Dealer Reviews
Cars for Sale
Dealer Log In
Jennifer Bisson
351 Reviews
351 Reviews
Write a ReviewDealership Experience
10 yrs, 2 mos
Industry Experience
14 yrs, 2 mos
351 Reviews of Jennifer Bisson
May 08, 2023
the service dept always does a great job. They kept me informed during the time my car was being worked on and when it would be ready. They kept me informed during the time my car was being worked on and when it would be ready. More
by frank_chmilarski
Verified CustomerOther Employees Tagged: Jason Scharn, Tim Prevett , Jamie Lawrence, Jessica Patnaude, Tim Russell
May 03, 2023
Granite Subaru continues to set the standard for outstanding customer experience. The service department staff are helpful and collaborative in describing and reporting a problem so service techs ca outstanding customer experience. The service department staff are helpful and collaborative in describing and reporting a problem so service techs can understand the nature of a complaint and properly diagnose and repair. I always recommend Granite Subaru for sales and service More
by nhwheelman
April 26, 2023
Ever since we've gone to a private mechanic the mechanics don't do a good job. They've screwed up oil pan plugs by over torquing using power wrenches and raised their labor rates. I trust Granite Subaru. The don't do a good job. They've screwed up oil pan plugs by over torquing using power wrenches and raised their labor rates. I trust Granite Subaru. They are thorough and prices are affordable and the techs do a fantastic job. The service area is very modern from the time they driver your car in they have a screen that shows tire ware and alignment.. Jennifer was very kind and friendly and kept me up to date. When I asked how come I'm not getting any coupons in my e-mail. She said next time your're service is up call us and we'll send you a coupon. Going to Granite Subaru is the best choice. My Forrester hit 90K and runs like a champ because of the service techs. Never will I go to a private auto shop ever again More
by nascarmilt
April 26, 2023
I've had good experiences with Granite Subaru. I respect their honesty and professionalism. I just wish Subaru wasn't eliminating the manual transmission in their cars and I know I'm not the only I respect their honesty and professionalism. I just wish Subaru wasn't eliminating the manual transmission in their cars and I know I'm not the only one. More
by MASSPHOTOGRAPHY
Other Employees Tagged: Roberto Rodriguez
April 19, 2023
My service appointment was easy to schedule online, it was a follow up to services I had been putting off. Fair prices, good communication, and no hassle! was a follow up to services I had been putting off. Fair prices, good communication, and no hassle! More
by cmccosh3
Other Employees Tagged: Roberto Rodriguez
April 17, 2023
Fantastic service. From making the appointment, getting the work done and follow-up, everybody was friendly and professional and the work is done well. From making the appointment, getting the work done and follow-up, everybody was friendly and professional and the work is done well. More
by CAROL.GRUENEICH
Other Employees Tagged: Jessica Patnaude
April 12, 2023
Never disappointed, always efficient and honest work, been going to this dealership for over 10 years.! Looking forward to trading in my Outback this winter/next spring for an electric option! been going to this dealership for over 10 years.! Looking forward to trading in my Outback this winter/next spring for an electric option! More
by PBRENDA15
April 12, 2023
The people are very friendly and knowledgeable. They care to make sure the customer is satisfied and happy with the serve they received. They care to make sure the customer is satisfied and happy with the serve they received. More
by frank_chmilarski
Other Employees Tagged: Jason Scharn, Tim Prevett , Tim Russell
April 06, 2023
As always, everyone was very helpful and professional. They washed and cleaned the inside of my car once the work was completed. I am very happy with the service that I receive there. They washed and cleaned the inside of my car once the work was completed. I am very happy with the service that I receive there. More
by BPINKHAM_2000
April 05, 2023
I am going to drive from Chelmsford MA to Florida, I need to have a reliable vehicle when embarking on a long-distance journey with a safe and efficient car, long distance driving can be stressful, this is w to have a reliable vehicle when embarking on a long-distance journey with a safe and efficient car, long distance driving can be stressful, this is why I took my car to do the full checking and maintenance. The customer service consultant Jennifer was very understanding and helpful! This kind of personalized attention can make all the difference when it comes to ensuring a smooth and worry-free journey. I am happy with the final price as well, it's always a relief when you feel like you've received good value for your money, and it's clear that this service has taken my needs and budget into consideration when helping me. The Subaru dealer has provided me with an excellent customer experience. More
by GGOOANN
