Jeff Schmidt

The whole sales team has been very helpful and accommodating. We had a unique situation because of our distance from the dealership but they have been fantastic trying to do what they can to make accommodating. We had a unique situation because of our distance from the dealership but they have been fantastic trying to do what they can to make things work for us. I would highly recommend Walser GMC in Bloomington. More

by tjsvge Verified Customer Verified Customer

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I was very happy with Justin and Morgan as my advisors. They help work with my warranty company to get my repairs covered and my car back in working order. All the techs they have here are very knowledgeab They help work with my warranty company to get my repairs covered and my car back in working order. All the techs they have here are very knowledgeable and help you to understand what is wrong and why it happened. More

by Vikinggirl81 Verified Customer Verified Customer

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Great, and excellent service department. Morgan Taylor, And Justin, I really appreciate thank you For great service Morgan Taylor, And Justin, I really appreciate thank you For great service More

by kalebburka57 Verified Customer Verified Customer

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Started texting with Tommy and explained what I was looking for and what my expectations were so that neither of us waisted each other’s time. He assured me that he’d be able to get what I wanted or re looking for and what my expectations were so that neither of us waisted each other’s time. He assured me that he’d be able to get what I wanted or real close. So when I arrived a couple days later he had the truck pulled up and ready, all the information ready so after I confirmed I wanted to move forward it was a breeze. I didn’t get exactly what I wanted number wise but very close just like he said. There were no surprises or any form of pushiness. From start to finish that day was roughly 3.5 hours and I was heading off in my new truck. The process was easy and very upfront. I will definitely recommend Walser to anyone looking for a new vehicle. More

by tom.brown82 Verified Customer Verified Customer

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Worked with Thomas Shipp from start to finish and can honestly say I feel like he was most concerned with getting me just what I needed. I like to ask alot of questions and Thomas seemed to have all the honestly say I feel like he was most concerned with getting me just what I needed. I like to ask alot of questions and Thomas seemed to have all the right answers. More

by xcbcm Verified Customer Verified Customer

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This is A nice clean dealership with friendly people. would recommend this dealership to others. Have a great day. would recommend this dealership to others. Have a great day. More

by whitepenny1959 Verified Customer Verified Customer

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Everyone is so nice. Had great conversations with nate while I purchased my buick enclave! Had great conversations with nate while I purchased my buick enclave! More

by sexywrencher Verified Customer Verified Customer

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My family had a great experience at Walser. We were able to get the truck we wanted and the entire Walser team was very helpful. We were able to get the truck we wanted and the entire Walser team was very helpful. More

by BARTLETT126 Verified Customer Verified Customer

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Fast and friendly service. Was greeted with a smile and check in right at my scheduled appointment. The work was done faster than expected. The service tech provided good su Was greeted with a smile and check in right at my scheduled appointment. The work was done faster than expected. The service tech provided good suggestions for my next visit to keep my truck in top condition. More

by Tombadon Verified Customer Verified Customer

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I recently purchased a used 2024 Silverado EV from Walser Buick GMC and unfortunately the experience so far has been very disappointing. I originally went in to purchase a 2024 Sierra EV that had sold the Buick GMC and unfortunately the experience so far has been very disappointing. I originally went in to purchase a 2024 Sierra EV that had sold the night before. I was then shown the Silverado EV instead and decided to move forward with that purchase. Within a few days of ownership, I asked the dealership about updating the infotainment software and was told they couldn’t do it because the vehicle is a Chevy. Since they had just sold me the truck but couldn’t perform basic EV-related service on it, I ended up canceling the WalserCare warranty I had purchased. About a week after buying the truck, it threw multiple serious warnings including Motor Control System fault, AWD unavailable, service traction control, and service electronic stability control. The vehicle became speed-limited and effectively undriveable, so it had to be towed. GM Roadside assistance informed me the tow would only be covered under warranty if the vehicle was taken to a Chevrolet dealer, so it ultimately had to be sent elsewhere for service. Between being sold a vehicle that couldn’t be serviced at the selling dealership, the confusion around support, and experiencing a major drivetrain issue almost immediately after purchase, the overall experience has been extremely frustrating and has been a very disappointing start to ownership. More

by Alex Verified Customer Verified Customer

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