Thankful Ackerman

Thank you to Thankful Ackerman for making the purchase of our new-to-us RAV4 Hybrid such a seamless and stress-free experience! She was warm, welcoming, and incredibly knowledgeable as she helped us find the our new-to-us RAV4 Hybrid such a seamless and stress-free experience! She was warm, welcoming, and incredibly knowledgeable as she helped us find the perfect vehicle for our needs. Her expertise and genuine care made navigating the selection and purchase process a pleasure. We couldn't have asked for a better experience! A special thank you also goes to Finance Manager Brian Wiltgen for making the financial side of our purchase equally smooth and stress-free. His clear, concise explanations made the entire transaction easy to understand. He also took the time to walk us through the extended warranty and prepaid maintenance options, helping us make informed decisions that will give us peace of mind for years to come. His professionalism and attention to detail were truly appreciated! More

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My experience was excellent from start to finish. I had the pleasure of working with Thankful Ackerman on the purchase of my new Rav4. She was extremely helpful, knowledgeable, and quick to respond t I had the pleasure of working with Thankful Ackerman on the purchase of my new Rav4. She was extremely helpful, knowledgeable, and quick to respond to any of the questions I had along the way. I never felt pressured into buying any of the add ons that come with purchasing a new vehicle. She even called a few days after my purchase to make sure everything was going well. I shopped around at many Toyota dealerships looking for the right deal on a new Rav4 and Ed Martin's was by far the best priced, most helpful, and very quick to find exactly what I was looking for! Highly recommend this dealership and also highly recommend working with Thankful Ackerman! More

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This was a quick informative and fulfilling experience I would recommend Thankful to anyone who is looking to buy a Toyota or any used car in any make or model. would recommend Thankful to anyone who is looking to buy a Toyota or any used car in any make or model. More

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Neat and Clean the place was spotless - everyone very courteous and respectful - Shout out to Thankful (yes her real name) she had a lot going on and still managed to fit us in - it's not "I would go ba courteous and respectful - Shout out to Thankful (yes her real name) she had a lot going on and still managed to fit us in - it's not "I would go back" - it's "I will go back" More

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With the lack of inventory in the entire city, the RAV4 was not easy to get but Thankful ended up getting us the trim and color exactly like we wanted. Our children had already got cars through Thankful a was not easy to get but Thankful ended up getting us the trim and color exactly like we wanted. Our children had already got cars through Thankful and she did a great job for them so we knew exactly who to use when we needed a new car. Great dealership also. More

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Everyone was friendly. Was greeted at the door. Lots of smiling faces. Nice building and lounge. Was greeted at the door. Lots of smiling faces. Nice building and lounge. More

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I could not make a deal, but I am a big fan of Toyota. I currently drive an Avalon Limited 2013. I currently drive an Avalon Limited 2013. More

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Excellent experience! !! Great customer service & plenty to pick from. We ordered ours after building on toyota.com. Thankful, our rep, was THE best!!!! !! Great customer service & plenty to pick from. We ordered ours after building on toyota.com. Thankful, our rep, was THE best!!!! More

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Very much grateful to Ms. Thankful Ackerman and Mr. Bryan Wiltgen for being very accommodating during my appointment in Ed Martin Toyota. Thankful Ackerman and Mr. Bryan Wiltgen for being very accommodating during my appointment in Ed Martin Toyota. More

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Thankful was extremely responsive. She replied to my email in a timely manner and scheduled me for a test drive within my desired timeframe. The process was explained well. She replied to my email in a timely manner and scheduled me for a test drive within my desired timeframe. The process was explained well. More

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