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Jennifer Gibbs

Overview Reviews (109)

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Jennifer Gibbs

Jennifer Gibbs | Page 10

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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109 Reviews

Overview Reviews (109)

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109 Reviews

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109 Reviews of Jennifer Gibbs

April 22, 2023

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The customer reps do not know what they are talking about lie to you about your vehicle being done in a timely matter throw ypu around in circles and charge way too much lie to you about your vehicle being done in a timely matter throw ypu around in circles and charge way too much More

by Beaulieu1360

Verified Customer

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Workmanship

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Recommend Dealer

Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb

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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 to speak to our manager directly.

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We regret to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Director, Bill Webb at 815-773-2156 when you have a chance. Thank you, and we look forward to hearing from you.

April 14, 2023

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I dropped truck of at 8:30am which was the time of appointment and at 2:30 the truck hadnt been looked at yet so I decided to take elsewhere. appointment and at 2:30 the truck hadnt been looked at yet so I decided to take elsewhere. More

by STUDNICKA10

Verified Customer

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Recommend Dealer

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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156. We look forward to hearing from you.

April 12, 2023

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Great place, great service, great people. My wait time for service is always less than estimated. Plus the donuts are Fantastic! My wait time for service is always less than estimated. Plus the donuts are Fantastic! More

by JUSTJO66

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2023

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Several visits let me know this dealer to be stable and we’ll in my comfort zone b we’ll in my comfort zone b More

by chenry2545

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2023

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Chris and Jennifer provides exceptional service! !! Will be back soon for oil change and maintenance !! Will be back soon for oil change and maintenance More

by JOHN.KING1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb

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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Take care!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 07, 2023

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Love the attentiveness and courtesy given. . comfortable waiting area..Great Setvice Department and Sales team.. clean and neat facility . comfortable waiting area..Great Setvice Department and Sales team.. clean and neat facility More

by MINOR-MORRISFH

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Fredi Navarrete , John King, Bill Webb

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Apr 09, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2023

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I was very happy with the service I got with my car. I got a discount and did not have to pay for the water pump only for the new thermostat. Jennifer keep me informed about the progress on my car. I al I got a discount and did not have to pay for the water pump only for the new thermostat. Jennifer keep me informed about the progress on my car. I also like the shuttle service so I can go home and wait there. More

by dnkornaus

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 09, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

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Awesome service recommend there service dept car was ready when promised with no issues always friendly ready when promised with no issues always friendly More

by 64hoss

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb

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Apr 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

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Clean, friendly and very timely. They were very accommodating of me and my dogs who were with me They were very accommodating of me and my dogs who were with me More

by DEBRALEW99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb

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Apr 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

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Everyone was awesome quick service will be back again thank you for everything cathy casiello thank you for everything cathy casiello More

by CATCASIE57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb

Report | Print

Apr 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!