Jeffery Hirtler

Very courteous and professional. Kept in constant contact. Above all explained all options throughout process. Kept in constant contact. Above all explained all options throughout process. More

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My service advisor, Jeff H. , has always been thorough, honest and incredibly helpful in navigating the maintenance and repair needs of my Mercedes vehicles. He is the reason th , has always been thorough, honest and incredibly helpful in navigating the maintenance and repair needs of my Mercedes vehicles. He is the reason that I continue to go back to Mercedes of Princeton for all of my service needs even though I live 30 miles away from the dealership and work 45 miles away from the dealership. More

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My company & I have used Princeton Mercedes on various repairs. Jeff has been straight forward, prompt & courteous. Always a pleasure to deal with repairs. Jeff has been straight forward, prompt & courteous. Always a pleasure to deal with More

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Had my car serviced at Mercedes-Benz last week, and I had a great experience. The ladies at the service check-in were very pleasant, friendly, and helpful. Jeff from Sales was also extremely attentive and kn a great experience. The ladies at the service check-in were very pleasant, friendly, and helpful. Jeff from Sales was also extremely attentive and knowledgeable, and he made the experience even better. I really appreciate the excellent customer service and would definitely recommend Mercedes-Benz to my friends and family! More

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This is a great dealership, you get great service, and an all around great experience! I would surely recommend them! all around great experience! I would surely recommend them! More

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Our GLE had a problem with the engine. Princeton MB fixed it under extended warranty for free. They were very good about it Princeton MB fixed it under extended warranty for free. They were very good about it More

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The vehicle was towed to the dealer on a Thursday. The next day the service manager called me and said they found out the problem and it would be repaired on Monday. I picked up the car on Monday and The next day the service manager called me and said they found out the problem and it would be repaired on Monday. I picked up the car on Monday and the problem was taken care of. More

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Quick and helpful team. Thanks Princeton Mercedes Benz. It was an emergency situation. Completed in 2 days. Thanks Princeton Mercedes Benz. It was an emergency situation. Completed in 2 days. More

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I had an emergency while out of state and they were able to accommodate me. Very grateful for the treatment I received. to accommodate me. Very grateful for the treatment I received. More

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Excellent service! Jeff kept me informed throughout the process. The experience was smooth and hassle-free which is what you want from a service visit. Jeff kept me informed throughout the process. The experience was smooth and hassle-free which is what you want from a service visit. More

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