I love my current Lexus, bought and serviced entirely at
this dealership. However, I was interested in seeing a newer version of the same model, which Darcars Lexus had as a certified pre-owned. I recently
this dealership. However, I was interested in seeing a newer version of the same model, which Darcars Lexus had as a certified pre-owned. I recently had the opportunity to meet with
Stephen Goyburu who was knowledgeable, friendly, patient and all around a pleasure to work with. Although I am not ready to make a change now, I will be back when I am, and wouldn't hesitate to refer Stephen to family and friends.
I do feel it takes a village for a superb dealership, and this dealership has, in my opinion, nailed it with friendly, helpful staff, from the receptionists to the Service Department which is top notch (thank you Jeff Castaneda and Justin Archilla for many years of excellent customer service), and the service technicians and other people working behind the scenes. Please keep up the good work and thank you!
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by Teri L.
Other Employees Tagged:
Justin Archilla, Stephen Goyburu
Jul 22, 2022 -
DARCARS Lexus of Greenwich responded
Teri, thank you for the great review! We are so glad to hear that you had such a successful and informative experience working with Stephen, Jeff, Justin, and the DARCARS Lexus of Greenwich team. Drive safely, and we are looking forward to seeing you back again down the road!
I would like to comment on how helpful and accommodating
Stephen has been. I have been in to ask him for help with “dashboard “ issues twice, he greets you with a smile and addresses the issue.
Stephen has been. I have been in to ask him for help with “dashboard “ issues twice, he greets you with a smile and addresses the issue.
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by jheusser20
Jun 09, 2022 -
DARCARS Lexus of Greenwich responded
Thank you for this review! We strive to deliver accommodating service for our guests, and it means a lot to hear that this was reflected in your time working with Stephen. We will be sure to pass on the kind words to him. Safe travels, and we hope to see you back at DARCARS Lexus of Greenwich!
Brought car in for service…150k miles bought
elsewhere…courtesy and great care…best lexus in new england
elsewhere…courtesy and great care…best lexus in new england
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by NoOnesBusiness
May 09, 2022 -
DARCARS Lexus of Greenwich responded
Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the DARCARS Lexus of Greenwich team. Drive safely, and we hope to see you back!
Stopped by for a technical question and help.
Jeff was very willing to help and answered all my questions. Always a pleasure visiting Darcars Lexus of Greenwich.
Jeff was very willing to help and answered all my questions. Always a pleasure visiting Darcars Lexus of Greenwich.
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by Jamie
May 02, 2022 -
DARCARS Lexus of Greenwich responded
Jamie, thank you for the glowing review! We are so glad to hear that you had a successful service experience working with Jeff and the DARCARS Lexus of Greenwich team. Drive safely, and we hope to see you back again down the road!
Service at Darcars Lexus of Greenwich is always a
pleasure. Always reliable and efficient. Jeff and the whole team make it a pleasure.
pleasure. Always reliable and efficient. Jeff and the whole team make it a pleasure.
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by JCASTA
Apr 29, 2022 -
DARCARS Lexus of Greenwich responded
Thank you for your confidence in Jeff and the team! We are happy to have you as a returning DARCARS Lexus of Greenwich customer and we look forward to welcoming you back for your next visit.
Darcars Lexus of Greenwich service is top notch.
Jeff in service is the best at his job. Never have to worry about anything. Keep up the top notch service.
Jeff in service is the best at his job. Never have to worry about anything. Keep up the top notch service.
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by joshuacannata
Apr 28, 2022 -
DARCARS Lexus of Greenwich responded
Jeff is certainly one of the best in the business and we are thrilled to see that you've had the chance to work with him, Joshua! Thanks for supporting DARCARS Lexus of Greenwich. Drive safe and we'll see you next time!
The service at darcars Lexus of Greenwich is great.
Jeff takes care of my service and I always feel like I’m in great hands. Keep up the great work.
Jeff takes care of my service and I always feel like I’m in great hands. Keep up the great work.
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by Chris
Apr 15, 2022 -
DARCARS Lexus of Greenwich responded
Hi Chris - Thanks for the five-star review for DARCARS Lexus of Greenwich! We are happy to read that Jeff continues to take wonderful care of your vehicle. See you next time!
Brought my car in and worked with Jeff in service at
Lexus of Greenwich. Amazing quality service. Highly recommend!
Lexus of Greenwich. Amazing quality service. Highly recommend!
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by Matt
Apr 01, 2022 -
DARCARS Lexus of Greenwich responded
Hi Matt - Thank you for taking the time to recommend Jeff and our team! We appreciate your business and we hope to see you again at DARCARS Lexus of Greenwich. Drive safely!
Apr 01, 2022 -
DARCARS Lexus of Greenwich responded
Thank you for the five stars, Matt! We're glad to hear that Jeff went the extra mile in his service to you. We'll be sure to pass along your compliments to him. If we can assist you in any other way, please be sure to let us know!
Jeff in Service is a honest person.
Love the service with a smile. Thank you for everything
Love the service with a smile. Thank you for everything
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by Michele
Mar 28, 2022 -
DARCARS Lexus of Greenwich responded
Thank you so much for the five stars, Michele. We appreciate it! We are glad to hear that Jeff and the DARCARS Lexus of Greenwich team took great care of you!
Jeff in service was awesome!
Best dealer-service experience I’ve ever had. Highly recommend!
Best dealer-service experience I’ve ever had. Highly recommend!
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by Joe
Mar 21, 2022 -
DARCARS Lexus of Greenwich responded
Joe, your recommendation of Jeff and the team means a lot to us! Thank you for choosing DARCARS Lexus of Greenwich and for sharing your terrific feedback. Drive safely until we see you again!