Jennifer Crouch | Page 3

Jennifer is great! Very helpful! I appreciate All her help. She has helped me more than once. Very helpful! I appreciate All her help. She has helped me more than once. More

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Friendly staff in service, quick to respond, website easy to navigate to schedule service appointments. to navigate to schedule service appointments. More

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The Service Department is always pleasant, they know us by name and they certainly know what they are doing. by name and they certainly know what they are doing. More

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Everything went very quick today. Even got a car wash. Jennefer was very helpful too as usual 😀. Even got a car wash. Jennefer was very helpful too as usual 😀. More

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Friendly staff, nice waiting room area with free snacks and specialty coffees, and knowledgeable service department team members. and specialty coffees, and knowledgeable service department team members. More

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Always pleasant Laura allways helps me ! She I great also Jen and Brian wright , great group they allways work on my cars She I great also Jen and Brian wright , great group they allways work on my cars More

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I’ve bought two cars from them, an Accent and an 2005 Elantra (new). The sales procedure for both was painless and fast. The service department does good work and and is on time. I have no complaints abo Elantra (new). The sales procedure for both was painless and fast. The service department does good work and and is on time. I have no complaints about this dealership. More

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Overall, the service was fine, but a couple of things that could be improved: In the case of a price change, give a more exact amount. An estimate was given, but it turned out to be a bit less than what that could be improved: In the case of a price change, give a more exact amount. An estimate was given, but it turned out to be a bit less than what I paid. Also, after being told initially my car was going to be ready by EOD, I had to call back multiple times to get a new time. I don’t mind a delay so much as I’d want it to be communicated to me. Because I didn’t get the new information, I had to delay my return to the office until lunch the following day. So a bit better communication on expectations around charges and timing. Otherwise, was a good experience. More

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Service is always fast and friendly. They don't just blindly follow the recommendations they actually see what needs to be done. Reception counter is always staff in the people are very They don't just blindly follow the recommendations they actually see what needs to be done. Reception counter is always staff in the people are very helpful. One of the better service department I have had to deal with in all my years of owning various brands of cars. Manly will keep me as a loyal Hyundai customer for many years to come. More

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Sam and Jennifer in the service dept are very friendly and helpful in getting the specific service requests right. Also, as a busy attorney, Manly’s complimentary valet service is HUGE in that I can cont and helpful in getting the specific service requests right. Also, as a busy attorney, Manly’s complimentary valet service is HUGE in that I can continue to work while services are performed! The only reason I didn’t give 5 stars is that pricing for simple items is ridiculous (but then so is every other dealer). For example, they wanted to charge me nearly $150 to replace the cabin and engine air filters which I bought (both) on Amazon for $17 each and literally replaced both in 5 minutes. Otherwise, service has been great! More

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