Jeff Schmidt

Service advisors, listening to concerns and addressed issues with the vehicle. Would definitely recommend their service department issues with the vehicle. Would definitely recommend their service department More

by erikdhasselquist Verified Customer Verified Customer

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The team was very thorough. They spent the time answering questions and they were very knowledgeable. This is the second vehicle we’ve bought there and not our last. Thomas a They spent the time answering questions and they were very knowledgeable. This is the second vehicle we’ve bought there and not our last. Thomas and Austin were very helpful with the entire process, Dan was friendly and remembered me from earlier in the day. Jeff was great too! He kept us company while we waited and he had answers to whatever we asked. Thanks to all of you! More

by chris.duppler Verified Customer Verified Customer

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I have now purchased 2 vehicles from Walser and overall the experience was positive. This most recent purchase the salesman was great. The vehicle is great. I just have an issue with the trade in offer. I the experience was positive. This most recent purchase the salesman was great. The vehicle is great. I just have an issue with the trade in offer. I took a deal on 2 vehicles traded in. The day I picked up the new vehicle I had left the dealership with my new car and an hour later was texted that there was a mistake on my paperwork. I went back and learned there was a $17,000.00 mistake on my trade in offer. Not in my favor. A lot of apologies and a few vague offers to "compensate" me somehow later I paid the difference of SEVENTEEN THOUSAND DOLLARS!!! and sort of waited to see or hear what was offered. Nothing. It's been a couple of weeks. I doubt I'll hear anything more about it. And while the experience with the salesman and manger was good, I have a bit of a sour taste in my mouth about the deal. More

by janerick126 Verified Customer Verified Customer

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I enjoyed working with this dealership and their prompt responses when I asked questions. Sales person was great! responses when I asked questions. Sales person was great! More

by tammy42 Verified Customer Verified Customer

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We like not dealing with a finance person separately from the sales person. Jet was a great salesman. the sales person. Jet was a great salesman. More

by aesmesachs@hotmail.com Verified Customer Verified Customer

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The vehicle that I purchased at this dealership is everything that I hoped it would be. I am very happy with the vehicle. However, the process to get here was painful. I spent more than 6 hours at everything that I hoped it would be. I am very happy with the vehicle. However, the process to get here was painful. I spent more than 6 hours at the dealership the day of purchase and had to return to the dealership 2 additional times before my vehicle was ready to take home. After picking up my vehicle, I still needed to spend hours dealing with an OnStar issue and even today I am dealing with having my trade-in’s windshield being replaced. Overall the experience relied on me to get right vs. ownership from the dealership to resolve outstanding issues and manage the transaction and my overall experience. I owned my previous vehicle for 4 years and I have already spent at least twice as much time at the dealership and on the phone for my new vehiclethan I did over the entire time that I owned my previous vehicle. More

by tom.blaeser Verified Customer Verified Customer

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Worst communication. I had to go back multiple times and customer service was not priority. I understand a camera was ordered early August for one more item to fix but no I had to go back multiple times and customer service was not priority. I understand a camera was ordered early August for one more item to fix but nobody has called to say that camera is ready for install. More

by rxcortinas Verified Customer Verified Customer

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Great service. Super helpful and no hassle. Sales rep kept us in the loop with next steps. Super helpful and no hassle. Sales rep kept us in the loop with next steps. More

by brandon.jordt Verified Customer Verified Customer

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I knew exactly what car I wanted, and by luck, this dealership had it in stock. I jumped on the opportunity, but the incredible dealership experience made it even better. From the moment we walked into dealership had it in stock. I jumped on the opportunity, but the incredible dealership experience made it even better. From the moment we walked into the lobby, we were greeted with a warm welcome, snacks, and drinks. I traveled from out of state after speaking with Brett on the phone, and he was absolutely amazing. I requested and continued to work with him when we arrived at the lot. He is totally down-to-earth, which was a huge sigh of relief given the usual "car salesman" stereotypes. From the start, Brett completely understood what I was looking for. He was incredibly straightforward and honest; if he didn’t know an answer, he said so and immediately took the time to look it up. He anticipated my needs and ensured the entire experience was exactly what I wanted without me even having to ask. I highly recommend working with Brett! More

by bmusrey Verified Customer Verified Customer

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The experience was good, great staff, time spent was ok, always would like it faster, but overall not bad. always would like it faster, but overall not bad. More

by j.kruse Verified Customer Verified Customer

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