Jeffrey Purnell | Page 2

Pleasant Kept informed. Car back before promised. Would continue to use this dealerships service department. Car back before promised. Would continue to use this dealerships service department. More

by davisralan Verified Customer Verified Customer

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My car issue is higher than normal rpm against 18 months of driving where it was fine. I called out two specific symptoms...oil loss without any subsequent leaking and ram spinning at 3.4k rpm on slight inc of driving where it was fine. I called out two specific symptoms...oil loss without any subsequent leaking and ram spinning at 3.4k rpm on slight incline (2% grade) All coupled with significan and sudden loss of mpg. I also mentioned many times it felt like a slipping clutch. Dealer did a test drive but didn't use any logging equipment. Also exactly what I describe is a widely known issue with kia Niro. As in every dealership would be aware of this. More

by Markdavis2112 Verified Customer Verified Customer

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Always a pleasure Always a pleasure. Greeted promptly, everything was fully explained and no pressure to perform suggested maintenance. Greeted promptly, everything was fully explained and no pressure to perform suggested maintenance. More

by gobillybatson Verified Customer Verified Customer

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Thank you KIA for detailed service and making my car safe fixing the recalls as you do. It’s greatly appreciated.. Quincy Jones always greets me when I come in. safe fixing the recalls as you do. It’s greatly appreciated.. Quincy Jones always greets me when I come in. More

by georgeann.gamble1 Verified Customer Verified Customer

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I paid $25. 00 to have tires rotated with the service of my car. They were NOT rotated. Disappointing service. Will schedule service with another KIA dealer going 00 to have tires rotated with the service of my car. They were NOT rotated. Disappointing service. Will schedule service with another KIA dealer going forward. My phone call to schedule service with my other KIA was not returned after the service advisor stated they would contact me. Not fun, simple or easy. More

by Kim Verified Customer Verified Customer

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My service experience with the dealership was excellent. JP was my advisor and his communication was outstanding from start to finish. Check in was easy, everything went smoothly, and the online updates and JP was my advisor and his communication was outstanding from start to finish. Check in was easy, everything went smoothly, and the online updates and video were the cherry on top. The whole process felt simple and stress free. More

by ATAPERATA Verified Customer Verified Customer

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We are pleased with the work that was completed an it was completed in a very timely manner completed in a very timely manner More

by george-cain5802 Verified Customer Verified Customer

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I appreciate complimentary oil change but I don't have confidence in customer first treatment when they don't complete services promised. They didn't rotate tires with excuse the tire tread ware was equal confidence in customer first treatment when they don't complete services promised. They didn't rotate tires with excuse the tire tread ware was equal. More

by jbhenn86 Verified Customer Verified Customer

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All good things Here are twelve more words about how much I enjoyed my service I enjoyed my service More

by cowell902 Verified Customer Verified Customer

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Very customer friendly Thank you JP for your professionalism Service was done on time. Thank you professionalism Service was done on time. Thank you More

by Gehlot_Neelesh Verified Customer Verified Customer

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