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Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
1,061 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 10, 2026
I purchased a Kia Soul in 2024.
A year later the engine blew. Serpentini held the warranty. They refused to let the Kia dealer do repairs. They kept my car from December through Ju
More
by Cabbagekitty
Employees Worked With
Jim Setele, Ryan McDermott, Charles Fisher
September 10, 2026
worked with Rosel Hurley, who was very courteous and
professional. He worked though all my concerns .
More
by Black.eddie
Employees Worked With
Rosel Hurley
August 31, 2026
I purchased a used Dodge Durango from Serpentini
Chevrolet on July 18. Just one month later, on August 18, and after only 500 miles of driving, the Hemi engine suffered a catastrophic failure. The v
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by Chris0282
Employees Worked With
Carla Clayton
Dealership Inventory (418 Vehicles)
2020 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
