Jeffery Tolsma | Page 6

Watch out for built-in costs you do NOT need! They preach about full disclosure in Washington state auto sales but this did not happen! After reaching out and making even MORE promises, they failed to keep about full disclosure in Washington state auto sales but this did not happen! After reaching out and making even MORE promises, they failed to keep those, as well! I guess the sales manager, who was constantly bragging about his Cadillac, must've already bought his plane tix to Bermuda with the money he made off of me... More

by YaYa Verified Customer Verified Customer

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Quick. Friendly. Responsive. Customer service and Sales always top notch. Things don’t always go right. But the follow thru if they don’t are perfect always top notch. Things don’t always go right. But the follow thru if they don’t are perfect More

by SDYKES9448 Verified Customer Verified Customer

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I am happy with the outcome. I feel like Jake went out of his way to pass along information when it became available and ready my truck once it arrived on the lot. The overall experience could have been much his way to pass along information when it became available and ready my truck once it arrived on the lot. The overall experience could have been much better if Chevrolet could provide accurate delivery information to the dealership and customer. If i could change this process it would be to keep my trade in until the new truck arrived. it created a huge hardship borrowing from friends and even renting a car for 3 days. I feel like I got pressured into turning in my trade and finalizing the paperwork in order to ensure the truck wasn't sold to someone else. Chevrolet needs to do a better job of prioritizing and updating delivery. There is no reason why it should take 2-3 weeks to deliver a truck. even with unexpected delays there is no excuse in this day and age to not have any predictable idea when customers can expect delivery. More

by travis.s.sears Verified Customer Verified Customer

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My husband and I would highly recommend Northwest Chevy . Everyone who works there was very helpful , polite and did everything they could to get us the best deal possible ! :) Everyone who works there was very helpful , polite and did everything they could to get us the best deal possible ! :) More

by nikkideraado Verified Customer Verified Customer

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I love my Truck, thank you for making it happen during these COVID Days. I'll be back to get it serviced and maintained reguliarly. these COVID Days. I'll be back to get it serviced and maintained reguliarly. More

by alsum5 Verified Customer Verified Customer

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Great place to find a car your looking for and great prices . Everyone is so friendly, kind it feels like being at home. We recommend this place to everyone. prices . Everyone is so friendly, kind it feels like being at home. We recommend this place to everyone. More

by Jessica & Enrique Garcia Verified Customer Verified Customer

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Thanks gents! Great car, got me out of a pinch. I’d definitely buy a car there again but not for many years - no offense. definitely buy a car there again but not for many years - no offense. More

by lindekugel76 Verified Customer Verified Customer

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Personable people in the service department. Changed oil, washed and cleaned my car and mentioned items I made need to watch out for in my 2006 Malibu. The dealership is clean, friendly and employees s oil, washed and cleaned my car and mentioned items I made need to watch out for in my 2006 Malibu. The dealership is clean, friendly and employees seemed to like their job! It shows in the way customers are treated. Highly recommend. More

by DIABRU.DIANE Verified Customer Verified Customer

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Johnny B and the whole team at NW Chevy made it easy to buy an awesome truck, I couldn’t be happier with my experience. buy an awesome truck, I couldn’t be happier with my experience. More

by mgstyrk Verified Customer Verified Customer

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The most best dealership in Northwest recommend to anybody they take care of their customers like a family I will read 10 out of 10 recommend to every person to go out there and purchase used or new v anybody they take care of their customers like a family I will read 10 out of 10 recommend to every person to go out there and purchase used or new vehicle those guys will take care of you day or night thanks a lot and gods blessings More

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