Jefry Rodriguez | Page 3

Appointment was on time as it usually is and Jefry was very good as usual. very good as usual. More

by sam Verified Customer Verified Customer

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DAVID was great, thorough, asked a lot of good questions to understand the situation. I can tell his concern and interest in solving. Champion - i dropped off car and it took TWO weeks for an.oil chang to understand the situation. I can tell his concern and interest in solving. Champion - i dropped off car and it took TWO weeks for an.oil change, replace battery. Why not tell me there were no spots available. I will not be returning to have my car serviced here. I wish I could work with David elsewhere. The cost of labor is $389, seriously!!!! Mechanics are being paid $775,000 a year!!! Do they know that?! If there are other embedded costs in there, that is even worse - no transparency. I first had my car serviced there in 2019 when it was $185 an hr. 110% increase is ridiculous. If there is something else I am missing no one went out of their way to explain it. Service area is way outdated. No tv, nowhere to sit, no coffee, water. I know you are expanding. But how much does it take to ask if someone e wants a drink and make it. K cup machine and a TV combined cost a couple hundred. Inconsistent staff, some are pleasant, some are not. Some should not work morning if they dont do mornings. Maybe a quick reminder that the customer pays them. I also own a mercedes - completely different service experience. Someone should do an undercover boss! More

by robs1218 Verified Customer Verified Customer

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Excellent customer service. My service advisor was helpful, caring, polite and always willing to help My service advisor was helpful, caring, polite and always willing to help More

by rperezmd Verified Customer Verified Customer

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Jef is the best, He takes great care of me. Gets me in and out with a loan car ready. Unbelievable service Gets me in and out with a loan car ready. Unbelievable service More

by NORTHBROAD Verified Customer Verified Customer

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The service was incredible, very clear, very timely, very good information, everything was clear, very kind and respectful, and everything was impeccable. good information, everything was clear, very kind and respectful, and everything was impeccable. More

by onano1974 Verified Customer Verified Customer

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Exceptional dealership service. Jeff Rodriguez and the champion team delivered and exceptional customer service experience on my 2019 Porsche Cayanne. I was especially impressed by Jeff Rodriguez and the champion team delivered and exceptional customer service experience on my 2019 Porsche Cayanne. I was especially impressed by the thorough video they provided of the inspection and the communication. More

by MAJDIABULABAN Verified Customer Verified Customer

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Champion Porsche is the Elite of dealerships and their ability to always check every box and attention to details. My service advisor Jefry Rodriguez is the best in the industry and I never dread having t ability to always check every box and attention to details. My service advisor Jefry Rodriguez is the best in the industry and I never dread having to leave my Porsche Panamera 4s for service because I know it’s in perfect hands. More

by olopez13 Verified Customer Verified Customer

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All associates on the team that I’ve encountered were involved, knowledgeable, professional, and friendly involved, knowledgeable, professional, and friendly More

by porschefam Verified Customer Verified Customer

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I received My car back sooner Than estimated Jeffrey was perfect My loaner was great and they swapped cars with me on tne way back which saved me a hassle of driving The distance there was perfect My loaner was great and they swapped cars with me on tne way back which saved me a hassle of driving The distance there More

by DGHARV Verified Customer Verified Customer

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All the years I have had great service. And help when buying a new Porsche We have a great service coordinator Heff Rodriquez And help when buying a new Porsche We have a great service coordinator Heff Rodriquez More

by ORAKKENES Verified Customer Verified Customer

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