Jennifer Brown
Jennifer Brown at Classic Cadillac

Jennifer Brown | Page 2

Service Manager

Classic Cadillac

8470 Tyler Blvd
Mentor, OH 44060

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Jennifer Brown

October 20, 2026

Dealership Rating
Employee Rating

My service representative was helpful in scheduling the appointment and making recommendations for services needed. More

by DONATOELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2026

Dealership Rating
Employee Rating

From Sales to Service, this Dealership cares about their customers. The entire team is genuine ! More

by Captain Rick
Service Price Transparency
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Recommend Dealer
Yes

October 17, 2026

Dealership Rating
Employee Rating

Tom is always kind and goes above and beyond for each and every customer. I’m not sure why he isn’t the service manager yet but he should be with how hard he work and how knowledgeable he is More

by kelly.divito17
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Hardman

October 16, 2026

Dealership Rating
Employee Rating

Oil change and tire rotation was done correctly . I took my Genesis GV80 for the same service with bad results. They did not rotate the tiers at all . I marked them before. Also oil filter was not ch More

by StrangTim24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim was great.

October 15, 2026

Dealership Rating
Employee Rating

Ask for the repairs and was surprised to learn they were under warranty the service took longer than I thought, otherwise ok More

by Duck
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Recommend Dealer
Yes

October 11, 2026

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I just bought my 10th Cadillac from this dealer , liked them all! Also great service! More

by judylenk558
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

October 03, 2026

Dealership Rating
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Staff is great. This is my 5th vehicle from Classic. Tim, Mo and Nick have been awesome with all of my purchases. Thank you. More

by gjcoutris
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Peter Drago , Mo and Tim.

September 21, 2026

Dealership Rating
Employee Rating

Gloria was very helpful with our vehicle expectations. Very knowledgeable and professional. Outstanding service with all staff! Very happy with our purchase! More

by dawncucu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gloria

September 20, 2026

Dealership Rating
Employee Rating

Professional, courteous and efficient. They took my wife to her hair appointment and then picked her up after the work on our vehicle was complete and her hair was done. More

by akocsis
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Recommend Dealer
Yes

September 17, 2026

Dealership Rating
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Professional and friendly service, very knowledgeable and informative of what needed to be fixed, great job. More

by Ed1To1
Service Price Transparency
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Recommend Dealer
Yes
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