowledgeable professionals. I would highly recommend Serra Volkswagen for car care and service. More

by ennis_t
Service Price Transparency
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Recommend Dealer
Yes

September 21, 2024

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Employee Rating

I’m always treated well! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! More

by ALL
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Recommend Dealer
Yes
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