Jennifer Kellermann

I’ve been coming here for regular service and maintenance, and every visit has been excellent. The staff is always friendly, professional, and transparent about what my car needs. They work effic maintenance, and every visit has been excellent. The staff is always friendly, professional, and transparent about what my car needs. They work efficiently, keep me updated throughout the process, and never try to upsell unnecessary services. The waiting area is clean and comfortable, and appointments are easy to schedule. It’s clear they care about customer satisfaction and quality work. Highly recommend this dealership for reliable and trustworthy service. More

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Jennifer Kellerman provided excellent and professional service to me regarding my car on January 20, 2026. She informed me about the next service maintenance and costs for the car as well. I am well pleas service to me regarding my car on January 20, 2026. She informed me about the next service maintenance and costs for the car as well. I am well pleased. Way to go Jen! More

by KJ90100 Verified Customer Verified Customer

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Avis and the service team at Annapolis Nissan are very attentive and Avis will always lets me know me know what my car needs and is never pushy. I always get my car back when promised attentive and Avis will always lets me know me know what my car needs and is never pushy. I always get my car back when promised More

by Woods18 Verified Customer Verified Customer

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I will always use the service department for service on my vehicle. I always receive excellent service. my vehicle. I always receive excellent service. More

by prplpenguin Verified Customer Verified Customer

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Everyone was very friendly and informative, they made sure to explain everything and answer all my questions I had. I appreciate everything sure to explain everything and answer all my questions I had. I appreciate everything More

by garrett Verified Customer Verified Customer

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Annapolis Nissan is great! Always nice and helpful. They did an excellent job. Fast and efficient Always nice and helpful. They did an excellent job. Fast and efficient More

by jvgreen2000 Verified Customer Verified Customer

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Jennifer is an excellent Service Representative who is always professional in dealing with the customer. She goes above and beyond to ensure the customer is receiving quality service, explains things cle always professional in dealing with the customer. She goes above and beyond to ensure the customer is receiving quality service, explains things clearly without pressure for the customer to make decisions on service add on which may not have been scheduled. She immediately follows up with text messages and leaves voice messages to ensure the customer was satisfied with the service. Kudo's to Jennifer! More

by hcpops Verified Customer Verified Customer

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This was my 2nd service visit on my 2025 Nissan Platinum purchased at this dealership in April 2025. Both visits were initiated to resolve programming/software issues (a sensor replacement and a rear view c purchased at this dealership in April 2025. Both visits were initiated to resolve programming/software issues (a sensor replacement and a rear view camera re-programming). I also used one of my two free oil and tire rotations that came with the purchase contract. For both visits Ms. Jennifer went out her way to address my issues and concerns until they were resolved. My service was completed within the time Ms. Jennifer suggested. More

by vexingvm Verified Customer Verified Customer

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Annapolis Nissan always provides top notch service! Jennifer is always friendly and helpful. She also does a great job keeping me informed. Jennifer is always friendly and helpful. She also does a great job keeping me informed. More

by UnitechCollision Verified Customer Verified Customer

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Wonderful experience! Service, Sales! Finance & Accounting departments were a pleasure to work with. Highly recommend this dealership for any and all automobile needs. Service, Sales! Finance & Accounting departments were a pleasure to work with. Highly recommend this dealership for any and all automobile needs. More

by ellwoodlm Verified Customer Verified Customer

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