Jeff Turner | Page 3

The best is sales and service. Since moving to Iowa in 2001. I looked for a place to service my Ford's. Coming from St. Louis the dealers were more expansive the a local shop's. Thi Since moving to Iowa in 2001. I looked for a place to service my Ford's. Coming from St. Louis the dealers were more expansive the a local shop's. This is not true with Charles Gabus Ford at least with the local shops I tried. Not only is their shop excellent to deal with but they got the work done when they said they would and no surprises. They worked with me when my funds weren't as good as they should have been and did the work that just needed to get done at that time. Now on to the sale department. I have bought 6 vehicles from them dealing only with 1 salesman and that is Jeff Turner. He listen to what I said I would like and did not try and up-sell me to another vehicle. But he made suggestion when I was looking at a fairly new used vehicle but was able to get me into a brand new vehicle same model for the same price. They are not their just for the sales but to make a long term relationship, which they have with me. Wish I could select all three reasons for a visit because this covers all three selections. More

Report | Print

Great experience Jeff was very knowledgeable and friendly. He didn't pressure us, and he is definitely good at what he does! I recommend anyone to this dealership! Jeff was very knowledgeable and friendly. He didn't pressure us, and he is definitely good at what he does! I recommend anyone to this dealership! More

Report | Print

Once again, our vehicle needs were met by Charles Gabus and Jeff Turner. We are always very satisfied with the selection of vehicles and the knowledge of everyone involved with our purchases. Jeff is a del and Jeff Turner. We are always very satisfied with the selection of vehicles and the knowledge of everyone involved with our purchases. Jeff is a delight to work with and always treats us like family. And rightly so, as we're a part of the Ford 'family', and have been for years. From the minute we walk in to look, talk, and discuss our needs and purchase to visiting with the finance deptartment to going over the features of our new vehicle...it's always a pleasurable experience with all questions and concerns answered before we leave. And we always know Jeff and the entire staff will be there if any future needs or questions arise. Thanks again to all. More

Report | Print

I appreciated that Jeff realized immediately that I had done my research and didn't insult me with low-ball quotes. I was looking for a straight-shooter and found it in Jeff. I would have walked out if I h done my research and didn't insult me with low-ball quotes. I was looking for a straight-shooter and found it in Jeff. I would have walked out if I had experienced what many people think of as a "typical car buying" process. While my experiences with Jeff were very good, I do have to point out that Ford Motor Co. could do a much better job of keeping customers informed when ordering a new vehicle. My new F-150 took nine and a half weeks to arrive and Jeff had trouble getting me any firm updates on the progress of the process. In this day and age, I would think Ford would want to do it's best to keep a new buyer informed and excited as they go through the building and delivery of their ordered to spec vehicle. I would suggest sending out text messages at different stages of the cycle so the buyer feels informed and engaged during the long wait. While I love my new truck and it was worth the wait, I think Ford could certainly improve the overall expereince for someone ordering a new car or truck. More

Report | Print

3rd new vehicle purchased with the help of Jeff Turner. I generally am a pain in the butt for him and really make him work for his commission. He makes this painful experience a little less stressful. Wi I generally am a pain in the butt for him and really make him work for his commission. He makes this painful experience a little less stressful. Will be a customer for Jeff Turner as long as Jeff Turner is selling vehicles. More

Report | Print

This is our 3rd car from Charles Gabus Ford. The second one we have purchased with help from Jeff Turner. Jeff always asks the right questions to get the right fit of car for our family needs. He helped u one we have purchased with help from Jeff Turner. Jeff always asks the right questions to get the right fit of car for our family needs. He helped us clarify what we're looking for in a new car. We drove all the other brands of SUV and we always return to Ford, Gabus and Jeff! We feel we got a good deal and we're always treated fairly. Jeff's sense of humor makes our time with him fun. His knowledge of Fords and their technology made us feel comfortable with the choice we made in buying our 2013 Escape. Always, a wonderful experience! More

Report | Print

The honesty and patience. This was our first new car purchase and Jeff took all the time we needed and went on other dealers web sites to view their inventory and prices. We felt very assured we made th purchase and Jeff took all the time we needed and went on other dealers web sites to view their inventory and prices. We felt very assured we made the correct choice. The tech that explained how the car operates was very kind and patient. I recommend Charles Gabus to anyone who is looking for a car purchase. I have co-workers who bought their car from Charles Gabus and had a great experience as well. More

Report | Print

I enjoyed working with Marde and Jeff, Marde spent a lot of time making sure I got the vehicle that would serve my needs best. I really appreciate the friendly and patient attitude that both Marde and Jeff of time making sure I got the vehicle that would serve my needs best. I really appreciate the friendly and patient attitude that both Marde and Jeff demonstrated. Jeff did a great job explaining all the features of my new vehicle. Great job!! More

Report | Print

I have been dealing with Jeff Turner and Charles Gabus for 9 years now. My family has purchased 9 different vehicles both new and used. Charles Gabus has always given us the best Customer Service, price for 9 years now. My family has purchased 9 different vehicles both new and used. Charles Gabus has always given us the best Customer Service, price and service! More

Report | Print

Jeff listened to my requirements. Made me feel like I was part of the family. He took the time I needed to make a decision that was fi.financially sound for me. He tried to get me into a new truck. But after part of the family. He took the time I needed to make a decision that was fi.financially sound for me. He tried to get me into a new truck. But after checking on my insurance it was decided to go with a 2 year old truck. More

Report | Print