Jennifer Gibbs
Jennifer Gibbs at Hawk Chevrolet of Joliet

Jennifer Gibbs | Page 9

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

Contact Me
not yet
rated
109 Reviews
not yet
rated

109 Reviews

Write a Review

109 Reviews of Jennifer Gibbs

June 08, 2023

Dealership Rating
Employee Rating

Came in for an oil change. When I was leaving Oil light remained on and pressure was low so took the car back in and the technician checked and found that I was a quart low. Ho More

by Nwinters11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you are willing to give us another chance. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 so we can work towards a resolution.

Jun 12, 2023

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 08, 2023

Dealership Rating
Employee Rating

In and out, great service, very courteous and professional. I get my oil changes done here and here only More

by CTREPAIRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb

Jun 11, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 12, 2023

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2023

Dealership Rating
Employee Rating

Excellent communication and everyone at the dealership are very personable , No waiting for anything and clean More

by GARYNDEN1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2023

Dealership Rating
Employee Rating

Always a good visit with freindley people helping to take care of the car. Good job More

by OTRCLTLANAWCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hilmes, Chris Mullin

Jun 09, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2023

Dealership Rating
Employee Rating

Hawk Subaru always does a great job ensuring that I can keep my Subaru in good health More

by Ericlindstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2023

Dealership Rating
Employee Rating

Very glad I started bringing my cars to Hawk, they are very attentive to my needs. More

by JGavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

Dealership Rating
Employee Rating

The whole operation was really good. They took really good care of our car. We allways come back. More

by MYRLA3JANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Dealership Rating
Employee Rating

I am very pleased with the customer service at Hawk Mazda. They have always treated me with friendliness and respect. I received a complimentary loaner car for my maintenance service that would normall More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Ortiz , Angus Chu, David Hilmes, Chris Mullin, Bill Webb

Jun 06, 2023

Hawk Chevrolet of Joliet responded

Hi Jay, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

May 12, 2023

Dealership Rating
Employee Rating

Jennifer was great service department is great sales department and salesman need refining and training how to just do what the package you sold me says More

by KHUGHES957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocco Ruffolo

Jun 06, 2023

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Customer Care Manager, Daryl Woltman at 815-741-6993 so we can assist you further.

Jun 07, 2023

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Service Director, Bill Webb at 815-773-2156, so we can assist you further.

May 09, 2023

Dealership Rating
Employee Rating

The recalls weren’t fixed, in fact the repairs affected something else that was not broken. More

by msmani
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Webb

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Customer Care Manager Bill Webb (815) 773-2156