Jeffrey Purnell

JP was professional in every way. He was training someone and the way he showed the trainee, I was assured the job would be well done. The only problem I had was again with the online He was training someone and the way he showed the trainee, I was assured the job would be well done. The only problem I had was again with the online scheduling system which didn't have my appointment in the schedule even though I'd received a confirmation text. So I became a walk-in and it took over 2 hours for a simple oil change. This is about the 3rd time this has happened and will lead me to a different service facility next time. More

by dandhyoon Verified Customer Verified Customer

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Always take care of me, great communication and service! Jeffery was excellent and very helpful. Jeffery was excellent and very helpful. More

by chcknman69 Verified Customer Verified Customer

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JP was excellent in listening and communicating, and assured all my concerns were handled fairly and correctly. The atmosphere in the dealership and overall customer service was wonderful. assured all my concerns were handled fairly and correctly. The atmosphere in the dealership and overall customer service was wonderful. More

by anna_vigh Verified Customer Verified Customer

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The service advisors, Captain Morgan and JP were great 🙂👌, What sucks is your service technicians and parts people who Not only couldn't tell me the brand of oil that they put in my 2011 KIA Optima 2.4 🙂👌, What sucks is your service technicians and parts people who Not only couldn't tell me the brand of oil that they put in my 2011 KIA Optima 2.4 LTR. but they charged me an extra quart of oil 🤨 that my car has never needed it for the past 15 years since we owned it and Serviced it in different other dealerships My car has always filled up with not more than 5 quarts 🧐 More

by dany.angulo Verified Customer Verified Customer

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Superb and extremely helpful. Very professional and transparent Jesus, why you need so many words Very professional and transparent Jesus, why you need so many words More

by mikexingchen Verified Customer Verified Customer

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Great service, upfront quote provided in reasonable packages. Inspection provided in a video and details are available online prior to pick up. packages. Inspection provided in a video and details are available online prior to pick up. More

by Arun Verified Customer Verified Customer

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Great experience and a wonderful place to buy and service my kia Been a customer for 20 years my kia Been a customer for 20 years More

by erictally Verified Customer Verified Customer

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JP Purnell knew my car's history when I got there, he did the video check quickly and thoroughly, he kept me informed, and I got my car back when promised. The technician working on my car made detailed note the video check quickly and thoroughly, he kept me informed, and I got my car back when promised. The technician working on my car made detailed notes, and the dealership waiting area was clean and well-stocked with snacks. It couldn't have been easier to get the work done. More

by debra_sanderson Verified Customer Verified Customer

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JP kept me updated on what was going on with my car. He even found a coupon to help with the expenses. He even found a coupon to help with the expenses. More

by Kammie1960 Verified Customer Verified Customer

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I went in for a service ( same issue 3 times) hopefully this took care of it. Jp took care of me, noticed I was already irritated hence me coming in 3 times in a row! I appreciate him and his efforts! this took care of it. Jp took care of me, noticed I was already irritated hence me coming in 3 times in a row! I appreciate him and his efforts! More

by CHIQUITOCC.18 Verified Customer Verified Customer

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