Jenni Berry | Page 8

Ryan Dineen was awesome. From ordering my SUV in February to receiving it this past week. He was always available and willing to answer questions. When the build was not e From ordering my SUV in February to receiving it this past week. He was always available and willing to answer questions. When the build was not exactly as we planned, he assisted in getting things set up to make it right. Great job Guys! More

Report | Print

Both Thankful and Jenni were wonderful to work with as my husband and I worked through buying out very first new car. Wonderful experience! husband and I worked through buying out very first new car. Wonderful experience! More

Report | Print

Jay was attentive and very willing and more than capable of offering every bit of help I needed in the solution. I saw it for my four Runner. I was impressed as his knowledge of virtual every aspect of t of offering every bit of help I needed in the solution. I saw it for my four Runner. I was impressed as his knowledge of virtual every aspect of the car and was pleased with his friendliness and overall salesmanship. More

Report | Print

I contacted over 20 dealerships in the Midwest and Ed Martin Toyota had the Best price off sticker on a new Toyota Sequoia hands down. Martin Toyota had the Best price off sticker on a new Toyota Sequoia hands down. More

Report | Print

The Ed Martin dealership is in an attractive building with a beautiful showroom and lots of parking space. All employees were friendly and helpful, Mohamed took good care of us and made buying our new Ra with a beautiful showroom and lots of parking space. All employees were friendly and helpful, Mohamed took good care of us and made buying our new Rav4 hybrid an uncomplicated, easy transaction. We will return! More

Report | Print

My experience at Ed Martin was second to none! They took care of me from the moment we first made contact via email! I was immediately paired with a senior associate, Neal Graham, who knew how to They took care of me from the moment we first made contact via email! I was immediately paired with a senior associate, Neal Graham, who knew how to treat me from the beginning. He was able to read me and knew I was no nonsense and wasn't here to "kick tires" and you know what, he treated me as such. I wasn't asked a bunch of silly questions, nor was I upsold on a bunch of crap I didn't want nor need. Within minutes of meeting Neal, I was shown my potential vehicle, and seconds later, was off on my own to conduct a private test drive. He didn't feel the need to tag along, he didn't WANT to tag along. He knew that my decision would best be made on my own and respected the fact that I'm an older buyer (41 at the time of writing this) and was trading in a rather prestigeous vehicle, a Porshce Macan GTS. I wasn't here to mess around and Neal didn't try any of that stuff. He treateed me with the respect I feel I deserve and he did everything in his power to ensure he was respected as well. And it worked! The dealership itself was tidy, quiet, and had just enough "energy" to not feel like a hospital with cars in it (if you know you know). Everyone at Ed Martin, and I mean EVERYONE from general manager to the janitor, was friendly, inviting, and went out of their way to make sure I was comfortable and felt like a member of the Ed Martin family. Whatever they're teaching during training, it's working as I felt more valued at Ed Martin Toyota than at my stay at many a Mercedes or even Porsche dealership in the past. You can tell these people believe, trust in, and stand behind their product through and through. This is an experience I will not soon forget and I will make sure that I steer anyone looking for their next vehicle towards Ed Martin in the future. More

Report | Print

Jared has been helping me for weeks. He watched out fir my requests and found . He is very thoughtful , kind and helpful. Believe me , my life has been a 360 and he has listened . He watched out fir my requests and found . He is very thoughtful , kind and helpful. Believe me , my life has been a 360 and he has listened . Yes , I kniw that it all goes in one ear and out the other but he never blew me off on the phone . A great salesman listens and does not B. S. his way threw a sale . I appreciate all that he did. . More

Report | Print

Darnell and team were so great to work with! As a first time car buyer, they made this experience so easy. As a first time car buyer, they made this experience so easy. More

Report | Print

We are happy that we dealt with Mohamed, we explained to him our goal and he gave us many options to choose from. He took his time and made sure we left and we were satisfied with what we purchased. him our goal and he gave us many options to choose from. He took his time and made sure we left and we were satisfied with what we purchased. More

Report | Print

Great experience with the dealership. They were quick to get us into test driving the vehicles we were interested in and held onto them while we drove over an hour to get up there. Will They were quick to get us into test driving the vehicles we were interested in and held onto them while we drove over an hour to get up there. Will be back again in the future. Thanks. More

Report | Print