Jennifer Gibbs | Page 9
Service Advisor
Hawk Chevrolet of Joliet
2001 W. Jefferson St.
Joliet, IL 60435
109 Reviews
Write a Review109 Reviews of Jennifer Gibbs
June 08, 2023
Came in for an oil change. When I was leaving Oil light remained on and pressure was low so took the car back in and the technician checked and found that I was a quart low. Ho When I was leaving Oil light remained on and pressure was low so took the car back in and the technician checked and found that I was a quart low. How can that be if I came in for an oil change? Anyway, he said he would add the oil and I waited 40 minutes For someone to tell me, my car was ready again and finally I came to the service writer to ask her to check on the car and the car had been sitting there waiting. No one had informed me - she didn’t know either. That’s not all, I had another issue That needed to be addressed and so I took the car to a different repair shop a couple days later and they found that the oil was overfilled and there was sludge noted under the oil cap. They had to do another oil change which, of course I had to pay for again . So I am not happy right now. More
June 08, 2023
In and out, great service, very courteous and professional. I get my oil changes done here and here only professional. I get my oil changes done here and here only More
Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb
May 27, 2023
The whole operation was really good. They took really good care of our car. We allways come back. They took really good care of our car. We allways come back. More
Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb
May 16, 2023
I am very pleased with the customer service at Hawk Mazda. They have always treated me with friendliness and respect. I received a complimentary loaner car for my maintenance service that would normall Mazda. They have always treated me with friendliness and respect. I received a complimentary loaner car for my maintenance service that would normally take a few hours. As a busy Mom of 2 students and athletes having this service is very convenient. Thank you! More
Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb
May 12, 2023
Jennifer was great service department is great sales department and salesman need refining and training how to just do what the package you sold me says department and salesman need refining and training how to just do what the package you sold me says More
Other Employees Tagged: Rocco Ruffolo

