Jen Falcon
Jen Falcon at Performance Chrysler Dodge Jeep Ram Columbus

Jen Falcon | Page 4

Marketing Director

Performance Chrysler Dodge Jeep Ram Columbus

1130 Automall Drive
Columbus, OH 43228

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4.6
58 Reviews
4.6

58 Reviews

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58 Reviews of Jen Falcon

August 24, 2026

Dealership Rating
Employee Rating

Pure pleasure buying a used car. Guy did a fantastic job showing the difference options, providing all the information we needed to make the best choice for US! Not your typical car More

by ZFP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guy

Aug 24, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Our team enjoyed walking you through every option to help you find the right Compass. Knowing it felt unlike the usual car shopping experience is rewarding. Your praise and five-star rating mean a great deal to our team.

August 23, 2026

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Employee Rating

I scheduled tithe service for first thing on a Saturday morning. I was in and out within an hour. 30 minutes quicker than what was expected. Quick service! More

by Chris Clellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing that your Saturday service appointment wrapped up about 30 minutes faster than expected is rewarding. Thank you for the five-star rating, and we’re glad we could get your Jeep Wrangler Unlimited back on the road so quickly.

August 22, 2026

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Excellent service. Our salesman went above and beyond to find us exactly what we were looking for. Thank you everyone for being so helpful and acknowledging us as a tru More

by grandma106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Williams. Amazing man.

Aug 23, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing our salesman did everything possible to find just what you wanted is truly rewarding. Knowing that you felt appreciated as a valued customer means a lot to our team.

August 21, 2026

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Performance Dodge has always taken care of my vehicle. Don’t know what I would do without them More

by Kci1964
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 21, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing you’ve counted on our service department to care for your Ram 1500 means a great deal to us. We appreciate your loyalty and are here whenever your Ram 1500 needs service.

August 11, 2026

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Jessica acted as a consultant to help me have my vehicle serviced appropriately. She checked me in promptly and was very friendly. More

by Asmithhisler
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Your praise of our prompt check-in and welcoming service means a lot to our service team. We’re glad we could ensure your Ram 1500 received the appropriate care. Thank you for rating us five stars and sharing your experience.

August 08, 2026

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Service at the dealership was quick & professional however can’t give 5 stars due to many recall related problems with Jeep wranglers from Chrysler More

by Deanna.webb2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan

Aug 08, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for recognizing our quick and professional service at Performance Chrysler Jeep Dodge Ram Columbus. We understand your concerns about recall issues and appreciate your feedback. Please feel free to contact us directly if you'd like to discuss your experience further.

August 05, 2026

Dealership Rating
Employee Rating

Could not have been treated any better by everyone from pull-up to waiting and being updated of the progress of my vehicle , thanks very much More

by Jamestep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing you felt so well cared for from pull up through progress updates means a great deal to our service department. Thank you for trusting us with the service on your Jeep Grand Cherokee.

Aug 05, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We’re delighted to hear that you felt so well taken care of from start to finish. Thank you for choosing Performance Chrysler Dodge Jeep Ram Georgesville!

August 03, 2026

Dealership Rating
Employee Rating

Mixed review. It took almost 4 months to fix air suspension problem. Chad was fine responding to inquiries. Delays due to parts and warranty contributed repair tim More

by Wainergreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad, dealer principal and service manager

Aug 03, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. I would like the opportunity to speak with you about your visit with our Service Department regarding your air suspension repair and overall service experience. Could you please email your preferred contact information to me? Thank you, Derek Price Service Manager dprice@performancecdj.com Performance CJDR Family

July 23, 2026

Dealership Rating
Employee Rating

They're always professional and nice. They really don't try to upsell you garbage, only features and needs that you actually should invest in (broken sway bars links, etc). Price is fair More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for recognizing our team's professionalism and fair pricing. We appreciate your trust in Performance Chrysler Jeep Dodge Ram Columbus. Your feedback means a lot to us.

July 21, 2026

Dealership Rating
Employee Rating

My sales person was very helpful helping me with getting my new dodge ram helped with setting up my phone and the truck super nice guy from the time I walked into the dealership until I was on my way home More

by Mustanggt2003.os
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We appreciate your feedback about our team assisting with your Dodge Ram and phone setup. Thank you for choosing Performance Chrysler Jeep Dodge Ram Columbus. We are glad to hear about your positive experience.

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