Stephen Connor
Stephen Connor at McGovern Honda of Boston

Stephen Connor

Service Advisor

McGovern Honda of Boston

100 Broadway
Everett, MA 02149

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Stephen Connor

October 08, 2026

Dealership Rating
Employee Rating

I usually get my service done at the dealer they always they always take care of my car. I know it’s my takes some sometimes but I am Satisfied. More

by lysiasclaudet18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

McGovern Honda of Boston responded

We love to hear that our team takes such good care of you and your vehicle! Thank you for choosing McGovern Honda and for sharing your support. We look forward to welcoming you back next time!

October 07, 2026

Dealership Rating
Employee Rating

John Fitzpatrick made my sale smooth, stress free and fun. Fitzy gave us his undivided attention and took care of us -- made me feel like family! No sales guy more lovable and loyal than Johnny Fitz! My More

by Parkthekah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2026

McGovern Honda of Boston responded

Thank you for sharing your glowing review of John Fitzpatrick and our team, Parkthekah! We're thrilled to hear your experience was smooth, stress-free, and fun. Enjoy your beautiful Toyota RAV4! We look forward to seeing you again at McGovern Honda.

Oct 07, 2026

Parkthekah responded

Thank you! It was my 3rd car I bought off Fitzy, we will definitely be back!

September 30, 2026

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He was very professional and helpful and went above what he had to do Ty More

by Lillyhardy
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Pena-Roldan , Cody

Sep 30, 2026

McGovern Honda of Boston responded

Thank you for your confidence in McGovern Honda, and for your business. We are grateful to have you as a customer!

September 23, 2026

Dealership Rating
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Is good people en nice good service free coffee ☕️ y una muy buena atención al cloente More

by josejvasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

McGovern Honda of Boston responded

Aquí en McGovern Honda siempre agradecemos los comentarios positivos de nuestros clientes. Muchas gracias por compartir su experiencia con nosotros, Jose!

September 04, 2026

Dealership Rating
Employee Rating

Always pleasant in greeting and timely in getting vehicle in for service. Clear with findings, service needed and cost of service. More

by snee996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Cung, Andy Tay, Jennifer Pena-Roldan , Don't remember the gentleman's name, unfortunately, who helped me on my visit but he was professional, clear and as timely as could be.

Sep 08, 2026

McGovern Honda of Boston responded

We truly appreciate your feedback! It's great to know you felt informed and comfortable throughout the process. Thank you for choosing McGovern Honda! See you next time!

August 31, 2026

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Employee Rating

Great service and clean waiting area. Good work on car friendly staff and service management More

by lindazaremba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Foley

Sep 01, 2026

McGovern Honda of Boston responded

Thank you from all of us at McGovern Honda!

August 26, 2026

Dealership Rating
Employee Rating

Thanks to Eddie and Stephen my car is up to date. They always let me know on time when I need to get something done. Very professional and they truly care for the customers. I appreciate you both! Th More

by Katiriagomez768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Fonzi Jr., Eddie Palomba

Aug 26, 2026

McGovern Honda of Boston responded

Thank you for the awesome shoutout to Eddie and Stephen! We appreciate your support and look forward to seeing you next time at McGovern Honda!

August 25, 2026

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Employee Rating

NEVER EVER TAKE YOUR CAR HERE! I took my car here for a simple, routine oil change, and two days later my dashboard lit up with a critical "Low Engine Oil Pressure — Stop Engine More

by Najlae Bou
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Aug 27, 2026

McGovern Honda of Boston responded

Thank you for your feedback, Najlae. We take concerns like this seriously; however, we respectfully disagree with the conclusion that our service caused the warning or damaged your vehicle without first completing a proper diagnosis. Our technicians follow established procedures and quality checks when performing routine maintenance. We stand behind our work and would welcome the opportunity to inspect the vehicle and review the situation directly with you.

August 11, 2026

Dealership Rating
Employee Rating

Stephen Connor is the best Service Advisor ! He’s knowledgeable , helpful , friendly and patient. I definitely recommend him! More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

McGovern Honda of Boston responded

Kevin, thank you for sharing your five-star rating of Stephen’s knowledgeable and friendly service at McGovern Honda! We are grateful for your business and your feedback!

August 11, 2026

Dealership Rating
Employee Rating

I have been a customer of McGovern Honda 100 Broadway Everett mass for over four years I have always received friendly, professional, and exceptional service. If I have any questions about the work that More

by moves_gravity1l
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

McGovern Honda of Boston responded

Lala, thank you for your feedback! Hearing that you feel at home with us is the best compliment we could receive. We’ll pass your appreciation along to Eddie and the rest of the team too. See you next time at McGovern Honda!

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