Jeff Tischner | Page 14

West Metro is the GOLD STANDARD for sales and service. Members of my immediate and extended family and I have purchased our vehicles for well over 20 years exclusively from LLoyd Hemenway and West Metro. T Members of my immediate and extended family and I have purchased our vehicles for well over 20 years exclusively from LLoyd Hemenway and West Metro. There's only one reason for our enduring loyalty: the personal attention to providing the best service and the greatest value that is the hallmark of Lloyd and the incredible team he has assembled who share his commitment to customer service at every level. There is no high pressure sell at West Metro. Recently, I called Lloyd about purchasing a new 2018 vehicle but wanted it in a special color. He informed me that it couldn't be ordered that way, but suggested I would get a better value by getting a 2017 model lease return with low miles at a depreciated cost and then having it custom painted. I had some challenging specific vehicle option requirements, but Lloyd was able to find the vehicle that fit my request. Although West Metro had never done this kind of customization, Lloyd was excited and enthusiastic about helping me create the exact vehicle I wanted. He discussed candidly what the process would entail, figured out how to accomplish the customization while protecting the vehicle warranty, lined up the best professional resources needed, and coordinated and personally managed the project from start to finish. Lloyd personally presented me with my dream car. It's absolutely stunning and I couldn't be more pleased. Jeff who is the It guru - which I am not - got me functional on all the digital electronics before I left the premises. Thanks so much, guys! Everywhere I go people compliment me on the beautiful and unusual color of my Buick Enclave! Did I mention I love it!? And thanks to Lloyd and West Metro, I'm driving the only one on the planet! More

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Best Car Buying Experience In the past I have hated dealing with salespeople! They either don't listen to your needs or they try to up-sell you on stuff you don't want or can af In the past I have hated dealing with salespeople! They either don't listen to your needs or they try to up-sell you on stuff you don't want or can afford. I needed a new car and was recommended Jeff. I made an appointment and he made the whole process fast and easy. I already had the car picked out. I just needed to give it a test drive. I came in the next day to sign paperwork and was in and out in about 30 minutes and I got top dollar on my trade. Before I traded it, this was the only place my Buick had ever been serviced. I usually deal with Jamie and Amanda in the service department and they are great too! Would recommend West Metro! More

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A good purchasing experience. All who I delt with were through, knowledgeable, and very accommodating. They made my vehicle choice easier, and my buying experience as good as I ha All who I delt with were through, knowledgeable, and very accommodating. They made my vehicle choice easier, and my buying experience as good as I had hoped it would be. I recommend this dealership to all in the Monticello and surrounding area. More

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THANK YOU Thank You Jeff Tischner, Lloyd Hemenway and James Meyers for all the help you provided me be able to get my first new car. They worked endlessly? to g Thank You Jeff Tischner, Lloyd Hemenway and James Meyers for all the help you provided me be able to get my first new car. They worked endlessly? to get me financing for my brand new GMC Acadia. West Metro totally a class act! More

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2nd car bought here!!! Oh my seriously if you need a car come to get West Metro Buick GMC. This is my 2nd car bought here. We we referred in by a friend and did not know wha Oh my seriously if you need a car come to get West Metro Buick GMC. This is my 2nd car bought here. We we referred in by a friend and did not know what to expect. What a fun experience. Jared Nebel and Jeff Tischner made the experience fun with no hassle. Without a doubt this is great place to do business. Jamie in service rocks and the whole crew is super cool. More

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Super great guys & experience This is the second time we have bought from Monticello-West Metro GMC, and the experience is great!!! The service dept is one of the best we have expe This is the second time we have bought from Monticello-West Metro GMC, and the experience is great!!! The service dept is one of the best we have experienced with recalls on the former truck :) More

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Lemon car I bought 2007 grand prix with 96,000 ..Need work first week.. Steering shaft..Then motor mounts..Tired rod ends..Rear cambers..2 alingments...no coola I bought 2007 grand prix with 96,000 ..Need work first week.. Steering shaft..Then motor mounts..Tired rod ends..Rear cambers..2 alingments...no coolant in car ,,no heat... Still need work ..Car was never inspected ..Just at sells auto your employee said.. not by a good machanic obviously!!,i Keep bring car.back to be fixed .an only had over a month.still needs work ..when I bought it it was $6800 but said had to charge me more .$7600 or couldn't finance it ,wht a lie...Never got Carfax thank you 763-482-0251 More

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New car purchase Sales people were great. The add ons where installed quickly and the car was ready when promised. Took time to go through the how to do things on the Sales people were great. The add ons where installed quickly and the car was ready when promised. Took time to go through the how to do things on the new vechical. More

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Awesome Great experience. No hassle. Loved it. Everybody was friendly and courteous. Offered refreshments, very nice. Show room was nice and bright, also clea Great experience. No hassle. Loved it. Everybody was friendly and courteous. Offered refreshments, very nice. Show room was nice and bright, also clean. Loved it. More

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Best Dealership in the Minneapolis/St. Paul area! Just purchased my fifth vehicle from this dealership. Best around! Always give me a great deal and the staff is second to none. I NEVER leave West Just purchased my fifth vehicle from this dealership. Best around! Always give me a great deal and the staff is second to none. I NEVER leave West Metro thinking I could have got a better deal somewhere else. I've purchased new, used and most recently leased. Extremely happy! More

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