Jeffery Hirtler
Jeffery Hirtler at Mercedes-Benz of Princeton

Jeffery Hirtler

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
459 Reviews
5.0

459 Reviews

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459 Reviews of Jeffery Hirtler

September 30, 2026

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Employee Rating

Service was scheduled promptly, parts were ordered and arrived on time and repair was effected without delay. I was satisfied with the repair and the staff was respectful, courteous and processed all pa More

by nnoluka75
Service Price Transparency
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Recommend Dealer
Yes

September 28, 2026

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The service advisor Jeff was vet detailed in explaining scrutiny to ensure I understood all that they would do to get my car ready. The process was simple and hassle-free More

by Nick
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Recommend Dealer
Yes
Sep 28, 2026

Mercedes-Benz of Princeton responded

Thank you for your wonderful review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 22, 2026

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All was fine with my experience. I wanted to get my car back the same day and they came through for me. I like the itemized list of what was done. Very happy and feel it's worth it t More

by Priscilla4
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Service Time
Recommend Dealer
Yes
Sep 23, 2026

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an wonderful week!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 20, 2026

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Jeff Hirtler ofMB of Princeton was fantastic. I was seen right on time and the work was done quickly as promised. All my questions were answered to my satisfaction and my car was returned washe More

by Jeff S.
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Recommend Dealer
Yes
Sep 23, 2026

Mercedes-Benz of Princeton responded

Thank you for your outstanding A+ review of our service team! We’re thrilled to hear you’re enjoying your Mercedes-Benz, and we truly appreciate your business. We look forward to welcoming you back again soon! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

September 15, 2026

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Jeff was very helpful and got us out of there as quickly as possible. We are always pleased to with the service More

by debhend7
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Recommend Dealer
Yes
Sep 23, 2026

Mercedes-Benz of Princeton responded

Outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 30, 2026

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Great dealership and excellent staff. Arno Orsini is arguably the best new car salesman in New Jersey. Arno provides excellent white glove service. He gets all the paperwork done before y More

by marwanchouha
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini, Robert John Lisi

Aug 31, 2026

Mercedes-Benz of Princeton responded

Thanks for your perfect A + review for Arno, Robert, Jeff and our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 23, 2026

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Very courteous and professional. Kept in constant contact. Above all explained all options throughout process. More

by BrianG
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Recommend Dealer
Yes
Aug 25, 2026

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 22, 2026

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My service advisor, Jeff H. , has always been thorough, honest and incredibly helpful in navigating the maintenance and repair needs of my Mercedes vehicles. He is the reason th More

by George B.
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Recommend Dealer
Yes
Aug 25, 2026

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 12, 2026

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Employee Rating

My company & I have used Princeton Mercedes on various repairs. Jeff has been straight forward, prompt & courteous. Always a pleasure to deal with More

by Carlos
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2026

Mercedes-Benz of Princeton responded

Thank you for the super star service review for Jeffery!!! Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

August 11, 2026

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Employee Rating

Had my car serviced at Mercedes-Benz last week, and I had a great experience. The ladies at the service check-in were very pleasant, friendly, and helpful. Jeff from Sales was also extremely attentive and kn More

by Cristalina812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Mercedes-Benz of Princeton responded

We’re truly delighted to hear your Mercedes-Benz is back on the road where it belongs. Thank you for taking the time to share such a thoughtful review for Jeffery—it means a great deal to all of us. Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

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