Jeff Schaerer
Jeff Schaerer at Washington Ford Inc.

Jeff Schaerer | Page 14

General Manager

Washington Ford Inc.

507 Washington Rd.
Washington, PA 15301

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4.7
271 Reviews

Dealership Experience

15 yrs, 10 mos

Industry Experience

22 yrs, 6 mos

4.7

271 Reviews

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271 Reviews of Jeff Schaerer

August 01, 2024

Dealership Rating
Employee Rating

Agent was on time and finished my updates quickly. Agent seemed to be very friendly. More

by EBASHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2024

Washington Ford Inc. responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 31, 2024

Dealership Rating
Employee Rating

Good Job. they got me in right away,and explained everything to me. and got me out fast.which was good. More

by DSWHEELER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Konick

Aug 02, 2024

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 31, 2024

Dealership Rating
Employee Rating

last time in oct. i got the works on my van. the service person left the dip stick up out of the tube. engine had oil all over it and all over the hood inside. came th More

by WHITEMANJ619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: n/a

Jul 31, 2024

Washington Ford Inc. responded

Hello James, Thank you for the feedback. My apologies for that happening in October of 2023. I'd like to discuss that further with you. Can you please give me a call at the dealership at your earliest convenience. I was glad to hear that your most recent visit (2 days ago) was a pleasant one, thanks JS. Jeff Schaerer General Manager Washington Ford (724) 223-5100

July 30, 2024

Dealership Rating
Employee Rating

Only complaint is cleanliness of vehicle. I didn't asked for much, but one of the items was could you ask them to detail the vehicle. When they brought the vehicle back, the same dirt, hair a More

by prnewell4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bojarsjki

Jul 31, 2024

Washington Ford Inc. responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call our General Manager, Jeff Schaerer, at (724) 223-5100 or jeff.schaerer@washingtonford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 30, 2024

Dealership Rating
Employee Rating

Agent was very pleasant and helpful. She explained and assured me that everything would be completed for inspection if needed. Service was fast and everyone couldn’t have be nicer. More

by LINDAANDJIMBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 29, 2024

Dealership Rating
Employee Rating

fast , professional ,and very curious ,they answered all of our questions. My wife and I are very satisfied with the total experiance More

by bradm3667
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2024

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2024

Dealership Rating
Employee Rating

Excellent salesman and knew the vehicle very well. Was not pushy and offered many suggestions as to what I was looking for. I would highly recommend them More

by mwilt3030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Washington Ford Inc. responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

July 27, 2024

Dealership Rating
Employee Rating

Quick easy process. Great service this time , same as it was years ago the first time I bought a vehicle there. Loving my new Bronco. More

by joettadenman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin

Jul 28, 2024

Washington Ford Inc. responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 25, 2024

Dealership Rating
Employee Rating

Communication and friendliness are great. My experiences there are always good and beneficial. Pricing is ok. More

by J.GERBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 23, 2024

Dealership Rating
Employee Rating

Car wasn’t ready by 3, had to get the next day that was disappointing More

by CHRISTINALUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2024

Washington Ford Inc. responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (724) 223-5100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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