Jeffrey Castaneda
Jeffrey Castaneda at DARCARS Lexus of Greenwich
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Jeffrey Castaneda

Assistant Service Manager

DARCARS Lexus of Greenwich

19 Railroad Avenue
Greenwich, CT 06830

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5.0
27 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

22 yrs, 8 mos

Specialties & Trainings

Master Certified/ ASE certified

5.0

27 Reviews

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27 Reviews of Jeffrey Castaneda

April 04, 2024

Dealership Rating
Employee Rating

Delt with gasper the service manager. He is the best and always willing to help me with no hesitation, great person and a great department to deal with. More

by gmejia44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

DARCARS Lexus of Greenwich responded

We're so glad to know that our service manager was able to assist you effectively at DARCARS Lexus of Greenwich. We appreciate your kind words and are here for any of your future needs!

August 09, 2023

Dealership Rating
Employee Rating

I have been using this dealership for at least 10 years. Prior to owning my 1st Lexus, I have had BMW’s and Mercedes. NOTHING compares to the service that I receive here. I am greeted in the parking lot! More

by smaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

DARCARS Lexus of Greenwich responded

Sally, thank you for your loyalty to DARCARS Lexus of Greenwich over the years! We're delighted that Jeff and our team consistently welcome you with attentive and top-notch service. Your kind words mean a lot to us and we look forward to your next visit!

July 14, 2023

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Employee Rating

Courteous and very professional staff which goes the extra mile for the customer. Excellent, reliable service. More

by Sfeinmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

DARCARS Lexus of Greenwich responded

We're so thrilled to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Greenwich. Drive safely!

May 31, 2023

Dealership Rating
Employee Rating

Jeff in the service department is great! Always helpful and very knowledgeable. It’s always a positive experience coming into this dealership. Would highly recommend. More

by LizC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2023

DARCARS Lexus of Greenwich responded

We're thrilled to hear that Jeff provided you with a great experience, Liz! Thank you for recommending us here at DARCARS Lexus of Greenwich, and we hope to continue providing you with positive experiences in the future!

March 03, 2023

Dealership Rating
Employee Rating

From top to bottom, everyone in the dealership is professional. I highly recommend Dave Miller in the preowned sales department, Melanny in the finance department and Jeff in the service center. If y More

by JLaufer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Miller, Melanny Monaco

Mar 03, 2023

DARCARS Lexus of Greenwich responded

It makes our day to see this kind of praise about the DARCARS Lexus of Greenwich team! We're elated that Dave, Melanny, and Jeff could provide accommodating professionalism. Thank you for all your support!

November 30, 2022

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Employee Rating

Lexus of Greenwich always provides top notch service. By far the easiest service department to deal with. Jeff is always a pleasure!! More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

DARCARS Lexus of Greenwich responded

Jamie, it makes us smile to hear that DARCARS Lexus of Greenwich always provides you with the quality service you deserve! Thank you for the shoutout to Jeff, and please come by anytime!

November 30, 2022

Dealership Rating
Employee Rating

Service was quick and reliable. Always a pleasure servicing my car at Lexus of greenwich More

by JCASTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

DARCARS Lexus of Greenwich responded

This is a fantastic review! We are grateful for your trust and confidence in us! Thanks from the entire team at DARCARS Lexus of Greenwich!

November 30, 2022

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Employee Rating

Wonderful place wonderful people. Jeff in service is great. Would recommend to anyone in the market for a vehicle or getting their car serviced. More

by joshuacannata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

DARCARS Lexus of Greenwich responded

Thank you for this great review, Joshua! We are thrilled to hear that you have had a positive experience working with Jeff. Your feedback means a lot to the team here at DARCARS Lexus of Greenwich!

October 04, 2022

Dealership Rating
Employee Rating

Art Acurso my salesman was excellent great to deal with as was the young manager More

by Trudyselib
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Art Accurso, Arthur Accurso , Raffael Chirinian

Oct 05, 2022

DARCARS Lexus of Greenwich responded

Trudy, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Art and the DARCARS Lexus of Greenwich team. Drive safely, and we hope to see you back again down the road!

September 26, 2022

Dealership Rating
Employee Rating

Came in for service, left with a new NX! Best birthday gift ever. This is now my jeez 10th car already!? Everyone is so sweet and accommodating. I recommend them to everyone, I wish there wa More

by Silvia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Molina-Lopez, Noelle Duncko, Melanny Monaco, Rafael Cerulo, Edwin Molina , Raffael Chirinian, Oksana Kolinyk

Sep 26, 2022

DARCARS Lexus of Greenwich responded

Congratulations on your new Lexus NX, Silvia! Thank you for choosing DARCARS Lexus of Greenwich and for sharing your terrific experience with our team. Safe travels until we see you again!

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