Jeff Sanchez | Page 43

Even without an appointment I was treated professionally and quickly. Jeff listened to all of my concerns with the car and looked into everything. He explained in detail about everything I asked. and quickly. Jeff listened to all of my concerns with the car and looked into everything. He explained in detail about everything I asked. More

Report | Print

All work explained and performed in a reasonable time. Comfortable waiting room. Comfortable waiting room. More

Report | Print

Jeff’s customer support was the best part of my day.My Jeff’s customer support was the best part of my day. My day started the night before with a canceled flight home that left my wife an I in the airp Jeff’s customer support was the best part of my day. My day started the night before with a canceled flight home that left my wife an I in the airport overnight. The challenges continued when we got home to a dead car battery that derailed my day with two different AAA service visits to fix the issue at around 5:30 PM. I say all this not to expand my challenges, but to give insight to the day I was having when I showed up to service at 6:00 PM (after closing) to fix a broken door lock. Having every right to tell me the service department was closed and to come back tomorrow, Jeff Instead went out of his way to make sure my car was checked in for service and ensure we had a loaner car to make life easier. That act of kindness changed the course of my day and anchored my loyalty to MV Acura. Jeff- Thanks for being a great guy and looking after me! Best Regards, Colin More

Report | Print

Jeff is nice and acts quickly. The only drawback is the waiting time which is longer than we expected. It took almost 3hrs to get the oil change done. waiting time which is longer than we expected. It took almost 3hrs to get the oil change done. More

Report | Print

Only reason I will continue going to MV Acura is because of the amazing service department! Friendly, Efficient & Knowledgeable. Thanks so much for taking car of my cars of the amazing service department! Friendly, Efficient & Knowledgeable. Thanks so much for taking car of my cars More

Report | Print

I have been going to MV Acura for well over 35 years. The service has always been good. The mechanics haven’t always been great. I don’t have a lot of confidence in them anymore. service has always been good. The mechanics haven’t always been great. I don’t have a lot of confidence in them anymore. More

Report | Print

Great advisor always explaining everything in detail. Always greeting when I get there and always has the car on time when promised. Thank You Andy Always greeting when I get there and always has the car on time when promised. Thank You Andy More

Report | Print

I have to say that this dealership is one of the best I have ever had the pleasure of dealing with. Between the service and my service rep Jeff I cannot even begin to tell say what an amazing experience th have ever had the pleasure of dealing with. Between the service and my service rep Jeff I cannot even begin to tell say what an amazing experience that it is. I feel special when I bring my car in! It’s like visiting family! I will never purchase or service my car anywhere else! More

Report | Print

Everyone is always so attentive and helpful. The issue with my car was explained in detail and fixed in a timely manner with constant updates and communication throughout. Thank you so much!! with my car was explained in detail and fixed in a timely manner with constant updates and communication throughout. Thank you so much!! More

Report | Print

Very professional, but also welcoming. Jeff told me what work they would be doing and the cost, but that if they found additional work, he would keep me informed. He sent me an email and he called me for an work they would be doing and the cost, but that if they found additional work, he would keep me informed. He sent me an email and he called me for an update. I got another call and an email when my car was ready. The entire process was easy and comfortable. Thank you More

Report | Print