Jena Jacobsen | Page 5

Best dealership experience! The team was so helpful and efficient during the purchasing process. Great atmosphere and we will recommend them to friends and family. The team was so helpful and efficient during the purchasing process. Great atmosphere and we will recommend them to friends and family. More

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The total experience was excellent. Jena was great explaining the vehicle and I thought the sale process itself was very smooth all the way around. Jena was great explaining the vehicle and I thought the sale process itself was very smooth all the way around. More

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Outstanding staff, Outstanding facility and an outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to comple outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to complete the purchase. Joey had an emergency and he knows how much I dislike staying in the dealership all day. Jena was very professional and has a total understanding of the LYRIQ. Jena explained every option and bell and whistle. I was very excited and somehow I got home without a charger cable. I returned to the dealership on Saturday to pick up a cable. Everyone there knew I was coming and they treated Cyndi and I like royalty 🫅. Cyndi loves the vehicle too! Thank you Jena and all the staff at Mt Juliet. I would like that Blue Cadillac Hat! Have a great August and remainder months of 2024. Hey Joey did you get the Bread???? Ronnie Natale! More

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It was a pleasure to work with Jena! She was awesome! Easy experience all the way from start to finish. She was awesome! Easy experience all the way from start to finish. More

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Jena and everyone we dealt with during our purchase were excellent. We appreciated their expertise and great customer service. Thank you. excellent. We appreciated their expertise and great customer service. Thank you. More

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I had a very good experience purchasing a new car and trading in my old car. The sales staff, Jena and Shane, were very knowledgeable and helpful. All my questions were answered and additionally they of trading in my old car. The sales staff, Jena and Shane, were very knowledgeable and helpful. All my questions were answered and additionally they offered other information that I had not thought to ask. There was no pressure and no attempt to influence me to buy something that I did not want. Kenny was very detailed and patient explaining all the sales documents and optional services. Plus, having lived in the Nashville area for decades but only in Mt/Juliet for 7 years, I was so glad to have Andrews Cadillac open their dealership in Mt. Juliet. For me the convenience of a local dealer and service department is very important. More

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This. Was. A. Very. Good. Blessing. For. Me. After. Working. 29. Years. Plus. The. Dealership. Was. The. Best. Service. Of. My. Life. I’m. 56. Year Was. A. Very. Good. Blessing. For. Me. After. Working. 29. Years. Plus. The. Dealership. Was. The. Best. Service. Of. My. Life. I’m. 56. Year. Young. More

by miket205 Verified Customer Verified Customer

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Jena was extremely helpful throughout the entire purchase process & made sure to stay in touch to answer any & all questions & keep me up to date with everything. I was in & out of the dealership in no time! process & made sure to stay in touch to answer any & all questions & keep me up to date with everything. I was in & out of the dealership in no time! Love my new Escalade! More

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The Mt Juliet Team was a pleasure to work. They each contributed significantly to making my new car buying experience a positive one! #Kenny #Shane #Jena They each contributed significantly to making my new car buying experience a positive one! #Kenny #Shane #Jena More

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Purchased a new XT4 today ( 2-26-24 ). Best experience I’ve ever had with a dealership. Delt with Jena Jacobsen and must say she went above and beyond to help me achieve a great deal. Best experience I’ve ever had with a dealership. Delt with Jena Jacobsen and must say she went above and beyond to help me achieve a great deal. She was assisted by Shane Lawson and Kenny Soderstrom who were also great people. If you want a fair deal and be treated like family I highly recommend Andrews Cadillac, Mt. Juliet More

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