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Jennifer Pena-Roldan
Jennifer Pena-Roldan at McGovern Honda of Boston

Jennifer Pena-Roldan

Service Advisor

McGovern Honda of Boston

100 Broadway
Everett, MA 02149

Contact Me
4.8
123 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.8

123 Reviews

Write a Review

123 Reviews of Jennifer Pena-Roldan

October 31, 2026

Dealership Rating
Employee Rating

As this was my first time dealing with Jennifer she was polite and nice. Looking forward for her to be my contact person More

by Sharonmlee60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

October 27, 2026

Dealership Rating
Employee Rating

Excellent service, good attention, very friendly staff I liked it very much super recommended, I'll keep taking my car there More

by Gilmerolaya0492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

October 20, 2026

Dealership Rating
Employee Rating

Ver good service, got a 15000 mile for my car. Got take care for all of it More

by hungtzu123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Eddie Palomba, Jonathon Cung, Andy Tay, Matt Morganelli, Robert Gazza, Sam Silva Inacio

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Oct 20, 2026

McGovern Honda of Boston responded

It makes us so happy to see positive reviews. Thank you from all of us at McGovern Honda!

October 20, 2026

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Employee Rating

Amazing customer service Jennifer always helps me and has the best customer service skills ! Go to her for service More

by carlosvazusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 20, 2026

McGovern Honda of Boston responded

Carlos, it makes our day to hear how helpful Jennifer has been! We appreciate your business and five-star review of McGovern Honda. See you down the road!

October 18, 2026

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Employee Rating

They are Great very nice service they accommodated me whitout appointment I was very grateful for they service More

by Lcardona73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Eddie Palomba, Jonathon Cung, Andy Tay, Matt Morganelli, Robert Gazza, Sam Silva Inacio

Print
Oct 19, 2026

McGovern Honda of Boston responded

We’re grateful for your feedback and glad you had such a positive experience with our team at McGovern Honda! Thank you for choosing us and we look forward to assisting you in the future!

October 18, 2026

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Employee Rating

Gracias por la paciencia con que me atienden y por solucionar el inconveniente con mi CRV, More

by juanalzateagudelo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 20, 2026

McGovern Honda of Boston responded

Gracias por su confianza en McGovern Honda y por elegirnos. Estamos agradecidos de contar con usted como cliente, Juan!

October 12, 2026

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Employee Rating

Solid dealership. Jennifer was professional and courteous. They provided me with a loaner car while my work was being done, which was really nice. More

by Fixedgirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 13, 2026

McGovern Honda of Boston responded

Thank you for choosing McGovern Honda and for sharing your experience with Jennifer and the team! We wish you many safe miles ahead!

October 08, 2026

Dealership Rating
Employee Rating

I usually get my service done at the dealer they always they always take care of my car. I know it’s my takes some sometimes but I am Satisfied. More

by lysiasclaudet18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Jonathon Cung, Andy Tay , Body

Print
Oct 08, 2026

McGovern Honda of Boston responded

We love to hear that our team takes such good care of you and your vehicle! Thank you for choosing McGovern Honda and for sharing your support. We look forward to welcoming you back next time!

October 07, 2026

Dealership Rating
Employee Rating

John Fitzpatrick made my sale smooth, stress free and fun. Fitzy gave us his undivided attention and took care of us -- made me feel like family! No sales guy more lovable and loyal than Johnny Fitz! My More

by Parkthekah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Fitzpatrick, Stephen Connor, Jonathon Cung, Andy Tay

Print
Oct 07, 2026

McGovern Honda of Boston responded

Thank you for sharing your glowing review of John Fitzpatrick and our team, Parkthekah! We're thrilled to hear your experience was smooth, stress-free, and fun. Enjoy your beautiful Toyota RAV4! We look forward to seeing you again at McGovern Honda.

Oct 07, 2026

Parkthekah responded

Thank you! It was my 3rd car I bought off Fitzy, we will definitely be back!

September 30, 2026

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Employee Rating

He was very professional and helpful and went above what he had to do Ty More

by Lillyhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor , Cody

Print
Sep 30, 2026

McGovern Honda of Boston responded

Thank you for your confidence in McGovern Honda, and for your business. We are grateful to have you as a customer!

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