Jen Falcon
Jen Falcon at Performance Chrysler Dodge Jeep Ram Columbus

Jen Falcon

Marketing Director

Performance Chrysler Dodge Jeep Ram Columbus

1130 Automall Drive
Columbus, OH 43228

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4.6
58 Reviews
4.6

58 Reviews

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58 Reviews of Jen Falcon

November 14, 2026

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Absolutely incredible experience at performance. The staff there are absolutely incredible. The service managers in particular really helped me out on this visit after something unexpected happened. More

by Matthew.fraley2012
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for sharing your positive experience with our team at Performance Chrysler Dodge Jeep Ram Georgesville, Matthew! It means a lot to us that you enjoy our service department and we'll make sure to pass along your appreciation to our service manager and technician. See you down the road!

November 13, 2026

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Chris was so helpful to us while we were on vacation and had to find a Jeep dealership nearby. He went above and beyond to help us! More

by anderson107
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Recommend Dealer
Yes
Nov 13, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We're glad Chris was able to assist you so thoroughly during your vacation. Thank you for choosing Performance Chrysler Dodge Jeep Ram Georgesville!

November 13, 2026

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Alpha was wonderful in explaining all that needed to be done to my vehicle. The service was fantastic! I recently moved to the area and wanted a dealership I could trust to work on my car. This was my firs More

by mgphelman
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Recommend Dealer
Yes

Other Employees Tagged: Alpha Diallo

Nov 13, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We're glad our team clearly explained what your Jeep Cherokee needed and that your first service visit went so well. Your trust in our service department and plans to return mean a lot to us.

November 10, 2026

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Work went smoothly. Chelsea made sure that I was informed every step of the way. Was very satisfied. More

by dbarrow34
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Recommend Dealer
Yes
Nov 10, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We really appreciate you taking the time to leave Performance Chrysler Dodge Jeep Ram Georgesville this awesome review, thank you!

November 07, 2026

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Best dealer to go for car service and good price and review from other customers More

by mzackhary1
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Recommend Dealer
Yes
Nov 07, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We're pleased you think so highly of our service department and the care provided for your Jeep Cherokee. Thank you for the five-star rating!

November 04, 2026

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Service was good especially Lenny Jo, she is great. The thing I was disappointed with is when we were told our tires we just had put on prior was dry rotting and was 6 years old when I only had them o More

by Hazlettresidence
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Recommend Dealer
Yes
Nov 04, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for sharing your feedback. We’re glad to hear Lenny Jo provided great service, but we’re sorry about your tire issues. We hope to ensure a smoother experience next time. Please reach out to Performance Chrysler Dodge Jeep Ram Georgesville if you need any help in the future. Safe travels!

October 19, 2026

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Always been great service and relaxing in waiting room need free popcorn i loved that More

by Johnlegg726@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Chris was great

Oct 20, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We are so grateful for your business at Performance Chrysler Dodge Jeep Ram Georgesville, thank you very much!

October 18, 2026

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Jon was very helpful and not pushy which is a rare thing to find in the new vehicle market. He was able to answer questions I had and if he didn’t know the answer he got it for me. Very good experience with More

by Dain W
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Recommend Dealer
Yes
Oct 18, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing that you felt supported without any pressure means a lot to our team. We’re glad we could answer your questions and make purchasing your new Ram 2500 a positive experience.

October 17, 2026

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Excellent. Always easy to deal with and timely . Joe my service advisor provided incredible customer service! More

by rebeccamanganello
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Recommend Dealer
Yes

Other Employees Tagged: Joseph

Oct 18, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for sharing your experience with Joe and the rest of our team! We appreciate your business and hope to see you again at Performance Chrysler Dodge Jeep Ram Georgesville!

October 17, 2026

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During the event, my oil change got all all over half my engine up on my passenger side windshield wiper all up on my windshield down on the side of the passenger fender I’m disgusted More

by Lori.stan25
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Recommend Dealer
No

Other Employees Tagged: I have no idea who changed the oil

Oct 19, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Lori, I'm so sorry to hear about the mess that occurred during your oil change. That certainly doesn't sound like the level of care and service we aim to provide. Please give me a call so I can better understand what happened and see how we can assist in making things right for you. Thank you, Derek Price - Service Manager - dprice@performancecdj.com

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