Jennifer Pena-Roldan
Jennifer Pena-Roldan at McGovern Honda of Boston

Jennifer Pena-Roldan

Service Advisor

McGovern Honda of Boston

100 Broadway
Everett, MA 02149

Contact Me
4.8
116 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

Spanish Spanish

4.8

116 Reviews

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116 Reviews of Jennifer Pena-Roldan

October 08, 2026

Dealership Rating
Employee Rating

I usually get my service done at the dealer they always they always take care of my car. I know it’s my takes some sometimes but I am Satisfied. More

by lysiasclaudet18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Jonathon Cung, Andy Tay , Body

Oct 08, 2026

McGovern Honda of Boston responded

We love to hear that our team takes such good care of you and your vehicle! Thank you for choosing McGovern Honda and for sharing your support. We look forward to welcoming you back next time!

October 07, 2026

Dealership Rating
Employee Rating

John Fitzpatrick made my sale smooth, stress free and fun. Fitzy gave us his undivided attention and took care of us -- made me feel like family! No sales guy more lovable and loyal than Johnny Fitz! My More

by Parkthekah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2026

McGovern Honda of Boston responded

Thank you for sharing your glowing review of John Fitzpatrick and our team, Parkthekah! We're thrilled to hear your experience was smooth, stress-free, and fun. Enjoy your beautiful Toyota RAV4! We look forward to seeing you again at McGovern Honda.

Oct 07, 2026

Parkthekah responded

Thank you! It was my 3rd car I bought off Fitzy, we will definitely be back!

September 30, 2026

Dealership Rating
Employee Rating

He was very professional and helpful and went above what he had to do Ty More

by Lillyhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor , Cody

Sep 30, 2026

McGovern Honda of Boston responded

Thank you for your confidence in McGovern Honda, and for your business. We are grateful to have you as a customer!

September 23, 2026

Dealership Rating
Employee Rating

Is good people en nice good service free coffee ☕️ y una muy buena atención al cloente More

by josejvasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Jonathon Cung

Sep 24, 2026

McGovern Honda of Boston responded

Aquí en McGovern Honda siempre agradecemos los comentarios positivos de nuestros clientes. Muchas gracias por compartir su experiencia con nosotros, Jose!

September 21, 2026

Dealership Rating
Employee Rating

Nice and professional people. They helping you with all your concern. and I always happy with all.the repairs the doing in my car.. More

by marcohernandez72.mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer pena is nice and very professional person.

Sep 21, 2026

McGovern Honda of Boston responded

Thank you for sharing your feedback, Marco! We are thrilled to hear that you are always happy with our repairs and find the team to be nice and professional. Your business is greatly appreciated by all of us at McGovern Honda!

September 18, 2026

Dealership Rating
Employee Rating

Super friendly & professional. Worth the price, they know the cars & have the parts & mechanics. No brainer More

by SF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

McGovern Honda of Boston responded

Hi SF, thank you for sharing this five-star review of our team! We appreciate your support, and we hope to see you again at McGovern Honda!

September 07, 2026

Dealership Rating
Employee Rating

Muy buen servicio. Jennifer and gio son lo mejor.. volveré hacer el servicio a mi carro. More

by evelyn_caceres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2026

McGovern Honda of Boston responded

Gracias, Evelyn, por las 5 estrellas para Jennifer del equipo de McGovern Honda! Lo apreciamos mucho.

September 04, 2026

Dealership Rating
Employee Rating

Always pleasant in greeting and timely in getting vehicle in for service. Clear with findings, service needed and cost of service. More

by snee996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Jonathon Cung, Andy Tay , Don't remember the gentleman's name, unfortunately, who helped me on my visit but he was professional, clear and as timely as could be.

Sep 08, 2026

McGovern Honda of Boston responded

We truly appreciate your feedback! It's great to know you felt informed and comfortable throughout the process. Thank you for choosing McGovern Honda! See you next time!

August 30, 2026

Dealership Rating
Employee Rating

The service was. great. Everyone knew what they were doing and will recommend McGovern Honda More

by gilbee17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

McGovern Honda of Boston responded

Thank you for choosing McGovern Honda!

August 25, 2026

Dealership Rating
Employee Rating

NEVER EVER TAKE YOUR CAR HERE! I took my car here for a simple, routine oil change, and two days later my dashboard lit up with a critical "Low Engine Oil Pressure — Stop Engine More

by Najlae Bou
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Aug 27, 2026

McGovern Honda of Boston responded

Thank you for your feedback, Najlae. We take concerns like this seriously; however, we respectfully disagree with the conclusion that our service caused the warning or damaged your vehicle without first completing a proper diagnosis. Our technicians follow established procedures and quality checks when performing routine maintenance. We stand behind our work and would welcome the opportunity to inspect the vehicle and review the situation directly with you.

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