The team that helped us was great!
That worked and worked with us to get us in a new vehicle!!
That worked and worked with us to get us in a new vehicle!!
More
by MSHEPHERD63
Verified Customer
Verified Customer
Apr 28, 2024 -
Mullinax Buick GMC responded
Thank you for your fantastic review, MSHEPHERD63! It's wonderful to hear that our team was dedicated to working with you to find the perfect new vehicle. We truly value your trust and satisfaction!
Everyone was so kind and helpful.
I would definitely recommend this dealership. I am very happy with my purchase!
I would definitely recommend this dealership. I am very happy with my purchase!
More
by KJEII
Verified Customer
Verified Customer
Apr 28, 2024 -
Mullinax Buick GMC responded
Thank you for your lovely review, KJEII! We're thrilled to hear that you found our team kind and helpful and that you're happy with your purchase. Your recommendation means a lot to us!
Dealership is very professional and helpful in helping
clients with vehicle updates and repairs of vehicle
clients with vehicle updates and repairs of vehicle
More
by CALVINSANDERS576
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2024 -
Mullinax Buick GMC responded
Thank you for your feedback, Calvin. It's wonderful to hear that you've found our team professional and helpful with vehicle updates and repairs. We're committed to providing top-quality service and support to all our clients.
Respectful ,
intelligent,knowledgeable,informative,friendly, caring,relatable,humble,honest,helpful efficient,enthusiastic thoughtful,sympathetic kind
intelligent,knowledgeable,informative,friendly, caring,relatable,humble,honest,helpful efficient,enthusiastic thoughtful,sympathetic kind
More
by JCOLEMAN256
Verified Customer
Verified Customer
Jan 17, 2024 -
Mullinax Buick GMC responded
Thank you for your kind words! It's heartening to hear such positive feedback about our team's respectfulness, intelligence, and knowledge. We're glad that you found our service informative, friendly, and efficient, and that our team's enthusiasm and thoughtfulness stood out to you.
I can not thank Mullinax in Birmingham Alabama enough
they really treated me like I was royalty and I recieved the same treatment at the Mullinax in Mobile! I traveled a little over 3hrs to look at Vehic
they really treated me like I was royalty and I recieved the same treatment at the Mullinax in Mobile! I traveled a little over 3hrs to look at Vehicle. After I arrived they addressed my concerns with purchasing the Vehicle and I was able to walk away with key in hand! ALL of the staff was willing to help. It was like a big family welcoming you to come in to visit not just to try and get you to purchase a Vehicle.
More
by GCASHLEY33
Verified Customer
Verified Customer
Oct 16, 2023 -
Mullinax Buick GMC responded
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you felt like royalty and that our staff went above and beyond to address your concerns. It's our goal to create a welcoming, family-like atmosphere for our customers. We appreciate your trust in us, especially after traveling such a distance, and we're delighted that you left with the keys to your new vehicle. We hope to welcome you back in the future!
Oct 28, 2023 -
GCASHLEY33 responded
Update on review..... like I stated above purchasing the Vehicle was a great experience and it was it was Montgomery not Birmingham not sure why I was thinking that....however I've already ran into some issues within 4 days of having it. I purchased the 2020 Ford Explorer 10/14/2023 the SUVs power folding mirror button was not working they said I could take it to Mullinax Ford dealership in Mobile Alabama and they would pay for the cost to fix it. So I left Montgomery and took it straight to Mobile dealership same day. I had a tough time with that dealership returing my phone calls. I finally was able to pick my car up on tues 10/24/2023 at pickup I was notified that my SUV In fact, was not equipped with power folding mirrors. That the wrong button was there. Today 10/28/2023 I needed to put a baby walker into the back of SuV which required me putting down the back row seats. The driver side head rest will not lay down therefore I can not lay both my seats down to use the trunk space. So before purchasing anything used make sure you check litterly everything out down to the orginal sticker on the car from manufacturer. I thought I had read everything and tried everything but I missed it when researching the SUV apprently that it is a common issue with the suv and requires taking the whole seat out and replacing the Mechanism. I only folded the passenger side down when checking the car out and regret not catching it before purchasing with that said I I still stand by the 5 stars for Montgomery with hospitality when purchasing my SUV. Future buyers just look everything over when purchasing used!
Oct 28, 2023 -
GCASHLEY33 responded
Update on review..... like I stated above purchasing the Vehicle was a great experience and it was it was Montgomery not Birmingham not sure why I was thinking that....however I've already ran into some issues within 4 days of having it. I purchased the 2020 Ford Explorer 10/14/2023 the SUVs power folding mirror button was not working they said I could take it to Mullinax Ford dealership in Mobile Alabama and they would pay for the cost to fix it. So I left Montgomery and took it straight to Mobile dealership same day. I had a tough time with that dealership returing my phone calls. I finally was able to pick my car up on tues 10/24/2023 at pickup I was notified that my SUV In fact, was not equipped with power folding mirrors. That the wrong button was there. Today 10/28/2023 I needed to put a baby walker into the back of SuV which required me putting down the back row seats. The driver side head rest will not lay down therefore I can not lay both my seats down to use the trunk space. So before purchasing anything used make sure you check litterly everything out down to the orginal sticker on the car from manufacturer. I thought I had read everything and tried everything but I missed it when researching the SUV apprently that it is a common issue with the suv and requires taking the whole seat out and replacing the Mechanism. I only folded the passenger side down when checking the car out and regret not catching it before purchasing with that said I I still stand by the 5 stars for Montgomery with hospitality when purchasing my SUV. Future buyers just look everything over when purchasing used!
They did a pretty respectable job.
It would be a better experience if they kept you more informed on the status of your service. You pretty much just hope you will get to leave before
It would be a better experience if they kept you more informed on the status of your service. You pretty much just hope you will get to leave before closing
More
by IDEACST
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2023 -
Mullinax Buick GMC responded
Thank you for the feedback. We strive to provide the best service and will take note of your suggestion about keeping customers better informed. We apologize for any inconvenience and will work to improve this aspect.