54 Reviews
Write a Review54 Reviews of Jennifer Brown
November 13, 2026
The service team does an excellent job. Tom, Matt and Jennifer are great. Truthfully they are one of the main reasons I continue to use the service department. I want to help Matt get one Tom, Matt and Jennifer are great. Truthfully they are one of the main reasons I continue to use the service department. I want to help Matt get one of those little gray cars that Tom has on his desk. Can I nominate him? More
Other Employees Tagged: Jennifer Villines
November 05, 2026
I'm very satisfied with classic Cadillac service great the service excellent and staff were professional and polite good job. Thank you the service excellent and staff were professional and polite good job. Thank you More
Other Employees Tagged: Jennifer Villines
November 03, 2026
Friendly service and fast I like the video after service and the clean waiting room and the clean waiting room More
Other Employees Tagged: Jennifer Villines
October 29, 2026
The service department was very flexible with my appointment and having a loaner. Service was done quickly and suv was waged and cleaned. appointment and having a loaner. Service was done quickly and suv was waged and cleaned. More
Other Employees Tagged: Jennifer Villines
October 26, 2026
Excellent service department, they always fix the car exactly as it is quoted. They offer courtesy porter service and when my car required to be kept overnight, I was provided a loaner vehicle at no extr exactly as it is quoted. They offer courtesy porter service and when my car required to be kept overnight, I was provided a loaner vehicle at no extra charge. As they say you get what you pay for!! More
October 25, 2026
I am extremely disappointed regarding the poor job someone did by not detailing the vehicle from top to bottom, before clear coating it. It wasn’t hand washed because you can see swirl marks as though someone did by not detailing the vehicle from top to bottom, before clear coating it. It wasn’t hand washed because you can see swirl marks as though it went thru a car wash .DIRT is sealed in from the clear coat. Who does this? There are several deep scratches in the paint job. I pointed these discrepancies to Matt Kunsman in Service took photos I , Also Spoke to theyoung lady who I paid for the clear coat also witness the dirt. The tire rims weren’t even cleaned. I have plans to travel out of state by Nov 20th I am to meet with the manager Monday , Oct 27th. This causing me a waste of time and money. More
October 24, 2026
.Did a very good job from start to finish. Everyone involved with my purchase were very friendly and professional, especially Tim and Briana! involved with my purchase were very friendly and professional, especially Tim and Briana! More
Other Employees Tagged: Nick Crea, Mike Carroll, Peter Drago

