Ken Miller
Ken Miller at Annapolis Nissan

Ken Miller

Service Advisor

Annapolis Nissan

2542 Riva Rd
Annapolis, MD 21401

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Ken Miller

June 08, 2026

Dealership Rating
Employee Rating

The service department provided exceptional customer care, communicated clearly throughout the process, completed the work on time, and ensured my vehicle was returned in excellent condition. The staff More

by SentraKittyKat
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Avis Hall

Jun 08, 2026

Annapolis Nissan responded

It’s fantastic to know our service department kept you informed and completed your Nissan Sentra’s work on time. We’re pleased your vehicle returned in excellent condition thanks to our knowledgeable and professional team. Thank you for sharing your experience.

February 01, 2026

Dealership Rating
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Avis and the service team at Annapolis Nissan are very attentive and Avis will always lets me know me know what my car needs and is never pushy. I always get my car back when promised More

by Woods18
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2026

Annapolis Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 29, 2026

Dealership Rating
Employee Rating

Prompt service and professional assistance at all levels. Less waiting time and coffee provided in the waiting room More

by agnes_etane
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2026

Annapolis Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 11, 2026

Dealership Rating
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Annapolis Nissan is great! Always nice and helpful. They did an excellent job. Fast and efficient More

by jvgreen2000
Service Price Transparency
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Recommend Dealer
Yes
Jan 12, 2026

Annapolis Nissan responded

Thank you for your very kind review. Avis, Taylor, Ken, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Annapolis Nissan.

January 08, 2026

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Always have excellent customer service. Staff is always professional. I like that they have free snacks and drinks. More

by angelatayhair
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Recommend Dealer
Yes
Jan 11, 2026

Annapolis Nissan responded

Thanks for sharing your thoughts about your experience with Annapolis Nissan. We appreciate your business and hope to see you again soon!

January 06, 2026

Dealership Rating
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Very friendly staff. Very easy and flexible scheduling. Quick and efficient service. Clean waiting area. More

by abrooketor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 06, 2026

Annapolis Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Annapolis Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

December 31, 2025

Dealership Rating
Employee Rating

Ken Miller is an excellent service rep. The dealership is fine --- even though my radio has been cutting out for hours or days since i got it in March. . I've taken it there twice already a More

by christeph616
Service Price Transparency
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Recommend Dealer
Yes
Dec 31, 2025

Annapolis Nissan responded

Thanks for sharing your thoughts about your experience with Annapolis Nissan. We appreciate your business and hope to see you again soon!

December 28, 2025

Dealership Rating
Employee Rating

Very courteous and accommodating. Takes the time to explain in detail service being provided during appointment More

by valdaevans46
Service Price Transparency
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Recommend Dealer
Yes
Dec 28, 2025

Annapolis Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 25, 2025

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Employee Rating

Excellent service. They kept in touch throughout the process. I wish I could get a extended warranty from them More

by crystalbrwn83
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Recommend Dealer
Yes
Dec 25, 2025

Annapolis Nissan responded

Thank you for choosing Annapolis Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 24, 2025

Dealership Rating
Employee Rating

Wonderful experience! Service, Sales! Finance & Accounting departments were a pleasure to work with. Highly recommend this dealership for any and all automobile needs. More

by ellwoodlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2025

Annapolis Nissan responded

Thank you for choosing Annapolis Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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