Jeffery Hirtler

The vehicle was towed to the dealer on a Thursday. The next day the service manager called me and said they found out the problem and it would be repaired on Monday. I picked up the car on Monday and The next day the service manager called me and said they found out the problem and it would be repaired on Monday. I picked up the car on Monday and the problem was taken care of. More

Report | Print

Quick and helpful team. Thanks Princeton Mercedes Benz. It was an emergency situation. Completed in 2 days. Thanks Princeton Mercedes Benz. It was an emergency situation. Completed in 2 days. More

Report | Print

I had an emergency while out of state and they were able to accommodate me. Very grateful for the treatment I received. to accommodate me. Very grateful for the treatment I received. More

Report | Print

Excellent service! Jeff kept me informed throughout the process. The experience was smooth and hassle-free which is what you want from a service visit. Jeff kept me informed throughout the process. The experience was smooth and hassle-free which is what you want from a service visit. More

Report | Print

Excellent communication and followup. I felt very comfortable with the diagnoses, explanation and the service. I felt very comfortable with the diagnoses, explanation and the service. More

Report | Print

My Service Advisor is always attentive and provides solid information and recommendation for my vehicle. information and recommendation for my vehicle. More

Report | Print

Excellent customer service from the time I made my car appointment to the time the car was fixed. I loved how they kept me informed using the digital vehicle inspection video of the diagnosis. The staff i appointment to the time the car was fixed. I loved how they kept me informed using the digital vehicle inspection video of the diagnosis. The staff is very pleasant and the service was fast. More

Report | Print

Everything from scheduling through service, receiving a loaner car and final pickup was very efficient and capable. loaner car and final pickup was very efficient and capable. More

Report | Print

My wife and I both drive a Mercedes Benz vehicle and Jeff Hirlter has been our service advisor since we purchased our cars. We are completely satisfied with Jeff as our service advisor. Hirlter has been our service advisor since we purchased our cars. We are completely satisfied with Jeff as our service advisor. More

Report | Print

Mercedes-Benz of Princeton is top notch! They have exceptional Sales and Service Departments with outstanding personnel. I recently purchased my third vehicle from this wonderful dealershi They have exceptional Sales and Service Departments with outstanding personnel. I recently purchased my third vehicle from this wonderful dealership and highly recommend their customer-centric, transparent, and high integrity environment. An absolute pleasure to work with! More

Report | Print