Jeff Silvers

Jeff Silvers was the person I worked with and he was extremely rude and curt. He cut me off while speaking, told me I was wrong when I tried to explain a situation involving one of the sales staff, repe extremely rude and curt. He cut me off while speaking, told me I was wrong when I tried to explain a situation involving one of the sales staff, repeated my words back to me in a mocking manner and then left my car sitting completed for 20 minutes. When I was finally called to the window, I waited another 10 because he wasn’t there. I purchased my car from Dwight and he is fantastic and I highly recommend working with him, but I will not be going back for service. More

by JASON.VAUGHAN2 Verified Customer Verified Customer

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Failed to tell me I needed my tires changed so i had to find out when I went to service my car find out when I went to service my car More

by chichi.nwaogwugwu Verified Customer Verified Customer

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Jeff Silvers and Zach Claybrooks do a great job providing of outstanding customer service. Roger Hyde of outstanding customer service. Roger Hyde More

by HYDE01RF Verified Customer Verified Customer

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Staff was courteous and waiting room was nice and clean. I feel the effect of the oil change, wheel balancing and alignment. I feel the effect of the oil change, wheel balancing and alignment. More

by ZIK Verified Customer Verified Customer

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Brought my car in for service, was charged a $90 diagnostic fee only to be told there was nothing wrong with the vehicle. Brought it in a second time because I continued to receive alerts and was ag diagnostic fee only to be told there was nothing wrong with the vehicle. Brought it in a second time because I continued to receive alerts and was again told there was nothing wrong. So, I took the vehicle to another dealership in the area and turns out there is a significant issue with the electrical system that was easily found within an hour of servicing my vehicle. I will never return to Cobb Toyota. More

by E234 Verified Customer Verified Customer

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I've found Cobb County Toyota to be consistently competent over the last 23 years since first taking my 2002 Toyota Camry XLE V6 to them for service. I would add that they are all VERY busy, In t competent over the last 23 years since first taking my 2002 Toyota Camry XLE V6 to them for service. I would add that they are all VERY busy, In today's environment, It is difficult to get to know people there personally. Also communication is a weak point. The good service writers leave a 4:00 on the dot. Forget speaking with them after 4:00 pm. Also, they are gone during the lunch hour. To get a return of call from them is near impossible. The rental car I got from them, which I paid for, was dirty. Also, it flashed "maintenance required" the whole time. I expected better!!! More

by restarks Verified Customer Verified Customer

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Very attentive and fast. Always take good care of me and my vehicle. Thanks cobb county toyota Always take good care of me and my vehicle. Thanks cobb county toyota More

by Cheesecakecharley4906 Verified Customer Verified Customer

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Dealership performed recall on air bags and greasy hand & finger prints were left on my headliner and curtain panels finger prints were left on my headliner and curtain panels More

by derrekstevens Verified Customer Verified Customer

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Jeff always takes care of my needs. This was my 200K mile service and I trust no one else to help me take care of my 4Runner. This was my 200K mile service and I trust no one else to help me take care of my 4Runner. More

by parrott1627 Verified Customer Verified Customer

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I feel like I am getting great service. The servicemen tell me ahead of time what needs to be done and the cost. The servicemen tell me ahead of time what needs to be done and the cost. More

by LUTZ2032 Verified Customer Verified Customer

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