"Can no longer recommend at all. "
This is an awesome dealership. Everyone on the staff and management team went out of their way to introduce themselves and make sure that I was comfortable.
Working Peter Brown and Zach Germain was hands-down the best car buying experience I've had to date.
I strongly recommend Infiniti of Easton.
Update - October 2018 -
Service experience with Infiniti of Easton has been deplorable. They've damaged my vehicle several times now. They acknowledge it but fail to act with any sense of urgency. It took escalation to Jeff Wright, the GM to resolve one issue which lingered for nearly two months.
Upon finally getting my vehicle returned they wanted to charge for $156 for labor to spray compressed air in a clogged drain which had been previously cleaned and "repaired" by the dealership. Thankfully they conceded that I should not be charged. My question is how long does it take to build a relationship with a customer, gain their trust and earn their money? I can tell you exactly how long it takes to lose it.
I won't be going back to the service department. The sales department may still be the awesome experience I had originally, I won't know, the service department lit that opportunity on fire and let it burn.
We bought a used Infinity QX60 3 months ago. We bought it on line and the salesman told us it had never been wrecked and that it had a clean Carfax. We never saw the report, now we find out it has been in an accident and dealer wont do anything about it.WOULD NEVER RECCOMEND THEM OR BUY FROM THEM AGAIN. LIARS!
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