Jeff Sapp | Page 9

I had a great sales guy named Bailey. He was personable, patient & helpful. The process was fairly simple with a little negotiation. It took about 5 hours for the whole process which isn’ He was personable, patient & helpful. The process was fairly simple with a little negotiation. It took about 5 hours for the whole process which isn’t too bad. The communication between finance and sales was a little rocky and I felt slightly uncomfortable when the amount of down payment and monthly payment changed when I went to sign. I was very tired and almost didn’t say anything as I was in a hurry to get to work. But I’m glad I did. A quick phone call downstairs and Ana got it sorted out and fixed. Overall, I am extremely happy with the Subaru and look forward to doing business here again in the future! More

by Molly M Verified Customer Verified Customer

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Thank you, Brandon Tomes Subaru staff, for an extraordinary experience. I will recommend to friends and family. extraordinary experience. I will recommend to friends and family. More

by marcos10puga Verified Customer Verified Customer

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I cannot say enough good things about Brandon Tomes Subaru and my experience there. Our Salesperson, Desirae, was knowledgeable, friendly, and patient as we test drove three different cars. And she fo Subaru and my experience there. Our Salesperson, Desirae, was knowledgeable, friendly, and patient as we test drove three different cars. And she followed up the day after purchase to make sure everything was going well. It took some time to get to the actual purchase process, which was surprising since I paid cash. But once we started the process, Ana made it especially easy and did a great job walking me through the warranty information and purchase steps. And the value Subaru offers in terms of features on the car, free maintenance packages, and the overall experience, beats anything I have ever seen from any other automotive group. I will be a Subaru customer for life, and I will buy again from Brandon Tomes Subaru. More

by jasonvarnell Verified Customer Verified Customer

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My Subaru purchase experience was such a breeze the moment I drive to the dealership! Thanks to Keisha! she's superb! she accomodated me and my parents will all our inquiries! I love that she is so ha moment I drive to the dealership! Thanks to Keisha! she's superb! she accomodated me and my parents will all our inquiries! I love that she is so hands-own especially on explaining us about the car! It's rarely I see a people from dealership who knows completely about the the car and I'm so glad Keisha did. I also wanted to commend Jeff who treat us for lunch and accommodated us and gave us a good deal! Also, Ana in financial department who is very patient and straight forward on explaining to me about payments and such. Thank you so much Brandon Tomes Subaru! I will recommend this dealership to my friends! More

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Enjoyed the time spent talking on Subarus and their features. At end, felt like I was a part of their family. features. At end, felt like I was a part of their family. More

by SECRRO Verified Customer Verified Customer

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Wonderful experience from start to finish. The transaction was smooth and easy. Would highly recommend buying a car here. The transaction was smooth and easy. Would highly recommend buying a car here. More

by stephhp1981 Verified Customer Verified Customer

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While we encountered a few issues during our initial purchase, Brandon Thomas Subaru, along with our dedicated point of contact Jeff Sapp, diligently worked alongside us to swiftly resolve them. Their c purchase, Brandon Thomas Subaru, along with our dedicated point of contact Jeff Sapp, diligently worked alongside us to swiftly resolve them. Their consideration and patience were greatly appreciated. We are now eagerly anticipating years of enjoyment with our new Outback. More

by MICHAELRDILLON Verified Customer Verified Customer

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Everyone I dealt with was very friendly and answered all my questions - and then some! my questions - and then some! More

by kimj_harris Verified Customer Verified Customer

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Keisha should be running this place. ... She is why we kept coming back, and bought from her. ... She is why we kept coming back, and bought from her. More

by SCOTT Verified Customer Verified Customer

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Clay provided the best sales experience I have had when buying a new vehicle. The sale originally began with Bailey Reid, and he was awesome as well. I definitely, highly recommend Brandon Tomes Subaru of buying a new vehicle. The sale originally began with Bailey Reid, and he was awesome as well. I definitely, highly recommend Brandon Tomes Subaru of Mckinney. More

by snowman8429 Verified Customer Verified Customer

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