Jennifer Pena-Roldan
Jennifer Pena-Roldan at McGovern Honda of Boston

Jennifer Pena-Roldan

Service Advisor

McGovern Honda of Boston

100 Broadway
Everett, MA 02149

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4.8
106 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

Spanish Spanish

4.8

106 Reviews

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106 Reviews of Jennifer Pena-Roldan

August 21, 2026

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Employee Rating

They're very precise on details and very clear about the work that needs to be done. More

by clemenciaalvessantos07
Service Price Transparency
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Recommend Dealer
Yes

August 14, 2026

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I hate everything about their customer service , I brought my car in to fix two rims and they said it was 4 , they lied about it because only 2 needed service , the only explanation I see is that they More

by Adrianarb1967
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Recommend Dealer
No

Other Employees Tagged: Oscar Caicedo, Randy Cunha

August 11, 2026

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I have been a customer of McGovern Honda 100 Broadway Everett mass for over four years I have always received friendly, professional, and exceptional service. If I have any questions about the work that More

by moves_gravity1l
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Eddie Palomba

Aug 11, 2026

McGovern Honda of Boston responded

Lala, thank you for your feedback! Hearing that you feel at home with us is the best compliment we could receive. We’ll pass your appreciation along to Eddie and the rest of the team too. See you next time at McGovern Honda!

July 30, 2026

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Good all service all people experience good coffee cleaning every time and all service staff More

by mejia122
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Recommend Dealer
Yes
Jul 31, 2026

McGovern Honda of Boston responded

Thank you for reviewing McGovern Honda! It was so kind of you to share your experience, Mejia.

July 18, 2026

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Very impressed with their professionalism. Brought my car in from bad experience with another provider. They fixed the engine filter cap did a thourough inspection and noted several issues wh More

by emcgon2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor , Cody & Team

Jul 20, 2026

McGovern Honda of Boston responded

We are very happy to hear that our team provided such thorough and professional service. We will be sure to pass on this glowing review to our service team, and we look forward to working with you again in the future. We truly appreciate your business! - The McGovern Honda Team

July 16, 2026

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Jennifer is the best representative and extremely helpful. I trust whatever she suggested to me. More

by Mlamlaihi55
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Recommend Dealer
Yes
Jul 17, 2026

McGovern Honda of Boston responded

Here at McGovern Honda, we are always thankful for positive feedback from our customers. Thank you for your kind words!

July 14, 2026

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Excellent service once again. Lounge area great. Austin kept me informed and if my car needed any other service. More

by louisspera
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Recommend Dealer
Yes
Jul 15, 2026

McGovern Honda of Boston responded

We appreciate your kind feedback! We're glad Austin provided such excellent service at McGovern Honda. Safe travels!

July 03, 2026

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Not good customer service. I have to ask when will be done after i added few service that the car needed. More

by milkamartinez
Recommend Dealer
No
Jul 09, 2026

McGovern Honda of Boston responded

Thank you for your feedback. We're sorry to hear your experience didn't meet your expectations. Clear communication and keeping our customers updated throughout the service process are priorities for us. We appreciate your comments and will use them to help improve our communication and overall customer experience.

June 26, 2026

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My car was taken in right on schedule, and they finished it up before they promised it, I was not planning to stay, but when they told me it will be done in about an hour, they were right on, looking forwar More

by Crandallscastles
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Recommend Dealer
Yes
Jun 29, 2026

McGovern Honda of Boston responded

We're happy to hear things went smoothly and ahead of schedule! Thanks for choosing McGovern Honda and we'll see you at your next appointment!

June 24, 2026

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They were courteous and respectful. Communication was very helpful. Service was very good and pleasant More

by kml4mb
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Service Time
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Recommend Dealer
Yes
Jun 24, 2026

McGovern Honda of Boston responded

Thank you for choosing McGovern Honda and for sharing your experience! We're happy to hear our team was courteous, respectful, and helpful. Safe travels!

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