Jeffrey Purnell

Overall, the experience was good. They answered my questions. It took a little bit to get through to service, but once I did, they were helpful, polite, and friendly. They answered my questions. It took a little bit to get through to service, but once I did, they were helpful, polite, and friendly. More

by klomegah Verified Customer Verified Customer

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The service team especially JP were very helpful and compassionate when my car broke down three counties from home right before my wedding. I was so appreciative of the professionalism and clarity. compassionate when my car broke down three counties from home right before my wedding. I was so appreciative of the professionalism and clarity. More

by makealahmiller Verified Customer Verified Customer

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Overall good, but it’ll be great if they can also do interior vacuum and basic cleaning when servicing. Waiting area is good. I could do my work while waiting. Good refreshments interior vacuum and basic cleaning when servicing. Waiting area is good. I could do my work while waiting. Good refreshments More

by rhvr.hari Verified Customer Verified Customer

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I've bought 4 cars from there. There have only been 2 times I wasn't happy with the service There have only been 2 times I wasn't happy with the service More

by Lambertsharon89 Verified Customer Verified Customer

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KIA of Everett's facilities are always clean and well-maintained. All the staff are friendly, knowledgeable, and attentive to my concerns. I would highly recommend all of their services. well-maintained. All the staff are friendly, knowledgeable, and attentive to my concerns. I would highly recommend all of their services. More

by frederickptrs Verified Customer Verified Customer

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It is always a pleasure working with the staff at Kia of Everett! I know that we are going to be taken care of, no matter the situation. Everett! I know that we are going to be taken care of, no matter the situation. More

by s.pangalos Verified Customer Verified Customer

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Pleasant Kept informed. Car back before promised. Would continue to use this dealerships service department. Car back before promised. Would continue to use this dealerships service department. More

by davisralan Verified Customer Verified Customer

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My car issue is higher than normal rpm against 18 months of driving where it was fine. I called out two specific symptoms...oil loss without any subsequent leaking and ram spinning at 3.4k rpm on slight inc of driving where it was fine. I called out two specific symptoms...oil loss without any subsequent leaking and ram spinning at 3.4k rpm on slight incline (2% grade) All coupled with significan and sudden loss of mpg. I also mentioned many times it felt like a slipping clutch. Dealer did a test drive but didn't use any logging equipment. Also exactly what I describe is a widely known issue with kia Niro. As in every dealership would be aware of this. More

by Markdavis2112 Verified Customer Verified Customer

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Always a pleasure Always a pleasure. Greeted promptly, everything was fully explained and no pressure to perform suggested maintenance. Greeted promptly, everything was fully explained and no pressure to perform suggested maintenance. More

by gobillybatson Verified Customer Verified Customer

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Thank you KIA for detailed service and making my car safe fixing the recalls as you do. It’s greatly appreciated.. Quincy Jones always greets me when I come in. safe fixing the recalls as you do. It’s greatly appreciated.. Quincy Jones always greets me when I come in. More

by georgeann.gamble1 Verified Customer Verified Customer

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