18 Reviews
Write a Review18 Reviews of Jenna Rice
October 03, 2025
Our vehicle is at the dealership for a third time for a transmission related problem. Communication has been horrible. Called Monday, told vehicle just went on lift , they are looking at it, and they will transmission related problem. Communication has been horrible. Called Monday, told vehicle just went on lift , they are looking at it, and they will call me back later. Called Tuesday after no call back, told again vehicle is on the lift, they are looking at it, and I will get a call back later that day. Got a ride to the dealership on Wednesday after no call so they would have to deal with me and give me answers. Surprised to see me they said “we were just about to call you”. Yeah, I believe that. They said they can’t do anything because they are waiting on Kia to decide how they want to proceed. Been without a vehicle, which is under warranty, for over a week. They can give me a rental for $45/days. So on top of a monthly car payment I need to pay for a rental car? I don’t think so. Tried to reach out to management, but surprise, surprise, no return call. Guess it starts at the to. For a dealership with a motto “You will be satisfied” definitely not living up to that. We have purchased multiple vehicles from this dealership and its sister dealership, Tasca Mazda, but this my be the last one. Horrible and unacceptable communication and treatment. More
Other Employees Tagged: Jean Abbatematteo, Mike Mulbah, Cory Blue
June 09, 2023
Karissa is the best sales person I could’ve gotten. She made all the headache of the paperwork a light duty and a one day easy set up for the rest of the great packages they offer. 10/10 would buy from She made all the headache of the paperwork a light duty and a one day easy set up for the rest of the great packages they offer. 10/10 would buy from her again. More
Other Employees Tagged: Carissa Lamoureux , Christina Belmont, Dennis Gomes, Adam Hamilton, Chris Martin, Alyssa Migneault
September 16, 2022
Great service! Would highly recommend working with Chris Martin. Truly cares about his customers! Left feeling confident and proud to be new owners of our Kia Fo Would highly recommend working with Chris Martin. Truly cares about his customers! Left feeling confident and proud to be new owners of our Kia Forte! More
Other Employees Tagged: Carissa Lamoureux , Dennis Gomes, Chris Martin, Alyssa Migneault
September 04, 2022
Worst service department ever. Would never recommend this place. From not covering tires n key fob under warranty they sold us to no sticker on it when we purchased it. Awful Would never recommend this place. From not covering tires n key fob under warranty they sold us to no sticker on it when we purchased it. Awful More
Other Employees Tagged: Dennis Gomes, Alyssa Migneault, Marcy Vitagliano
August 18, 2022
Overall great experience again. This is my second Kia Sorento lease. Carissa Lameroux was wonderful to work with. This is my second Kia Sorento lease. Carissa Lameroux was wonderful to work with. More
Other Employees Tagged: Carissa Lamoureux
June 01, 2022
I received an excellent customer services from Josue. After the closing he spend more than one hour explaining all about how to operate my vehicle. And he followed up the next service appointment. I will After the closing he spend more than one hour explaining all about how to operate my vehicle. And he followed up the next service appointment. I will recomend Josue to futures costumers More
Other Employees Tagged: Brittany DeRoche, Josué E. Díaz, Dennis Gomes, Adam Hamilton, Juan Martinez, Cory Melucci, Alyssa Migneault
April 19, 2022
Carissa shangraw excellent sales person. Very on top of her product line.gteat follow up. Very good experience over all in a no pressure environment. I am a repeat customer. Good vibe... sar Very on top of her product line.gteat follow up. Very good experience over all in a no pressure environment. I am a repeat customer. Good vibe... sarkis tarpinian very easy to deal with as well and keep me informed.and stayed on too of an unexpected issue. More
Other Employees Tagged: Carissa Lamoureux , Sarkis tarpinian
February 19, 2022
I have had the best experience working with Tasca Kia. From the service department to sales to finance department customer service was 5 stars. Our Sales Consultant Carissa was available to answer any que From the service department to sales to finance department customer service was 5 stars. Our Sales Consultant Carissa was available to answer any questions and had our best interest at heart. She was honest, helpful and there was no pressure. We got into the car we wanted at the price we asked and they gave us top dollar for our trade! More
Other Employees Tagged: Carissa Lamoureux