Jen Falcon
Jen Falcon at Performance Chrysler Dodge Jeep Ram Columbus

Jen Falcon | Page 2

Marketing Director

Performance Chrysler Dodge Jeep Ram Columbus

1130 Automall Drive
Columbus, OH 43228

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4.6
58 Reviews
4.6

58 Reviews

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58 Reviews of Jen Falcon

October 16, 2026

Dealership Rating
Employee Rating

It was a bit pricey, but I was very satisfied with the service,Joe my service agent was awesome More

by wingcruiser2002
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 16, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing that you were satisfied with the service on your Ram 2500 is rewarding. We understand pricing can be a concern, and we’re glad our service team provided top-notch care that met your needs.

October 13, 2026

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Good people. Honest. Straight forward. I'm very satisfied with the service I receive. I recommend Performance. More

by bgallagher365
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 14, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We appreciate your feedback! We're glad our team has earned your trust and recommendation. Thank you for choosing Performance Chrysler Dodge Jeep Ram Georgesville!

October 10, 2026

Dealership Rating
Employee Rating

They were nice and professional and took care of my service issues thank you all More

by Bennydoneski
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Alpha.garret

Oct 10, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing you felt well taken care of during your Jeep Cherokee’s service means a great deal to our service team. We appreciate your five-star rating and are here whenever you need us.

October 09, 2026

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Was one of the worst car bike experiences ever in my life did not get my title until after the 45 days were up. Had to call off work because I could not get to work on expired plate. My sales person lied to More

by doug7139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 15, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Doug, I am sorry to hear about the issues you experienced in trying to receive your title. We would never want to mislead you or make it difficult for you to get to work, and I sincerely apologize for the mix-up in communication on our end. If you are willing to discuss this further, please know you can contact me at any time. Thank you, Adam Bryant - Sales Manager - abryant@performancecdj.com

Oct 15, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

October 09, 2026

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They are always very helpful, thorough and thoughtful. Have always had a great experience there. More

by davethomas98
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsie Cordel

Oct 09, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We’re glad you find our team both attentive and comprehensive in caring for your Chrysler Pacifica. Hearing you’ve always had a great experience means a lot to us.

October 06, 2026

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I had a horrible experience and I’ve bought 2 vehicles from Performance Jeep/ Dodge. I went in for a $90 oil change, recall work and a courtesy car wash. It turned into $1200 bill , no car wash and a More

by Bosworthpottery10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jen was kind, but my interactions were with Ryan. He was ok

Oct 08, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

I'm truly sorry to hear about your experience, especially as a repeat customer. It's concerning that the oil change tracker wasn't even reset, and I understand how frustrating this can be. Let's get in touch directly so we can better understand what happened and see how we can assist you moving forward. Thank you, Derek Price - Service Manager - dprice@performancecdj.com

October 06, 2026

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They got me in quickly and took care of the issue promptly. Very good experience overall More

by momastermind
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Recommend Dealer
Yes
Oct 07, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

It was our privilege to serve you, thanks so much! - The Performance Chrysler Dodge Jeep Ram Georgesville Team

October 04, 2026

Dealership Rating
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This was by far the most hassle free buying experience I’ve ever had. Armando was friendly, very knowledgeable,and great to work with. More

by DCrum76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Cervantes

Oct 04, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We're happy to hear that Armando made your experience so smooth and enjoyable! Thank you for choosing Performance Chrysler Dodge Jeep Ram Georgesville and for sharing your feedback. Safe travels!

October 02, 2026

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Employee Rating

I was treated with courtesy and respect, especially from Will Long. Thank you for the experience—and the vehicle. More

by Rwilkinson.ctd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 02, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing you felt treated with courtesy and respect means a lot to our team. Enjoy every adventure in your new Jeep Cherokee.

September 27, 2026

Dealership Rating
Employee Rating

I want to say thank you to Garrett Wolfe for all he did to make my experience so great. He also helped me get the best price on my oil change. I also want to shout out to James who did the work on my truck More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Don, thank you for sharing your five-star review of Garrett, James, and our team! We're glad to hear you enjoyed your visit at Performance Chrysler Dodge Jeep Ram Georgesville.

Sep 27, 2026

Don responded

Thank you all for taking care of me and my truck. When the time comes for me to get a new one I will be at your showroom first.

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